Laura Short

Kerrville United States

Marketing

My first job out of college was for HEB, a privately owned grocery store chain that prides itself on customer service. Greeting every customer was so ingrained in my on-the-job manager training that I once greeted my own reflection in the deli display mirror—much to the delight of nearby customers. As red-faced as I was then, I truly came to believe in the power of genuine and remarkable service—the common thread that has been woven throughout my career. As a marketing communications expert, I enjoy being of service to others by building relationships and exploring innovative ways to provide value—to journalists, to customers, to alumni, to donors and to the general public—so t...