This presentation deck complements a social selling webinar I delivered for PureChannelApps. The webinar summary is as follows:
Do you want to hear how you can generate real revenue from social selling? Then forget all the fluff and hype you have previously heard about social selling. Join this webinar to hear how a social selling leader generated revenue from a social selling programme she implemented across EMEA for a large IT networking organisation.
Listen to the webinar here: https://www.brighttalk.com/webcast/8977/175621
2. The Real ROI of Social Selling
@purechannelapps
#SocialSelling
Copyright 2015 Zoe Sands & Co. Ltd
Olivier Choron
CEO and Founder, purechannelapps
Social media collaboration platform that
enables employee and partner advocacy
programs for the likes of Microsoft,
Xerox and Juniper Networks.
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3. The Real ROI of Social Selling
@ZoeSands
#SocialSelling
Copyright 2015 Zoe Sands & Co. Ltd
Zoe Sands
1 December 2015
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4. Social Selling Webinar Agenda
1. What is Social Selling?
2. Changing Buyer Behaviour
3. A Sales Revolution
4. Why use Social Media and Social Selling in B2B?
5. Challenges of Social Selling
6. ROI of Social Selling
7. Close – Questions
@ZoeSands #SocialSelling
Copyright 2015 Zoe Sands & Co. Ltd 4
5. What is Social
Selling?
The Digital Transformation of Sales
and Marketing using social media to aid
selling.
Copyright 2015 Zoe Sands & Co. Ltd 5
6. Changing Buyer
Behaviour
• Multiple information sources
• Research variety of channels
• Rise of online influencers
• Comparison engines and apps
• Complex decision making units
• More competition
• Switching costs lower
• Executives more adverse to risk
• Procurement more sophisticated
• Buyer is not the end user
Copyright 2015 Zoe Sands & Co. Ltd 6
7. A Sales
Revolution
Social Selling is to Sales
as
Digital Marketing is to Marketing
Passport to Success
Copyright 2015 Zoe Sands & Co. Ltd 7
8. Why use Social
Media and Social
Selling in B2B?
• Connect sales and marketing
• Increase awareness
• Increase engagement
• Increase revenue
Pipeline – Sales – Revenue
Copyright 2015 Zoe Sands & Co. Ltd 8
9. Social Selling
Challenges
• Buying Journey is Complex
• Management Buy In
• Employee Buy In
• Training
• Reporting
• Maintaining momentum
Iron Man Race = Social Selling
Copyright 2015 Zoe Sands & Co. Ltd 9
10. ROI of Social
Selling
• Hard metrics
• Measure inputs and outputs of sales
reps
• Sales Effectiveness Index (SEI) not
LinkedIn Social Selling Index (SSI)
• Attribute revenue achieved from social
selling
Copyright 2015 Zoe Sands & Co. Ltd 10
11. Close - Questions
Thank you for listening!
You can find us here:
Zoe Sands Oliver Choron
Email: zoe@zoesands.com Email: olivierc@purechannelapps.com
Mobile: +44 (0)7789 648161 Mobile: +44 (0)7876 472 461
LinkedIn: www.linkedin.com/in/zoesands LinkedIn: www.linkedin.com/in/olivierchoron
Twitter: @ZoeSands Twitter: @purechannelapps
#SocialSelling
Copyright 2015 Zoe Sands & Co. Ltd 11