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1. Dear students get fully solved assignments
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AEREN FOUNDATION’S Maharashtra Govt. Reg. No.: F-11724
AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL
Subject : HOSPITAL ADMINISTRATION
Q. 1. Any Four Questions(4X 10=40)
1. Hospital waste causing environmental pollution and leadingto negative recycling with serious
medical and healthconsequences- Discuss at length.
Answer:Hospital is a place of almighty, a place to serve the patient. Since beginning, the hospitals are
known for the treatment of sick persons but we are unaware about the adverse effects of the garbage
and filth generated by them on human body and environment. Now it is a well established fact that
there are many adverse and harmful effects to the environment including human beings which are
2. caused by the "Hospital waste" generated during the patient care. Hospital waste is a potential health
hazard to the health care workers, public and flora and fauna of the area. Hospital acquired infection,
transfusion transmitted diseases, rising incidence of Hepatitis B, and HIV, increasing land and water
pollution lead to increasing possibility of catching many diseases. Air pollution due to emission of
hazardous gases by incinerator such as Furan, Dioxin, Hydrochloric acid etc. have compelled the
authorities to think seriously about hospital
2. Keeping the Hospital staff equipped with latest knowledgein the new millennium in clinical,
technical and managerialcompetence is the need of the hour. Identify some newmethods to achieve
the objective.
Answer:
3. List out the various areas of Hospital Administration. Reviewthem in your own style.
Answer: Hospital administration is the management of the hospital as a business. The administration is
made up of medical and health services managers -- sometimes called health care executives and health
care administrators -- and their assistants. Administrations range in size, and the duties of the
administrator vary with the size and complexity of the hospital.
Range of Duties: Administrators are liaisons between hospital boards, other administrators and
medical staff. They coordinate hospital activities and formulate its overall politices. Some
administrators are in charge of hiring doctors and other staff, performing employee evaluations
and directing staff meetings. They may also be responsible for the hospital's public relations and
fundraising programs. Because administrators develop programs for teaching and research
hospitals, they must keep up with the latest advances in medicine.
Administration Sizes: Large hospitals have several administrators and assistant administrators
managing different departments while one administrator is in charge overall. In smaller
hospitals, one administrator may be in
4. What do you understand by the term MBO? Apply theconcept to the Hospitals with appropriate
examples.
Answer: Management by objectives (or MBO) is a personnel management technique where managers
and employees work together to set, record and monitor goals for a specific period of time.
Organizational goals and planning flow top-down through the organization and are translated into
3. personal goals for organizational members. The technique was first championed by management expert
Peter Drucker and became commonly used in the 1960s.
The core concept of MBO is planning, which means that an organization and its members are not merely
reacting to events and problems but are instead being proactive. MBO requires that employees set
measurable personal goals based upon the organizational goals. For example, a goal for a civil engineer
may be to complete the infrastructure of a housing division within the next twelve months. The personal
goal aligns with the organizational goal of completing
5. Based on your study, establish certain Managementtechniques for the administrative Improvement
andAdministrative Reforms of Hospitals.
Answer:Administration or to be very specific,the Bureaucracy from a traditional point of view has
always been change resistant,opaque and rigid. Therefore,in today's times,where the world is become a
global village and the concept of Welfare State and Good Governance looms large it has become
imperative to transform the administrative machinery and reform it for the best results in order for it to
remain important and not become obsolete.Therefore, administrative improvement and reforms are a
priority. So, today we will discuss this very important aspect of administration.
ADMINISTRATIVE IMPROVEMENT:
It is an artificial inducement of administrative transformation against resistance.A.F Leaman asserts that
Administrative reforms are an effort to mitigate the gap between reality and what is desirable of the
administration. And this transformation is for a
Case Studies(20X2=40)
Case No.1
Issues to be Discussed
Q. 1. Facts of the case.
Answer: The hospital's employment specialist assists applicants in applying for appropriate jobs based
on their qualifications and communicates with them throughout the application process. In several
4. departments, applicants undergo a peer interview to ensure that the appropriate candidate is selected
for the position.
Once hired, new employees attend an orientation where they learn the importance of organizational
values, expectations of employees, customer service, etc. The hospital's values play a crucial role in the
culture of the organization, and employees are expected to continually exhibit these values and
behaviors.
