Creating integrated online community experiences

1,019 views
938 views

Published on

What is an online house community?

Unifying destination for deep constituent conversation and engagement
Facilitates sharing with constituents:
Information
Content
Experiences
Ideas
Conversations
Makes constituents feel like they are a part of your organization
Improves SEO/page rank of your web properties
Significantly enriches constituent data set
Supports your core mission and goals

Published in: Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,019
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
2
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Creating integrated online community experiences

  1. 1. Creating Convio Integrated Online Community Experiences<br />
  2. 2. Small World Labs Background<br />Helps non-profit organizations increase online engagement with their constituents by over 300% through a community engagement platform and program<br />Founded 2006 - over 100 communities launched<br />End-to-end solution<br />Featured industry leader<br />
  3. 3. Client Successes<br />
  4. 4. Full Community Solution<br />Community Engagement Platform<br />Community Strategy & Set Up<br />Community Engagement Program<br />
  5. 5. Community Engagement Platform<br />Unifying destination for deep constituent conversation and engagement <br />Facilitates sharing with constituents:<br />Information<br />Content<br />Experiences<br />Ideas<br />Conversations<br />Makes constituents feel like they are a part of your organization<br />Improves SEO/page rank of your web properties<br />Significantly enriches constituent data set<br />Supports your core mission and goals<br />
  6. 6. Small World Labs & Convio Integration<br />
  7. 7. Out of the Box Integrations<br />Bi-directional SSO (Single Sign On)<br /><ul><li>Personalization of Community Experience via Convio Groups
  8. 8. Enrichment of Convio Constituent 360 data set via profile field sync</li></li></ul><li>Single Sign On<br />Functionality<br />Enables Single Sign On (SSO) between Convio and Small World Labs platforms<br />Benefits<br />Sign in once, logged in twice<br />Seamless user experience moving between platforms<br />Invisible to the user<br />Convio Platform<br />Small World Labs Community<br />
  9. 9. Personalization of Community Experience<br />Functionality<br />Groups created in Convio linked to Small World Labs User Tiers via admin panel<br />Benefits<br />Personalized user experience & messaging<br />Member auto-assign, recognition & badges<br />Personalized profile questions for staff or other segments<br />Access management<br />Small World Labs Admin Dashboard <br />> Manage User Tiers<br /> > Manage Convio Groups<br />
  10. 10. Enrichment of Convio Constituent 360 Data Set<br />Functionality<br />Convio constituent profile fields can be auto-populated into community and be updated in both directions<br />Benefits<br />Data collected via community can power Convio marketing segmentation<br />Members enter data once, display on both systems<br />Small World Labs Admin Dashboard <br />> Profile Manager<br /> > Convio Constituent Fields<br />
  11. 11. Strategic Custom Integrations<br />Share Convio-based actions in Small World Labs Community activity streams<br />Pull Small World Labs Community activity into Convio constituent activities for tracking<br />Allocate member points based on Convio-based donation, event and advocacy actions. <br />Other Advocacy, Donations and TeamRaiser actions<br />
  12. 12. ContactInformation<br />Mariano Caceres<br />Tel. 512.474.6400 x 29 <br />mcaceres@smallworldlabs.com<br />

×