What is an online house community? Unifying destination for deep constituent conversation and engagement Facilitates sharing with constituents: Information Content Experiences Ideas Conversations Makes constituents feel like they are a part of your organization Improves SEO/page rank of your web properties Significantly enriches constituent data set Supports your core mission and goals

1. Creating Convio Integrated Online Community Experiences

2. Small World Labs Background Helps non-profit organizations increase online engagement with their constituents by over 300% through a community engagement platform and program Founded 2006 - over 100 communities launched End-to-end solution Featured industry leader

3. Client Successes

4. Full Community Solution Community Engagement Platform Community Strategy & Set Up Community Engagement Program

5. Community Engagement Platform Unifying destination for deep constituent conversation and engagement Facilitates sharing with constituents: Information Content Experiences Ideas Conversations Makes constituents feel like they are a part of your organization Improves SEO/page rank of your web properties Significantly enriches constituent data set Supports your core mission and goals

6. Small World Labs & Convio Integration

9. Personalization of Community Experience Functionality Groups created in Convio linked to Small World Labs User Tiers via admin panel Benefits Personalized user experience & messaging Member auto-assign, recognition & badges Personalized profile questions for staff or other segments Access management Small World Labs Admin Dashboard > Manage User Tiers > Manage Convio Groups

10. Enrichment of Convio Constituent 360 Data Set Functionality Convio constituent profile fields can be auto-populated into community and be updated in both directions Benefits Data collected via community can power Convio marketing segmentation Members enter data once, display on both systems Small World Labs Admin Dashboard > Profile Manager > Convio Constituent Fields

11. Strategic Custom Integrations Share Convio-based actions in Small World Labs Community activity streams Pull Small World Labs Community activity into Convio constituent activities for tracking Allocate member points based on Convio-based donation, event and advocacy actions. Other Advocacy, Donations and TeamRaiser actions

12. ContactInformation Mariano Caceres Tel. 512.474.6400 x 29 mcaceres@smallworldlabs.com