Q. 2. By making additional study, Analyse the means to achievethe major objectives as stated in the
case.
Answer: Turnover in any company is normal. Exciting job offers or personal reasons cause many
employees to turn in their resignations. However, when a high percentage of your employees choose to
leave the company, you are faced with the consequences. High turnover rates result in your time spent
finding a replacement and walking that individual through the training process. Additionally, your
company’s productivity suffers as work is placed on hold until the new hire’s training is complete, or as
the new person makes large errors while getting accustomed to the work. The hiring process and other
productivity losses may also result in high, unnecessary costs.
Decrease turnover rate:When you create a job description for applicants, be accurate and
truthful. Explain in detail what the job entails and do not be vague about the expectations of the
position. Many employees accept job
Q. 3. How would you address the workforce problems as given inthe case effectively?
Answer: The organization's culture has created a pleasing environment for both employees and
patients. Employees are on a first name basis with one another, they acknowledge each other when
passing in the hall, and they always take time to help their colleagues.
This program strives to open the lines of communication between administration and employees by
holding monthly luncheons with administrators and employees. Each month, several employees are
selected at random to attend the luncheon. The luncheons give employees the opportunity to share
ideas and concerns with administrators; administration's motto is "If you don't say it, I can't hear it."
This ethic allows employees to have ownership in the
5. Case No 2
Hospital Waste Management: A Case Study ofChandigarh Administration
Issues to be discussed
Q. 1. Facts of the Case.
Answer: Hospital waste is the term used to denote unwanted material produced by various medical
processes carried out in medical treatment and other laboratory procedures. Hospital wastes comprise
both infectious and non-infectious wastes generated in the different sections of a hospital, which if not
properly collected, transported or disposed-off, may cause cross-infections in the hospital and pose a
major public health hazard and environmental pollution.
The “City beautiful”, Chandigarh has made the implementation of the bio-medical waste rule, 1998
possible by installation of incinerators in PGI, Medical College & Hospital, Sector-32 and in the process of
starting incinerator in General Hospital, Sector-16, Chandigarh.
Private Nursing Homes also produce almost equal amount of Solid Waste and bio-medical waste, but
they don’t have any independent facility available
Q. 2. Analyze the different categories of waste as discussed inthe case in your style by making
additional study.
Answer: Hospital waste is the term used to denote unwanted material produced by various medical
processes carried out in medical treatment and other laboratory procedures. Hospital wastes comprise
both infectious and non-infectious wastes generated in the different sections of a hospital, which if not
properly collected, transported or disposed-off, may cause cross-infections in the hospital and pose a
major public health hazard and environmental pollution.
The waste can be classified into the following categories
1. General Waste:This includes domestic type of
Q. 3. Comment on the framed categories which are 10 innumber.
Answer:Ten numbers of categories have been framed:
(i) Human anatomical waste: All human anatomical wastes and all wastes that are human tissues,
organs, or body parts removed by trauma, during surgery, autopsy, birth, research studies, or another
6. hospital procedure, and which are intended for disposal. Pathological waste differs from anatomical
waste in that these are typically samples of tissues that are examined in a laboratory setting to
understand the nature of the disease or make a diagnosis. For the most part, pathological waste refers
to very small tissues sections and body material derived from biopsies or surgical procedures that are
then examined in the lab. Anatomical wastes are typically distinguished as recognizable human organs,
tissue and body parts, and may require special treatment under some state regulations. Some states do
not consider hair, teeth and nails to be pathological/anatomical waste.
(ii) Animal waste: Many facilities have
Q. 4. How would you deal with the problem of Hospital wastemanagement (Add on to the suggestions
given in the case)
Answer: Proper management of various types of waste is essential for the upkeep of hospital sanitation.
Segregation at source, safe transfer, requisite treatment and disposal through cost effective
technologies can bring about significant changes. Infectious waste from hospital and health care
Establishments contain pathological wastes, used disposable, semi-wet products (the used blood bags
etc.) This waste is often thrown into the community bins instead of being properly treated and disposed-off.
Presently in most Government hospitals and Pvt. Nursing Homes there is no specialized system of
handling, collection, transportation and disposal of
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