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Operational Guidelines
Q1, 2014

Ramesh Kumar, CEO
Time Accounts

• Working days Monday-Saturday
• Start of the day no later than 10:00 AM
• Productive work hours - 8 hours,
excluding the lunch break, tea break,
personal phone break or whatsoever
break you might want to take
Leave
• Leave entitlement:

– 12 Privilege Leaves
– 10 Declared holidays
– 2 Consecutive Sick Leaves

• Privileged leave has to be approved at least a
week prior
• Sick Leave has to be intimated on or before start
of the day
• Sick Leave, extended beyond 2 days need to be
supported by medical certificate
Mail & Availability
• Use RetailOn official email ids for any communication
• One day One hour email turnaround
• Any mail has to be acknowledged within one hour and
responded within 1 business day
• Any blocker in achieving the above, call +919739721850
• Any communication should be simple, clear and supported
with facts

• Be available on Skype during work hours
• Any leave has to be communicated to all stakeholders
Work Ethics
• Provide realistic and justifiable deadline to any
allocated work package
• Drive allocated work package with sense of
ownership
• Deliver allocated work package with sense of
responsibility
• Decide work priority with proactive sense of
judgment
• Call out any blockers as soon as identified
Review & Growth
• No formal review
• Your work will decide your feedback and so
your growth
• No of years do not matter, if you prove
yourself fit for a role, take it away
0 Tolerance
•
•
•
•

Non Delivery
Non Cooperation
Non Performance
Non Compliance
Remember !!

CASUAL, can be your Attire
but not your ATTITUDE
THANK YOU !!
Contact RetailOn:
Skype

USA
India
Email:
web:

Ramesh.RetailOn

+13232847232
+91 9739721850
ramesh@retailon.net
www.RetailOn.net
@RetailOn_
/company/retailon
/RetailOnMagento

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Retailon operational guidelines q214

  • 2. Time Accounts • Working days Monday-Saturday • Start of the day no later than 10:00 AM • Productive work hours - 8 hours, excluding the lunch break, tea break, personal phone break or whatsoever break you might want to take
  • 3. Leave • Leave entitlement: – 12 Privilege Leaves – 10 Declared holidays – 2 Consecutive Sick Leaves • Privileged leave has to be approved at least a week prior • Sick Leave has to be intimated on or before start of the day • Sick Leave, extended beyond 2 days need to be supported by medical certificate
  • 4. Mail & Availability • Use RetailOn official email ids for any communication • One day One hour email turnaround • Any mail has to be acknowledged within one hour and responded within 1 business day • Any blocker in achieving the above, call +919739721850 • Any communication should be simple, clear and supported with facts • Be available on Skype during work hours • Any leave has to be communicated to all stakeholders
  • 5. Work Ethics • Provide realistic and justifiable deadline to any allocated work package • Drive allocated work package with sense of ownership • Deliver allocated work package with sense of responsibility • Decide work priority with proactive sense of judgment • Call out any blockers as soon as identified
  • 6. Review & Growth • No formal review • Your work will decide your feedback and so your growth • No of years do not matter, if you prove yourself fit for a role, take it away
  • 7. 0 Tolerance • • • • Non Delivery Non Cooperation Non Performance Non Compliance
  • 8. Remember !! CASUAL, can be your Attire but not your ATTITUDE
  • 9. THANK YOU !! Contact RetailOn: Skype USA India Email: web: Ramesh.RetailOn +13232847232 +91 9739721850 ramesh@retailon.net www.RetailOn.net @RetailOn_ /company/retailon /RetailOnMagento