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Business Process Outsourcing (BPO)
Services
Reduced Cost + Increased Service Quality!

RenditionDigital is at the forefront of outsourced back-office processes services. If you're looking to reduce costs and
increase the efficiencies of your back-office processes, without sacrificing quality, RenditionDigital has the knowledge
and expertise to lead and deliver.

Our expertise in the Outsourcing Industry stems from our own Management Team’s experience in setting-up and
operating one of the pioneer BPO companies in the Philippines. This allows us to efficiently screen for qualified
candidates, conduct initial training, and build up a new BPO project in the soonest possible time!




RenditionDigital also takes advantage with the abundance of tech savvy, English speaking, college graduate
manpower in the Philippines, in order to stay true to the aims of BPO services - reduce our clients operating cost
while increasing service quality!

Our BPO Services projects include:

Recruitment Process Outsourcing (RPO)
RenditionDigital offers cost-effective candidate sourcing services. Whether you’re a recruitment agency or an
in-house recruiting team, RenditionDigital can shorten the search and onboarding process by providing sourced and
pre-screened candidate lists. In many cases we are able to produce lists of qualified candidates overnight.

Let your experienced recruiters focus on screening the perfect candidate while we take on the tedious and
time-consuming tasks of sourcing.




                                                                                        w w w. r e n d i t i o n d i g i t a l . c o m
Retail Store HelpDesk
                                                    RenditionDigital’s dedicated IT team services our client’s over
                                                    300 retail stores in the United States, Canada, the United
                                                    Kingdom, Ireland, and France. Our team functions as a call-in
                                                    center for Tier 1 type issues.

                                                    Once a call is received, our team remotely accesses the retail
                                                    store’s equipment exhibiting the issue, progresses with initial
                                                    troubleshooting and fault resolution. These issues are
                                                    tracked against an agreed Service Level with our client.




                                                    Lead Generation Services
                                                    RenditionDigital’s team of seasoned Lead Generation
                                                    Specialists functions to qualify interested customers for our
                                                    client’s services by doing call-outs. If these customers fit the
                                                    screening criteria set by our client, the call is then routed to a
                                                    Sales Personnel to consummate the sale. All of the call
                                                    activities are taken note of in our client’s CRM application.




                                                    Data Encoding
                                                    RenditionDigital provides our client with teams to handle their
                                                    data encoding needs. This service allows our clients to focus
                                                    on the more mission critical parts of their operations.

                                                    Our dedicated teams work on remotely inputting our client’s
                                                    data onto their online system, which could range from
                                                    medical procedures and diagnosis, to sales transactions.

                                                    As accuracy is of the utmost importance for these types of
                                                    operations, our teams follow strict quality guidelines agreed
                                                    with our clients.




                            European Headquarters           North American Headquarters               Asian Headquarters
                            4 Adelaide Street               825 Van Ness Ave., Suite 304              15 floor Multinational Bancorporation Center
                                                            San Francisco CA 94109                    6805 Ayala Avenue
                            Dun Laoghaire
                                                            T: (650) 834-1331                         Makati City 1226, Phillipines
                            Co. Dublin, Ireland                                                       T: +63.2. 576.2975
                            T: +353 1 280 8732                                                        F: +63.2.576.2975 loc 105
                            F: +353 1 684 0030


RENDITIONDIGITAL
I N T E R N A T I O N A L

                                                                                           w w w. r e n d i t i o n d i g i t a l . c o m

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RDI BPO Fact Sheet

  • 1. Business Process Outsourcing (BPO) Services Reduced Cost + Increased Service Quality! RenditionDigital is at the forefront of outsourced back-office processes services. If you're looking to reduce costs and increase the efficiencies of your back-office processes, without sacrificing quality, RenditionDigital has the knowledge and expertise to lead and deliver. Our expertise in the Outsourcing Industry stems from our own Management Team’s experience in setting-up and operating one of the pioneer BPO companies in the Philippines. This allows us to efficiently screen for qualified candidates, conduct initial training, and build up a new BPO project in the soonest possible time! RenditionDigital also takes advantage with the abundance of tech savvy, English speaking, college graduate manpower in the Philippines, in order to stay true to the aims of BPO services - reduce our clients operating cost while increasing service quality! Our BPO Services projects include: Recruitment Process Outsourcing (RPO) RenditionDigital offers cost-effective candidate sourcing services. Whether you’re a recruitment agency or an in-house recruiting team, RenditionDigital can shorten the search and onboarding process by providing sourced and pre-screened candidate lists. In many cases we are able to produce lists of qualified candidates overnight. Let your experienced recruiters focus on screening the perfect candidate while we take on the tedious and time-consuming tasks of sourcing. w w w. r e n d i t i o n d i g i t a l . c o m
  • 2. Retail Store HelpDesk RenditionDigital’s dedicated IT team services our client’s over 300 retail stores in the United States, Canada, the United Kingdom, Ireland, and France. Our team functions as a call-in center for Tier 1 type issues. Once a call is received, our team remotely accesses the retail store’s equipment exhibiting the issue, progresses with initial troubleshooting and fault resolution. These issues are tracked against an agreed Service Level with our client. Lead Generation Services RenditionDigital’s team of seasoned Lead Generation Specialists functions to qualify interested customers for our client’s services by doing call-outs. If these customers fit the screening criteria set by our client, the call is then routed to a Sales Personnel to consummate the sale. All of the call activities are taken note of in our client’s CRM application. Data Encoding RenditionDigital provides our client with teams to handle their data encoding needs. This service allows our clients to focus on the more mission critical parts of their operations. Our dedicated teams work on remotely inputting our client’s data onto their online system, which could range from medical procedures and diagnosis, to sales transactions. As accuracy is of the utmost importance for these types of operations, our teams follow strict quality guidelines agreed with our clients. European Headquarters North American Headquarters Asian Headquarters 4 Adelaide Street 825 Van Ness Ave., Suite 304 15 floor Multinational Bancorporation Center San Francisco CA 94109 6805 Ayala Avenue Dun Laoghaire T: (650) 834-1331 Makati City 1226, Phillipines Co. Dublin, Ireland T: +63.2. 576.2975 T: +353 1 280 8732 F: +63.2.576.2975 loc 105 F: +353 1 684 0030 RENDITIONDIGITAL I N T E R N A T I O N A L w w w. r e n d i t i o n d i g i t a l . c o m