2. Even if you’re a good company but don’t know how
to manage your brand, it could ruin your
reputation. In doing so, you also need to avoid
these business reputation mistakes.

3. It isn’t enough to know your target customer. Your
audience is also made up of journalists,
employees, bloggers, bloggers, and more, who will
help shape your reputation.

4. It also helps if you know which social media
platforms, forums, and blogs your customers visit
so you can learn more about them.

5. After knowing where your customers hang out
online, get involved and get their attention. You
can start with simply posting photos, product
demos, and informational videos on Facebook,
Twitter or whichever site your customers love to
use.

6. Use Google Alerts or any other automated
social media monitoring tools to keep track
of anyone mentioning your brand.

7. Whatever online platform to use, make sure you
send them a consistent projection of your
reputation. For instance, McDonald’s uses the
same tone, appearance, and topics across all social
media accounts.

8. The moment you commit a mistake, apologize right
away. The quicker you do it, the faster you have to
deal with the result and get it over with.

9. Explain more about why the mistake you
committed happened. It will help your
audience understand the same way Target
customers did when they explained the
factors surrounding the data breach.

10. Hiring a PR firm might cut the connection between
you and your audience. But if you do it yourself, it
can teach you more about them and help improve
your communication with them.

11. Avoid these business reputation mistakes by
consulting with expert SEOs. Hire one now to build
a better reputation online!