Personal Information
Organization / Workplace
Greater Minneapolis-St. Paul Area, MN United States
Occupation
Leading User Experience and Service Design
Industry
Technology / Software / Internet
About
Designing For The Customer
I lead the development of user experience and service design innovation across platforms.
For the past twenty years I've built digital agencies and client organizations focused on data-driven digital strategy and services. I’m a hands-on manager who can get traction and deliver measurable, positive results. I've held P&L responsibility in a broad range of business units and agencies, including two start-ups.
I write and speak on brand management, user experience design, service design, brand narrative, analytics, social media, and digital influence in this era of the Social Internet. And I blog for Social Media Today,
Specialties: Strategic Planning • Ser...
Tags
social media
strategic planning
marketing
agile
agile marketing
narrative
branding
brand
mobile marketing
mobile strategy
digital strategy
mobile web
mobile
solomo
lean
product
new product development
lead generation
search
planning
agile innovation
innovation
marketing strategy
lean planning
See more
Presentations
(7)Likes
(1)Lean startup workshop: practical ways to turn your idea into a successful product -- Internet Week Europe 2011
Made by Many
•
12 years ago
Personal Information
Organization / Workplace
Greater Minneapolis-St. Paul Area, MN United States
Occupation
Leading User Experience and Service Design
Industry
Technology / Software / Internet
About
Designing For The Customer
I lead the development of user experience and service design innovation across platforms.
For the past twenty years I've built digital agencies and client organizations focused on data-driven digital strategy and services. I’m a hands-on manager who can get traction and deliver measurable, positive results. I've held P&L responsibility in a broad range of business units and agencies, including two start-ups.
I write and speak on brand management, user experience design, service design, brand narrative, analytics, social media, and digital influence in this era of the Social Internet. And I blog for Social Media Today,
Specialties: Strategic Planning • Ser...
Tags
social media
strategic planning
marketing
agile
agile marketing
narrative
branding
brand
mobile marketing
mobile strategy
digital strategy
mobile web
mobile
solomo
lean
product
new product development
lead generation
search
planning
agile innovation
innovation
marketing strategy
lean planning
See more