SlideShare a Scribd company logo
1 of 8
Sales management<br />Introduction:<br />           Sales management is generally acknowledged to be backbone of marketing. The overall management of sales and it refers to only a specialized application of the process of management as a whole. The planning, direction and control of the personal selling activities of a business unit include recriting, selecting, training, assigning, rating, supervising, paying and motivating as these tasks apply to the Personal sales force. The ultimate objective of sales management is to influence the consumers of the target market to get sales orders.<br />Sales management:<br />Sales management is a vital sub-system of marketing management. It will continue an indispensable part of marketing management as long as sales people are required to interact with customers, influence them and win them. In reality, marketing plans, strategies and policies are implemented through sales management. Modern sales management is not only profit-oriented but also customer-oriented<br />Role of sales management:<br />    Marketing stresses the importance of satisfying customer needs and wants through a process of exchange. The advertising and marketing magazine defining “business is marketing “marketing and selling are directly relating to each other.<br />As consumers of goods and services, we all participate in the marketing process many times each a day. Many scholars characterize today’s trend setting sales people in this way<br />,[object Object]
The computer is their primer sales tool;
They do not sell to customers; rather they partner with them;
The term salespeople are out, relationship manager is in.
Sales management plays an important role in marketing, especially for firms in business-to-business market.Sales manager’s duties and responsibilities: <br />The sales manager is the most important person in a sales organization. All activities are based on his functions and responsibilities.<br />,[object Object]
He is responsible to look after all aspects of physical distribution, particularly order processing, packaging, transport and warehousing.
Sales planning
He has to formulate sales plans, sales policies and sales programmes including the sales budget every year.

More Related Content

What's hot

What's hot (18)

Top performance sales teams
Top performance sales teamsTop performance sales teams
Top performance sales teams
 
Sales management (2)
Sales management (2)Sales management (2)
Sales management (2)
 
Ssm lecture-03 (introduction to sales management)
Ssm lecture-03 (introduction to sales management)Ssm lecture-03 (introduction to sales management)
Ssm lecture-03 (introduction to sales management)
 
Module 1
Module 1Module 1
Module 1
 
5 Reports Every VP Of Sales Should Master
5 Reports Every VP Of Sales Should Master5 Reports Every VP Of Sales Should Master
5 Reports Every VP Of Sales Should Master
 
Concepts of sales management
Concepts of sales managementConcepts of sales management
Concepts of sales management
 
Unit 1 of Sales & Distribution Management
Unit 1 of Sales & Distribution ManagementUnit 1 of Sales & Distribution Management
Unit 1 of Sales & Distribution Management
 
14474951 sales-organization
14474951 sales-organization14474951 sales-organization
14474951 sales-organization
 
Sales management
Sales managementSales management
Sales management
 
srm
srmsrm
srm
 
Chaper 4 sales management checked
Chaper 4 sales management checkedChaper 4 sales management checked
Chaper 4 sales management checked
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Sales management
Sales managementSales management
Sales management
 
Module 1 sales management
Module 1 sales managementModule 1 sales management
Module 1 sales management
 
Salesanddistribution
SalesanddistributionSalesanddistribution
Salesanddistribution
 
Sales management
Sales managementSales management
Sales management
 
Sales Management Workshop
Sales Management WorkshopSales Management Workshop
Sales Management Workshop
 
Key aspects of sales management
Key aspects of sales managementKey aspects of sales management
Key aspects of sales management
 

Viewers also liked

Viewers also liked (7)

Geliu pasaulyje
Geliu pasaulyjeGeliu pasaulyje
Geliu pasaulyje
 
Huntingdon Fusion Techniques Pipestoppers™ Range
Huntingdon Fusion Techniques Pipestoppers™ RangeHuntingdon Fusion Techniques Pipestoppers™ Range
Huntingdon Fusion Techniques Pipestoppers™ Range
 
