Improving Health Care Professionals’ Communication Skills

1. Improving Health Care
Professionals’ Communication Skills

2. •William N. Kelley serves as a professor of medicine at the University of
Pennsylvania. An accomplished physician known for his breakthrough work on
in-vivo gene therapy, William N. Kelley is an honorary fellow of the Royal
College of Physicians of Ireland (RCPI).

3. •Founded in 1654, RCPI is a prestigious medical organization that aims to
equip health care professionals with the necessary skills and knowledge to
provide their patients with the best care possible. To this end, RCPI offers a
variety of educational courses, including the one-day seminar Delivering Bad
News, which will be held at 6 Kildare St. in Dublin in March.

4. •Aiming to enhance health care professionals’ skills in communicating difficult
situations or breaking bad news to patients and their families, the course covers
topics like active listening, guidelines for sharing bad news, and the impact of
communications, as well as dealing with questions and violent reactions. RCPI
offers this course for free to all its members and fellows, while non-members
must pay either €50 or €75 for doctors and health care professionals,
respectively.