Objective To train, equip and empower TBC to be able to respond to a flood situation To identify and set in place persons in charge, designated areas and plans in the advent of a flood situation To formalize the Flood Relief Response Team in TBC Methodology Theory impartation Formulation of plan unique to the resources, skills and manpower available at TBC Involvement of TBC leadership is crucial to the success of formulated plans

1. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014

3. Bringing God’s love to the poor &
needy in crisis
Mark MD Neuenschwander,
Betsy MD Neuenschwander
TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Crisis Evangelism:
Preparing to Be
Salt and Light
When the World
Needs Us Most

4. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
OBJECTIVE
•To train, equip and empower TBC to be able to
respond to a flood situation
•To identify and set in place persons in charge,
designated areas and plans in the advent of a
flood situation
•To formalize the Flood Relief Response Team in
TBC

5. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
METHODOLOGY
•Theory impartation
•Formulation of plan unique to the resources,
skills and manpower available at TBC
•Involvement of TBC leadership is crucial to
the success of formulated plans

6. TRINITY BAPTIST CHURCH
FLOOD RELIEF MODULE, June 2013
METHODOLOGY
•Theory impartation
•Formulation of plan unique to the resources,
skills and manpower available at TBC
•Involvement of TBC leadership is crucial to the
success of formulated plans

7. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
FORMAT
INTERACTIVE / HANDS - ON
THEORY IMPARTATION
BRAIN-STORMING
WORKSHOPS
PLANNING
COMMITMENT

8. FLOOD RELIEF MODULE, Dec 2014
MODULE OUTLINE
TBC CREST North
•The call to action
•Biblical responsibility to disasters and why we
need to be prepared
•Characteristics of a Flood
•Typical Damage
•Implications of Damage
•Typical needs for flood disaster Response
•Facts
•Family Disaster Plan – Individual
• Church Disaster Plan

9. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
MODULE OUTLINE
Workshop - Brain storming and Presentation
• Configure Team, Brain-storming Community
Disaster Plan – Relief Network
• Incident Command Structure (ICS)
• Function of individual Section Leaders
• Appointment of Section Leaders
• Set up of Relief Centre
• Recap Workshop
- How to set up this Relief Centre (Formalize)

10. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
The Ministry
CREST is a non-profit, faith organization who’s
funds for operations and projects come from free-will
contributions. Our funds are managed in the
account of Crisis Relief Services & Training
Berhad, a company limited by guarantee
(a company that has no personal shares
specially constituted under the Companies Act
1965 for the establishment and operation of non-profit
institutions and charitable foundations).

11. The Vision
Teams of volunteers armed with
multidisciplinary skills and God’s
love reaching the most desperate,
needy and receptive people in the
world
TBC CREST North
FLOOD RELIEF MODULE, Dec 2014

12. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
The Mission
To be the “hands and feet” of the
Lord bringing His love and hope
to the poor and needy, refugees
and those caught in crises and
disasters

13. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Crisis Relief is leaving
your world and entering
into their world

14. Flood
TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Kg. Kota Giam, Jitra
23 November 2014.

15. REALITY
COMMUNITY
FLOOD RELIEF MODULE
1st Flood in Jitra, Kedah
18 December 2005.

16. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
REALITY
1st Flood in Alor Star, Kedah on
20 December 2005. Source: NST

17. COMMUNITY
FLOOD RELIEF MODULE
REALITY
1st Flood in Segamat, December 2006.
Source: Charisma Church.

18. Jitra, Nov 2010

19. WHY DO YOU NEED TO STEP FORWARD?
BE SAFE,
SO YOU CAN SAVE OTHERS!
BE SAFE SO YOU CAN SAVE OTHERS

20. FLOOD RELIEF MODULE, Dec 2014
SCOPE
TBC CREST North
WHAT DO YOU WANT TO ACCOMPLISH / DO?
WHY DO YOU WANT TO ACCOMPLISH / DO IT?
WHAT IS WITHIN OUR CAPABIITIES?
WHAT IS BEYOND OUR CAPABILITIES?

21. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
2nd Flood in Jitra, Kedah.
November 2010.

22. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
HOW YOU CAN
RESPOND

23. DEVELOP A PLAN

24. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
DEVELOP A PLAN
WHAT SHALL WE DO?
WHO WILL DO WHAT?
HOW SHALL WE DO IT?
WHEN SHALL WE DO IT?
BY WHEN SHOULD WE COMPLETE IT?
WHO WILL BE AFFECTED BY OUR PLAN?
HOW WILL THEY BE AFFECTED?

25. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
FACTS
WHERE WILL IT LIKELY HAPPEN?
WHEN WILL IT LIKELY HAPPEN?
WHAT CAN LIKELY HAPPEN?
HOW DOES MY FAMILY PREPARE?
HOW DOES THE CHURCH PREPARE?