Rha profile
Rha profileRha profile
Rha profile
 
Mist
MistMist
Mist
 
Linguistic death
Linguistic deathLinguistic death
Linguistic death
 
SiS Corporate Presentation October 2011
SiS Corporate Presentation October 2011SiS Corporate Presentation October 2011
SiS Corporate Presentation October 2011
 
Farsund digitalworkshop
Farsund digitalworkshopFarsund digitalworkshop
Farsund digitalworkshop
 

Similar to Sales management

Unit 1 Sales Mgt
Unit  1 Sales Mgt Unit  1 Sales Mgt
Unit 1 Sales Mgt Mansi Tyagi
 
Sales management
Sales managementSales management
Sales managementHamzaAli367
 
The Effective Sales Executive
The Effective Sales ExecutiveThe Effective Sales Executive
The Effective Sales ExecutiveMehmet KUZU
 
Sales and marketing chapter iii
Sales and marketing chapter iiiSales and marketing chapter iii
Sales and marketing chapter iiiAQEEL RAZA
 
Sales &amp; distribution management
Sales &amp; distribution management Sales &amp; distribution management
Sales &amp; distribution management Gautam Kumar
 
Theeffectivesalesexecutive
Theeffectivesalesexecutive Theeffectivesalesexecutive
Theeffectivesalesexecutive ankish25
 
Sales management & personal selling
Sales management & personal sellingSales management & personal selling
Sales management & personal sellingMathew Lawrence
 
Introduction to sales management
Introduction to sales managementIntroduction to sales management
Introduction to sales managementGautam Anand
 
Sales_&_Distribution_Management.pdf
Sales_&_Distribution_Management.pdfSales_&_Distribution_Management.pdf
Sales_&_Distribution_Management.pdfSadiahAhmad
 
presentation on SALES FORCE MANAGEMENT.pptx
presentation on SALES FORCE MANAGEMENT.pptxpresentation on SALES FORCE MANAGEMENT.pptx
presentation on SALES FORCE MANAGEMENT.pptxpreetijain350085
 
Sales and Distribution Management
Sales and Distribution Management Sales and Distribution Management
Sales and Distribution Management Dr.Aravind TS
 

Similar to Sales management (20)

Unit 1 Sales Mgt
Unit  1 Sales Mgt Unit  1 Sales Mgt
Unit 1 Sales Mgt
 
Sales management
Sales managementSales management
Sales management
 
Sales &distribution notes
Sales &distribution  notesSales &distribution  notes
Sales &distribution notes
 
The roles
The rolesThe roles
The roles
 
The Effective Sales Executive
The Effective Sales ExecutiveThe Effective Sales Executive
The Effective Sales Executive
 
Sales and marketing chapter iii
Sales and marketing chapter iiiSales and marketing chapter iii
Sales and marketing chapter iii
 
Sales &amp; distribution management
Sales &amp; distribution management Sales &amp; distribution management
Sales &amp; distribution management
 
BBA 205 Module I- Converted.pdf
BBA 205 Module I- Converted.pdfBBA 205 Module I- Converted.pdf
BBA 205 Module I- Converted.pdf
 
Theeffectivesalesexecutive
Theeffectivesalesexecutive Theeffectivesalesexecutive
Theeffectivesalesexecutive
 
Sales Management
Sales ManagementSales Management
Sales Management
 
Sales management & personal selling
Sales management & personal sellingSales management & personal selling
Sales management & personal selling
 
Introduction to sales management
Introduction to sales managementIntroduction to sales management
Introduction to sales management
 
Sales_&_Distribution_Management.pdf
Sales_&_Distribution_Management.pdfSales_&_Distribution_Management.pdf
Sales_&_Distribution_Management.pdf
 
Transforming a global sales organisation
Transforming a global sales organisationTransforming a global sales organisation
Transforming a global sales organisation
 
