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Often a writer will want to ask for clarification, ask for approval for a change the writer has initiated, or add a comment about a missing item for future reference. However, SMEs and reviewers do not always notice/respond to such notes -- which of course leads to additional iterations and frustrations.
This webinar demonstrates how to create a dedicated paragraph format in FrameMaker, to be used to insert questions and comments. The style has a unique design intended to make the TW question/comment stand out. You can include automatic numbering to help identify a specific item. In addition, you can create a list of all TW comments as a generated file.
Yet even with all of these techniques, writer's comments tend to be overlooked.
The solution is to have these comments automatically appear as comments in the PDF, raising visibility and helping the SME/reviewer to jump from one comment to the next in the PDF.
Optional: a message indicating the number/location of open TW notes can be displayed when the PDF is closed (through the DocWillClose action)
Tools used: FrameMaker, Acrobat (no add-ons necessary)