1. Retarus
The Reality of a Fax Server
Managed Fax Services for the Enterprise
Retarus is a global provider of highly professional
Messaging Services, Retarus develops market-leading
products and solutions for global electronic business
communications and business process optimization.
messaging services since 1992

2. Retarus
What can go wrong with a Fax Server?
Most people do not think about what can go wrong
with a fax server until it stops working!
Do you have a disaster recovery (DR) plan?
Do you know how your mission critical faxes
will be delivered if your fax server fails?
Do you know which departments have mission
critical fax requirements?
Will cash flow or manufacturing be impacted
by the fax server failure?
messaging services since 1992

3. Retarus
What can go wrong with a Fax Server?
Here are some likely risks to consider when
evaluating what can go wrong with your fax
sever:
Part Failure - If it was a hard drive or power
supply, those can often be remedied with ease.
Even if the server itself fails, you can usually
install a new server within 24 hours.
messaging services since 1992

4. Retarus
What can go wrong with a Fax Server?
Telecommunications Failure - If you
experience a telecommunications issue, you
essentially need a separate server,
geographically located, to support your
telecommunications provider’s switching
capability. This will, of course increase your
overall operational costs since you will need at
least two fax servers capable of handling 100%
of your traffic.
messaging services since 1992

5. Retarus
What can go wrong with a Fax Server?
Installing a New Board - Because boards and
drivers change, you may have to update the fax
server software. If you are required to do this,
it may render the fax server software
incompatible with the Application Programing
Interface (API) that your ERP system uses to
communicate.
messaging services since 1992

6. Retarus
What can go wrong with a Fax Server?
Total Fax Board Failure - If the fax board fails
you may find yourself in a very difficult
situation. Fax board compatibility may not be
the same from one generation of cards to the
next; simply inserting a new fax card into an
old server probably will not work. So even if
you can get a new board the next day, you still
need to install and test it.
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Would you like a free consultation? Contact retarus at info@retarus.com
or on the web at www.retarus.com
messaging services since 1992

7. Our values
The core of our business
Customer focus Quality
People drive business. From As experts we know what a
experienced Sales and Support difference consistent quality
teams to project-driven makes. We focus on how our
customization of services - our service drives your business. We
clients remain the focus of our set the global standard for
daily work. You benefit from a messaging services. You benefit
true Partnership. from increased Efficiency.
Innovation Transparency
Developing leading-edge Providing services also means
technology and expanding our providing proof of service - from
portfolio means listening closely, intelligent reporting to coherent
understanding trends and billing, from service provision to
serving our customers’ needs documentation. From Reports,
and strategies. You benefit from portals ,SAP status updates, you
new Technologies. benefit from absolute Control.
messaging services since 1992