Insight Presentation

1. What do
Customers Think
about your Organization

2. Will they
Recommend you to
others?

3. How Do your
Employees treat your
Customers?

4. YOUR CUSTOMERS..
IGNORE THEM… THEY
MOVE to the competition
EXCEED THEIR EXPECTATIONS…. THEY BRING MORE CUSTOMERS….
The Challenge ….How do you measure the Customer
Experience??

5. Traditional tools are
TYOUR CUSTOMERS..
IGNORE THEM… THEY
MOVE to the competition
EXCEED THEIR EXPECTATIONS…. THEY BRING MORE CUSTOMERS….
The Challenge ….How do you measure the Customer
Experience??

6. Eliminate the
Guess Work
in Customer
Satisfaction.

7. And Really Measure the
Customer Experience ....

22. Eliminate the
Guess Work
in Customer
Satisfaction.

23. And Really Measure the
Customer Experience ....

26. INSIGHT COMPONENTS
INSIGHT
DASHBOARD
INSIGHT
SERVER
CUSTOMER FEEDBACK DEVICE

27. INSIGHT COMPONENTS
Handhelds Kiosk / Lobby Desktop /
models Wall mount

28. Handhelds
Screen size & input formats
Mobile touch screen device
with screen size from 3.5” to 5.5”
Survey option
Networked / Standalone
Connectivity
Wired / Wireless
Maximum Surveys
25 at any given instance
Power
Rechargeable Lithium
Ion battery

29. Kiosk / Lobby models
Screen size &input formats
Sizes form 15” to 42” LCD switch touch
screen features
Survey option
Networked / Standalone
Connectivity
Wired / Wireless
Maximum Surveys
Unlimited
Power
100-240 V AC

30. Desktop / Wall mount
Screen size & input formats
Sizes from 8” to 15“ with
touch screen features”
Survey option
Networked / Standalone
Connectivity
Wired / Wireless
Maximum Surveys
Unlimited
Power
100-240 V AC, Battery powered
option available on request
Optional features
Card reader, Keyboard/ Onscreen
keyboard option

35. Plays Promotional Media During Idle Times

36. INSIGHT DASHBOARD

37. INSIGHT DASHBOARD

38. INSIGHT DASHBOARD

39. INSIGHT DASHBOARD

40. INSIGHT DASHBOARD

41. INSIGHT DASHBOARD

42. Benefits
Connects Management Fine tune customer
to the customer offerings
Anticipate customer
needs

43. Benefits