1. Basic Principles of
Communication
PRESENTED BY:
ABHIJIT BHALEKAR 14020541081
ABHILASH A MENDE 14020541082
ABHINAY BARSAIYA 14020541083
ABHISHEK SHARMA 14020541084
AKSHARA CHAUDHARY 14020541085
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
2. Overview
Introduction
Communication then and now
Communication Process & Stages
Key elements of Communication
Barriers of communication
Conclusion
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
3. Introduction
Communication: Process of transferring or sharing of
information, facts, ideas from one person to another.
WHAT IS THE NEED OF COMMUNICATION ?
•Persuade
•Express
•Provide information
•Seek information
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
4. Communication Then and Now
Signals via smoke Sophisticated gadgets
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
6. Stages of Communication Process
1.Sender/Encoder
2. Message
3. Medium
4. Receiver/Decoder
5. Feedback
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
7. Elements of Communication
Approach
Development
Clarity
Correctness
Conciseness
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
8. Effects of Effective
Communication
Elements Relevance
Credibility Builds trust
Courtesy Improves Relationship
Clarity Makes comprehension easier
Correctness Builds confidence
Consistency Introduces stability
Concreteness Reinforces confidence
Conciseness Saves Time
Simplicity Impresses
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
9. Barriers of communication
1. Physical barriers –
Closed doors, walls and distances.
2. Perceptual barriers – Preconceived notions
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
10. 3. Cultural barriers
Culture clash
US culture vs. Asian
culture
4. Language barriers - A part of cultural
barrier
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
11. 5. Gender barriers
Different thinking
Precision vs. details
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
12. Conclusion
Important in everyday life
Without communication, we can’t imagine life
Communication: A rich history
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT