APM webinar hosted the South East Branch on 27 September 2023.
Speaker: Marion Thomas
This Webinar explored the art of engaging in difficult conversations, equipped project leaders with practical strategies and insights that align with the principles and practices advocated by the APM Body of Knowledge. Marion Thomas, experienced PM, speaker, certified coach, ChPP mentor, and trainer in leadership, led this discussion.
We explored how to engage in those challenging conversations that are often necessary for project success whilst also protecting ourselves professionally.
As project leaders, we understand the importance of effective communication and how it can significantly impact project success. However, sometimes, we find ourselves faced with challenging conversations that require finesse and skill to handle. In this talk, we delved into the art of engaging in difficult discussions while also safeguarding our professional integrity.
Throughout the project lifecycle, project leaders often encounter situations where they must initiate or participate in tough conversations with various stakeholders, customers, team members, and other involved parties. These conversations may range from addressing conflicts and disputes to becoming the messenger of undesirable news that can expose us to potential backlash. On the other hand, some project leaders may intentionally introduce a level of non-hostile positive conflict to encourage innovative thinking and creativity within the project.
In this engaging session, we provided valuable insights and actionable strategies to empower project leaders to navigate such challenging conversations effectively. Our expert speakers shared practical tips on how to approach these situations with confidence, ensuring the best possible outcomes for both the project and our colleagues.
https://youtu.be/GraQYcSgcQI
https://www.apm.org.uk/news/navigating-difficult-conversations-on-projects-webinar/
