About the talk – “How do you drive the adoption of voice in an organization with a long GUI-only history? We’ll share the frameworks we used to evangelize voice, as well as key insights and design principles that will help you start your own grassroots VUI movement in your organization.”

1. Evangelizing Voice
Lessons learned in design innovation
Stephen Gay, Principal Design Strategist
Beverly Freeman, Principal User Researcher
stephengay
hungrybeverly

2. Our journey &
5 practical steps to evangelize.
stephengay
hungrybeverly

3. Need to promote VUI
We are here
NUI NOW
Interactions with technology
Natural User
Interface
(NUI)
Voice User
Graphical User
Interface
Interface
(VUI)
Command Line
(GUI)
Interface
(CLI)
Time
stephengay
hungrybeverly

4. Our plan to evangelize VUI
explore
experiment
inspire
partner
stephengay
hungrybeverly

5. and this is what we learned.
stephengay
hungrybeverly

6. 5 practical steps to evangelize
1. Jump on a train in motion.
2. Know your audience.
3. Build a foundation of knowledge.
4. Make it tangible.
5. Make it their own.
stephengay
hungrybeverly

7. 1. Jump on a train in motion
top
Deliver
Awesome
NUI bottom
Natural User Interface
stephengay
hungrybeverly

8. 2. Know your audience.
Beware of
baggage
passion past expertise
experience
stephengay
hungrybeverly

9. 3. Build a foundation of knowledge
3 VUI Behaviors
Integration Complexity
Customer Benefit
stephengay
hungrybeverly

10. 3. Build a foundation of knowledge
4 VUI Opportunities
Hands Free
Extra Hand
Shortcuts
Humanize
stephengay
hungrybeverly

11. Shortcuts
Use voice to bypass clutter
stephengay
hungrybeverly

12. 3. Build a foundation of knowledge
stephengay
hungrybeverly

13. 4. Make it tangible
Internal External
prototypes examples
stephengay
hungrybeverly

14. 5. Make it their own
Hands Free
Extra Hand
Shortcuts
Humanize
stephengay
hungrybeverly

15. 5. Make it their own
stephengay
hungrybeverly

16. 5 practical steps to evangelize
1. Jump on a train in motion.
2. Know your audience.
3. Build a foundation of knowledge.
4. Make it tangible.
5. Make it their own.
stephengay
hungrybeverly

17. Thank you
stephengay
hungrybeverly