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Basic Principles of
Communication
PRESENTED BY:
ABHIJIT BHALEKAR 14020541081
ABHILASH A MENDE 14020541082
ABHINAY BARSAIYA 14020541083
ABHISHEK SHARMA 14020541084
AKSHARA CHAUDHARY 14020541085
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Overview
 Introduction
 Communication then and now
 Communication Process & Stages
 Key elements of Communication
 Barriers of communication
 Conclusion
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Introduction
Communication: Process of transferring or sharing of
information, facts, ideas from one person to another.
WHAT IS THE NEED OF COMMUNICATION ?
•Persuade
•Express
•Provide information
•Seek information
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Communication Then and Now
Signals via smoke Sophisticated gadgets
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Communication Process
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Stages of Communication Process
1.Sender/Encoder
2. Message
3. Medium
4. Receiver/Decoder
5. Feedback
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Elements of Communication
 Approach
 Development
 Clarity
 Correctness
 Conciseness
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Effects of Effective
Communication
Elements Relevance
Credibility Builds trust
Courtesy Improves Relationship
Clarity Makes comprehension easier
Correctness Builds confidence
Consistency Introduces stability
Concreteness Reinforces confidence
Conciseness Saves Time
Simplicity Impresses
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Barriers of communication
1. Physical barriers –
Closed doors, walls and distances.
2. Perceptual barriers – Preconceived notions
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
3. Cultural barriers
Culture clash
 US culture vs. Asian
culture
4. Language barriers - A part of cultural
barrier
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
5. Gender barriers
 Different thinking
 Precision vs. details
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Conclusion
 Important in everyday life
 Without communication, we can’t imagine life
 Communication: A rich history
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT

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Businesscommunication

  • 1. Basic Principles of Communication PRESENTED BY: ABHIJIT BHALEKAR 14020541081 ABHILASH A MENDE 14020541082 ABHINAY BARSAIYA 14020541083 ABHISHEK SHARMA 14020541084 AKSHARA CHAUDHARY 14020541085 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 2. Overview  Introduction  Communication then and now  Communication Process & Stages  Key elements of Communication  Barriers of communication  Conclusion 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 3. Introduction Communication: Process of transferring or sharing of information, facts, ideas from one person to another. WHAT IS THE NEED OF COMMUNICATION ? •Persuade •Express •Provide information •Seek information 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 4. Communication Then and Now Signals via smoke Sophisticated gadgets 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 5. Communication Process 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 6. Stages of Communication Process 1.Sender/Encoder 2. Message 3. Medium 4. Receiver/Decoder 5. Feedback 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 7. Elements of Communication  Approach  Development  Clarity  Correctness  Conciseness 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 8. Effects of Effective Communication Elements Relevance Credibility Builds trust Courtesy Improves Relationship Clarity Makes comprehension easier Correctness Builds confidence Consistency Introduces stability Concreteness Reinforces confidence Conciseness Saves Time Simplicity Impresses 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 9. Barriers of communication 1. Physical barriers – Closed doors, walls and distances. 2. Perceptual barriers – Preconceived notions 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 10. 3. Cultural barriers Culture clash  US culture vs. Asian culture 4. Language barriers - A part of cultural barrier 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 11. 5. Gender barriers  Different thinking  Precision vs. details 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 12. Conclusion  Important in everyday life  Without communication, we can’t imagine life  Communication: A rich history 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
  • 13.
  • 14. 6/25/2015 SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT