56. Customers & TestimonialsOur Long-Term Customers an American technology and consulting multinational a global marketing and research company headquartered in NYC a software maintenance company, Italy a knowledge and information management solutions provider, Germany a cheminformatics software and consulting company based in the US and UK a consulting, software and informatin management services provider, Germany a leading provider of mobile music entertainment services to operators and media companies worldwide, France an independent software vendor, Sweden and the UK an innovation software and services provider , the US a healthcare management system provider, the US An enterprise software provider, Norway a medical imaging software provider 13
58. Customers & Testimonials Testimonials “It has to be said that I find all the staff at ScienceSoft a pleasure to work with. “ScienceSoft have done an excellent job in developing handset applications to our specifications and have in many instances innovated with ideas and suggested improvements over and above what was expected. Multipartytalk is very pleased to be a ScienceSoft customer. We remain impressed.” "ScienceSoft quickly took on a complicated heterogeneous project (UNIX, Windows, mainframes)... Overall, ScienceSoft has proved itself to be a trusted partner for proceeding with a long-term relationship.” “ScienceSoft has attracted top talent in its local area to work on our projects resulting in products we can market and sell to our clients. ScienceSoft has shown innovation when creating solutions to complex problems that result in cutting-edge ideas and results.” You are all very dedicated and eager to see that the work iscarried out to the highest standards. I hope that we can work together again in the near future and I very much look forward to that opportunity!” 15
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60. Increased stability of Tivoli Compliance Insight Manager product with 5 successful main releases.16
61. Customers & Testimonials Success Story BOT FOR TIETOENATOR Realization of Tieto development strategy toward cost-effective solutions and provision of high-quality services to its customers through establishing of ODT. CHALLENGE After thorough review process and negotiations with shortlisted Eastern European candidates, ScienceSoft was chosen as Tieto's partner in Belarus. SOLUTION RESULT ScienceSoft has helped Tieto to establish its presence in Belarus. For over a year joint venture Tieto Belarus brings expected benefits to its parent company in Finland. 17
73. You can dynamically add extra tasks and resources to your project while maintaining control over budgets
74. You will receive end-of-the-month invoice according to the work actually done during the month22
75. Typical Fixed Price Project NDA is signed to properly protect customer’s confidential information. Technical proposal along with cost estimates and risk management plan is delivered. Contract type: fixed price with defined budget, milestones and deadlines. Dedicated project manager is assigned; regular reports and scheduled deliverables are provided. Software, source codes, project documentation are delivered after they meet the acceptance criteria. We are happy to offer our maintenance and support services for the after-warranty period. DETAILED PROPOSAL AGREEMENT DEVELOPMENT ACCEPTANCE MAINTENANCE AND SUPPORT 23
76. Typical T&M/ODT Project NDA is signed to properly protect customer’s confidential information. ScienceSoft’s staff CVs are provided and pre-selected employees are interviewed. Work starts with a pilot project. Upon trial period completion the Customer evaluates ScienceSoft’s team performance. In case team’s performance, work quality, and communication meet customer’s expectations, long-term Time & Material/ODT project begins. 24
79. High-quality development team – our biggest asset is our people: experienced, certified and English-speaking professionals
80. State-of-the-art methodology and tools in the product development processes – whether customer is looking for a classic development approach or is interested in Agile methodology, we will provide the needed option.
82. Our Responses to Concerns related to Outsourcing ScienceSoft has over 20 years of successful history, our customers from 24 countries will be glad to share their experience with you. All our experts are English-speaking professionals able to easily communicate both written and verbally. There is only a 1 or 2-hour difference with major European cities. For more geographically distant customers we offer flexible timetable of our team availability. Belarus is situated in Europe, we are close in culture and mentality to our customers. ScienceSoft coordinators and PMs keep the customer abreast of the project status by providing regular reports and organizing status meetings. For some projects we offer Agile approach to allow the customer even more control over the project development. 26
ISO – Standards of International Organization for StandardizationMOF - Microsoft Operations Framework- delivers practical guidance for everyday IT practices and activities, helping users establish and implement reliable, cost-effective IT services.MSF - Microsoft Solutions Framework. A set of principles, models, disciplines, concepts, and guidelines for delivering information technology solutions from Microsoft. MSF is not limited to developing applications only, it is also applicable to other IT projects like deployment, networking or infrastructure projects.CMMI - Capability Maturity Model Integration. A process improvement approach that helps organizations improve their performanceRUP – Rational Unified Process. An iterative software development process framework created by the Rational Software Corporation, a division of IBM since 2003.Agile software development is a group of software development methodologies based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams.