Dismantling the sales machine
Dismantling the sales machineDismantling the sales machine
Dismantling the sales machine
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
presentation on SALES FORCE MANAGEMENT.pptx
presentation on SALES FORCE MANAGEMENT.pptxpresentation on SALES FORCE MANAGEMENT.pptx
presentation on SALES FORCE MANAGEMENT.pptx
 
Sales and Distribution Management
Sales and Distribution Management Sales and Distribution Management
Sales and Distribution Management
 

Recently uploaded

Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...meghakumariji156
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon investment
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwaitdaisycvs
 
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...pujan9679
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptxnandhinijagan9867
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon investment
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...NadhimTaha
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Adnet Communications
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165meghakumariji156
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1kcpayne
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Timegargpaaro
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingNauman Safdar
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTSkajalroy875762
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptxRoofing Contractor
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAITim Wilson
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateCannaBusinessPlans
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizharallensay1
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book nowkapoorjyoti4444
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 

Recently uploaded (20)

Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck Template
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 

Sales management

  • 1.
  • 2. The computer is their primer sales tool;
  • 3. They do not sell to customers; rather they partner with them;
  • 4. The term salespeople are out, relationship manager is in.
  • 5.
  • 6. He is responsible to look after all aspects of physical distribution, particularly order processing, packaging, transport and warehousing.
  • 8. He has to formulate sales plans, sales policies and sales programmes including the sales budget every year.
  • 9.
  • 10. He has to organize and manage marketing research projects. Marketing research provides sound solutions to all marketing problems. Sales manager can take sound decisions on the basis of uptodate and reliable information provided by marketing research department.
  • 12. He must have sales budget for the entire sales organization. Sales cost analysis can help him to control selling costs and expenses. Without sales budget and sales cost analysis can have profit planning.
  • 13. Sales promotion and advertising:
  • 14. With the help of advertising and sales promotion staff, he must look after sales promotion and advertising campaigns so that consumer demand can be created and activities of personal selling can be facilitated for securing customer orders.
  • 16.
  • 20. Designing and managing sales force: the sales manager’s control over the various activating of the sales force a must. these activities may, sometimes be beyond control, leading to intractable problems in a sales organization.
  • 21. Sales force authority: therefore, the sales force requires delegation of authority with respect.
  • 23. Credit facilities to old and existing customers;
  • 24. Assurance regarding quality and after-sales service;
  • 25.
  • 27. Sales force management is defined as “the planning, direction and control of the personal selling activities of a business unit, including recruiting, selecting, training, equipment, assigning, routing, supervising, paying, and motivating as these tasks apply to the personal sales force”.
  • 29. Proper recruitment and selection provides a sound foundation of a good vibrant sales organization and sales management. Job analysis can provide job specifications of the required sales positions. Recruitment deals with securing as many qualified people as possible so that some of them can be selected to fill the vacancies. Possible sources of applicants include company personnel, friends, middleman, salespeople of other companies, educational institutions, newspaper and trade journal advertising.
  • 30.
  • 31. Motivation is the act of stimulating someone or oneself to get a desired course of action, to push the right button to get a desired action a compliment, a pay rise, a smile, a pay rise, a smile, a promise of promotion, praise, public, recognition of merits, and so on. Motivation ignites the will to work. It moves people recognition of merits, and so on. Motivation ignites the will to work. It moves people to take a desired action.
  • 32. Salesman are the most important single resource with the sales manager and this resources has unlimited potential. This can be tapped only through appropriate measure of motivation.
  • 34. The process of control of sales force has three aspects.
  • 35. Salesman’s effort must click with the marketing plan and the promotion-mix of the firm.
  • 36. Salesman’s performance must fit into planned standards of efficiency and salesman’s achievement must help to achieve the desired reduced ratio of selling expenses to sales.
  • 37.
  • 38. Role of sales management
  • 39. Sales manager’s duties and responsilities
  • 40. Problems of sales management
  • 41. Kinds of sales manager