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Personnel Communication I
 

Personnel Communication I

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both ppts have animation, if you download you'll see it, mainly the countdown one.

both ppts have animation, if you download you'll see it, mainly the countdown one.

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    Personnel Communication I Personnel Communication I Presentation Transcript

    • WHAT we communicate HOW we communicate Personnel Communication
    • The way company personnel communicate with each other can make all the difference between efficiency and ineptitude, success and failure, making money or losing it. Ineffective communication is a major, yet avoidable, obstacle to business productivity.
    • Managers need to realize that successful communication is no one-way process but reciprocity is the essence of communication. Let’s see two examples of good and bad communication.
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    • Mr. Jordan and Mr. Robinson Meeting
    • Mr. Jordan calls his supervisor, Mr. Robinson, to come to his office.
    • When Mr. Robinson walks in, Mr. Jordan is busy with a very important telephone conversation.
    • After a couple of minutes, he starts the meeting with Mr Robinson, but his mind is very much on what he had just heard.
    • Hi Mr Robinson. This is why I called you: at the moment, we have an official lunch break lasting one hour.
    • As from the first of next month, I want to reduce this lunch break to 30 minutes only, and bring the afternoon quitting time forward by a half-hour.
    • No doubt, the staff will appreciate the opportunity to get home earlier.
    • Please inform everyone and thanks for your time.
    • Mr. Jordan begins to examine some papers on his desk as a sign that he has nothing further to tell the supervisor.
    • Mr. Robinson, in turn, opens his mouth as if starting to say something
    • But he thinks better of it and all he utters is a weak:
    • Ok, Mr. Jordan
    • Mr. Robinson exits
    • END