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Good Practice Exchange in the EU
 

Good Practice Exchange in the EU

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This was my first pitch (February 2007) of what later that year became the quite successful portal epractice.eu...we were still playing around with design, URLs, names, concepts, and focus areas. But ...

This was my first pitch (February 2007) of what later that year became the quite successful portal epractice.eu...we were still playing around with design, URLs, names, concepts, and focus areas. But the pitch went well, despite some opposition early on...

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    Good Practice Exchange in the EU Good Practice Exchange in the EU Presentation Transcript

    • Good Practice Exchange Government – Inclusion - Health Trond-Arne.Undheim@ec.europa.eu
    • Facts
      • 300 good practices shared
        • Germany, Italy, UK and Spain are most active
        • Users question “goodness”
        • Sharing is still too passive
        • Only English is allowed
        • Sharing culture not widespread
    • Facts
      • New approach
        • Use Web 2.0
        • Stronger branding
        • Quadruple workshops
        • Merge w/eGov Observatory
        • Partnerships with Member States
    • Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov Folksonomy [Add tag] Cool EC Efficiency France eID Speaker Technology Innovation Interoperability Products Transport Procurement
      • EU policy
      • - New COM on Ageing and ICT
      • What should be the EU policy on privacy? [click to comment]
      • World
      • - India charges ahead
      • Brazilian model works on eInclusion – see pictures
      • Technology
      • - Trends in interoperability
      • Syndicated news
      • eGov software on Sourceforge
      • Lifestyle
      • - Interview with Dave Broster, EC eGov [click to comment]
      • Cool pictures – Paris event
      • Will eHealth boom in 2008? [Vote]
      • Hot discussions
      • Do we need eID? [in my opinion]
      • Managing your boss
      • What is eGovernment?
      • News, Events & Opinions
      • Newsletter March 2007
      • Good Practice Workshop June 2007
      • Opinion: « EU must embrace biometrics now » [click to comment]
      • People
      • John (49) - recommended speaker on eID.
      • 2000 members, 20 online right now [See all]
      Fame - Vote for eAwards Prize of the Public - Belgian Social Security – in the spotlight
      • Good Practice [section]
      • Procurement project in France saves €10 m
      • Top 10 expert-rated cases
      • 20 Most popular cases [display]
      • Top 10 management advice [Click to vote]
      Discuss About us Search Personalize In-depth eHealth eInclusion eGovernment European Awards Share good practice Find a product Find a speaker Find an expert
    • Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov Folksonomy [Add tag] Cool EC Efficiency France Good Practice eID Speaker Technology Innovation Interoperability Products Transport Procurement
      • EU policy
      • - New COM on Ageing and ICT
      • What should be the EU policy on privacy? [click to comment]
      [User’s choice] Technology advice 1. Use Open Source 2. CRM tools for government 3. Personal Health records online [User’s choice] Good Practice [keyword]
      • News, Events & Opinions
      • Good Practice Workshop June 2007
      • Opinion: « EU must embrace biometrics now » [click to comment]
      Management advice [Click to vote] 1. Plan everything 1 year ahead 2. Get high-level political commitment 3. Involve users in the process at all times 20 Most popular cases [display] 1. Belgian Social security 2. Inclusion work in Flemish NGO sector 3. Hungarian business portal … Procurement project in France saves €10 m [more] Top 10 cases [expert-rated] 1. Belgian Social security 2. Swedish Tax 3. Bulgarian eHealth card Discuss About us Search Personalize In-depth eHealth eInclusion eGovernment European Awards Share good practice Find a product Find a speaker Find an expert
    • Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov Folksonomy [Add tag] Cool EC Efficiency France eID Speaker Technology Innovation Interoperability Products Transport Procurement Sub-communities Interoperability [enter] Open Source Administrative burden Electronic identity
      • Hot discussions [discuss]
      • - Do we need eID?
      • Managing your boss
      • What is eGovernment?
      • EU policy
      • - New COM on PanEU eGov
      • What should be the EU policy on privacy? [click to comment]
      [User’s choice] Technology advice 1. Use Open Source 2. CRM tools for government 3. Personal Health records online Country Factsheets [wiki] eGovernment [portal]
      • News, Events & Opinions
      • Good Practice Workshop June 2007
      • Opinion: « EU must embrace biometrics now » [click to comment]
      Management advice [Click to vote] 1. Plan everything 1 year ahead 2. Get high-level political commitment 3. Involve users in the process at all times 20 Most popular eGov cases [display] 1. Belgian Social security 2. Swedish Tax 3. Hungarian business portal … Procurement project in France saves €10 m [more] Top 10 expert-rated eGov cases 1. Belgian Social security 2. Swedish Tax 3. Hungarian business portal … Discuss About us Search Personalize In-depth eHealth eInclusion eGovernment European Awards Share good practice Find a product Find a speaker Find an expert
    • Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov Folksonomy [Add tag] Cool EC Efficiency France eID Speaker Technology Innovation Interoperability Products Transport Procurement Case Analysis - EC project finds NP cool [attachment] Discussion: “ Great, but I miss more details on technology” (Herman, 47) Community assessment **** (1-5 stars) Expert assessment: 92 (0-100)
      • Lessons Learned:
      • Hierarchy buy-in
      • User always involved
      Huge track record of sharing – 100 speeches across Europe – 10 visits a year from foreign dignitaries Nice public procurement (FR) [case] Domain: Health and Transport services Origin: France, Interior Ministry http://www.nicepp.fr A great solution for all public procurement in France. Pilot results from Health and Transport show €90 m savings/year. A huge Innovation because 10 tons of paper eliminated. A €1m/year operation it should givelding €100 m yearly savings once fullly operational. The project started in 2005 and ends in 2010. [100 words] Discuss About us Search Personalize In-depth eHealth eInclusion eGovernment European Awards Share good practice Find a product Find a speaker Find an expert
    • Good Practice Community Government – Health – Inclusion http://ec.europa.eu/egov Folksonomy [Add tag] Cool EC Efficiency France eID Speaker Technology Innovation Interoperability Products Transport Procurement Kudos: [What is this?] 1000 Recommended speaker [Click to recommend] Recommended practitioner # hits on profile : 2000 Professional identity: Bureaucrat, Scholar, Innovator Best way of contact: [email_address] Favorite cases: NP [link], Belgian Social Security [link], Directgov.uk [link] Trond Arne Undheim [profile] Colleagues: Robert Link [link], Emilio Castrillejo [link] and Nick Batey [link] Public Speaker: 10 speeches/year internationally on topics like eGovernment, innovation, life. Speaker One-Sheet [attached] Norwegian Efficiency & Effectiveness Leader, eGovernment Action Plan, National Expert, DG Information Society and Media. Senior Research Fellow at the Norwegian University of Science and Technology, Project Manager on software policy at the Norwegian Board of Technology, Visiting Fellow at UC Berkeley in California. Co-founded several start-ups, including a think tank ( www.liblab.no ), and ran his own consulting firm. PhD (2002) in Sociology and Technology Studies, Norwegian University of Science and Technology. [download full cv] Discuss About us Search Personalize In-depth eHealth eInclusion eGovernment European Awards Share good practice Find a product Find a speaker Find an expert
    • URLs
      • Branded URL http://ec.europa.eu/egov
      • Still functional URLs
      • http://www.egov-goodpractice.eu/
      • http://europa.eu.int/egovo