26. WHEN WILL IT LIKELY HAPPEN?

27. WHERE WILL IT LIKELY HAPPEN?

28. WHAT CAN LIKELY HAPPEN?
Jitra, Nov 2005

29. HOW DOES MY FAMILY PREPARE?

30. HOW DOES THE CHURCH PREPARE?

31. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
What Can Happen?
 Characteristics of a Flood
 Typical Physical Damage
 Implications of Physical Damage
 Typical needs for Non Medical
Disaster Response

32. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Characteristics of a Flood
 Rushing water
 Typically accompanied by storm
 Often preventable
 Not usually sudden in nature, general
warning

33. Characteristics of a Flood-Jitra Nov 2014

34. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Typical Physical Damage
 Loose / poorly attached objects become
water borne debris
 Houses / Building structures
Damaged , Weakened Washed Away
 Infrastructure interrupted / knocked out
Utilities ( water, electricity, fuel)
Transportation routes blocked
Water supply usually contaminated
Sanitary waste no longer contained

35. Typical Physical Damage-Jitra 2010

36. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Implications of Physical Damage
 Physical Harm of persons trapped in flowing
water or damaged structures
 Coordinated response effort hindered
Supply Response access is blocked
access is blocked ( scarcity of supplies )
 Dangerous victim retrieval from damaged structures
Pending collapse explosion
Chemical spills exposed utilities
 Widespread public exposure to bacteria pollutants
 Great need for temporary shelter, food & water

37. Implications of Physical Damage

38. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Non Medical Disaster Response
 Evacuation before event
 Accurate damage assessment
 Evaluate disaster site safety and building integrity
 Remove unsafe conditions / safe retrieval
 Retrieve / Prioritize / Transport injured
 Facilitate Victims locating loved ones
 Provide temporary food, water, shelter for victims

39. Non Medical Disaster Response

40. Its raining hard, thunder and
lightning.
The phone lines
are disrupted
Water level risen past
your doorway.
WHAT DO YOU DO NOW?

41. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
FAMILY DISASTER PLAN
FOUR STEPS TO SAFETY
 Find out what could happen to you
 Create a Family Disaster Plan
 Complete the Emergency Checklist
 Practice and maintain your Plan

42. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
FAMILY DISASTER PLAN
EMERGENCY Checklist
EVACUATION Route

43. TRINITY BAPTIST CHURCH
FLOOD RELIEF MODULE, November 2006
CHURCH DISASTER PLAN
TWO MAIN FACTORS TO CONSIDER
 Configuration of Church Relief Centre /
Network
 Configuration of (ICS)
Incident Command Centre

44. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
INDIVIDUAL CHURCH UNIT
MAIN EVACUATION /
RELIEF CENTRE
GOVT /NGO RELIEF
CENTRE OR HOSPITAL
(AFFECTED
NEIGHBOUR
HOOD
AFFECTED
FAMILY
UNIT
FAMILY UNIT – With it’s own food & supply
CONVERTIBLE EVACUATION CENTRE – On Standby

45. AREA RELIEF NETWORK
RELIEF
CENTRE
Secondary
Manpower
Base
Mini
RELIEF
CENTRE
Secondary
Logistics
Base
MAIN EVACUATION /
RELIEF CENTRE
GOVT / NGO RELIEF
CENTRE OR HOSPITAL
AFFECTED
NEIGHBOUR
HOOD
AFFECTED
FAMILY
UNIT
FAMILY UNIT – With it’s own food & supply
CONVERTIBLE EVACUATION CENTRE – On Standby
TBC CREST North
FLOOD RELIEF MODULE, Dec 2014

46. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
(ICS)
Incident Command Structure
An organized method for managing a
team’s effort, using management
techniques and authoritative
organizational structures to maximize
effectiveness.

47. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Incident Command Center
A Center with an organized authoritative
structures with key Personals to manage
a disaster using proven management
system & techniques that is effective.

48. History of ICS
 Developed in 1970 by California
firefighters to deal with huge bush fires
 Some reasons ICS is used
 It works! (A “proven” system)
 It prevents duplication and wasted effort
 It maximizes the use of available
resources
 It saves lives!!
TBC CREST North
FLOOD RELIEF MODULE, Dec 2014

49. Full Incident Command Structure
S t a g i n g M a n a g e r P e r s o n n e l S t a f f
O u t s i d e L ia s o n
S a f e t y O f f i c e r
O p e r a t i o n s
S e c t io n
S e a r c h & R e s c u e
D a m a g e A s s e s s m e n t
& R e p a i r
F i e ld H o s p i t a l
M e d i c a l C l i n i c
B a s e C a m p M a n a g e m e n t
V i c t i m S e r v ic e s
L o g i s t ic s
S e c t i o n
P u r c h a s e
W a r e h o u s in g
S u p p l y / T r a n s p o r t
M a i n t e n a n c e
P l a n n in g
S e c t io n
In f o r m a t io n
C o m m u n i c a t i o n s
A d v is o r s
A s s e s s m e n t
A n a l y s i s
F i n a n c e
S e c t i o n
T r e a s u r e r
A c c o u n t i n g
B o o k k e e p in g
In c id e n t C o m m a n d e r
TBC CREST North
FLOOD RELIEF MODULE, Dec 2014

50. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
How ICS Works
 Someone is in charge!
 Team is organized into small groups
 Organization structure is dynamic
 “Chain of command” is established
 “3-way” communication is used

51. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Characteristic Features
 Brings order to chaotic situation
 Adaptable - works in different types of disaster
situations
 Provides a manageable span of supervision
 Establishes a chain of command :
- Defines who each one :
 answers to
 takes direction from
 goes to for help with problems

52. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
WHO AMONG YOU IS
GOING TO
STEP UP TO THE PLATE,
AND SAY,
LORD,
USE ME…

53. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
WORKSHOP
Incident Command Structure (ICS)
Formation
 Form your own ICS per ICS Organizational
Structure
 Identify & elect Incident Commander, usually
the Church Pastor (in some organization,
you can have a 2nd Commander to assist)
Identify & elect respective Section leaders

54. Planning
-Information
-Advisor
-Communication
Logistic &
Finance
-Treasurer
- Purchasing
Victim
Follow-up
Medical
Clinic
Search &
Resque
( O p e r a t i o n s )
TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Incident Command Structure (ICS)
Incident
Commander
Secretary

55. Planning
-Information
-Advisor
-Communication
Logistic &
Finance
-Treasurer
- Purchasing
Incident
Commander 2
Victim
Follow-up
Medical
Clinic
Search &
Resque
( O p e r a t i o n s )
TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
Incident Command Structure (ICS)
Incident
Commander
Secretary
(Optional)

56. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
WORKSHOP
Responsibilities of Section Leaders
Identify Roles and Responsibilities of Section
Leaders. (Organization structure has to be dynamic)
Establishes a chain of command :
- Defines who each one :
 answers to
 takes direction from
 goes to for help with problems

57. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
WORKSHOP
Section Team Members Formation
Respective Section Leader to form a smaller
group with identified team members
(Organization structure has to be dynamic)

58. TRINITY BAPTIST CHURCH
FLOOD RELIEF MODULE, November 2006
ICS Section Leaders & Team Members
Name:
Contact:
Team Members
(Name &
Contact)
Search &
Rescue
Medical
Clinic
Victim
Follow-up
Planning
-Information
-Advisor
-Communication
Logistic &
Finance
-Treasurer
- Purchasing
Name:
Contact:
Name:
Contact:
Name:
Contact:
Name:
Contact:
Name:
Contact:
Name:
Contact:
Name:
Contact: Name:
Contact:

59. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
WORKSHOP
How To Set Up A Simple Evacuation &
Relief Centre
Preparation & Deployment
Required Resources
 Human,
Material,
 Non-Essentials

60. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
WORKSHOP
PREPARATION –Identify:
 Area for storage of material resources
 Area of refuge
 Area for distribution of material resources
 Acquire essential resources
 List of available personnel, contact
numbers and availability
 Adopt ICS ( Framework based on
availability of key leaders)

61. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
WORKSHOP
DEPLOYMENT
 Activate the plan
 Appoint pre-identified IC and teams
 Arrange for necessary volunteers
Prep of designated areas to receive the
flood victims
Send search and rescue teams
 Communication with authorities
 Ensure proper scheduling of personnel. Rest
 Entertainment : television, board games, toys,
music and worship team

62. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
YOU MIGHT THINK YOU ARE DONE,
GUESS WHAT?
WE ARE NOT DONE
WITH YOU
YET…

63. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
WORKSHOP
SQUEEZE YOUR BRAINS A LITTLE BIT MORE
Its raining hard, thunder and lightning.
The phone lines are disrupted (even internet)
Water level risen past your doorway.
You, your 2 young kids and 90 yr old MIL at home
Wife is not home from work yet
Your car is in the porch.
Your dog is in the kennel.
WHAT DO YOU DO NOW?

64. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
CONGRATULATIONS
YOU HAVE PASSED
WITH FLYING COLOURS
NOW YOU ARE DONE
THANK YOU

65. COMMUNITY
FLOOD RELIEF MODULE
Flood Crisis Releif
Activities from
CREST North

66. Next Training -Water Rescue

67. Transporting to dry Area

68. Food Distribution

69. Post Flood assessment

70. Food Distribution

71. Provision Distribution

72. Clothes Distribution

73. School Neccessity Distribution

74. School necessity Distribution

75. TBC CREST North
FLOOD RELIEF MODULE, Dec 2014
CREST e-mail :
crest@crnet.com.my
CREST website :
www.crestmalaysia.org