6. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
The Name of the Rose, J, Annaud
Scale model of the library
10. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Old pendulum clock, emiemihuimei
http://www.flickr.com/photos/emiemihuimei/4003025515/
11. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Teaching Maths, Moving Mountains Trust
http://www.flickr.com/photos/movingmountainstrust/5050542720/
12. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Salone del Libro Usato, br1dotcom
http://www.flickr.com/photos/br1dotcom/4166129123/in/photostream/
13. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Obi Wan Kenobi and Luke SkyWalker, Star Wars (G. Lucas)
http://linkrandom.blogspot.com/
14. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
UNIVAC, Lawrence Livermore National Laboratory
https://lasers.llnl.gov/multimedia/photo_gallery/images/in_the_beginning/large/nif-1109-17867.jpg
15. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Computer room, County of Santa Barbara
http://www.countyofsb.org/uploadedImages/eu/ComputerRoom.jpg
16. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Focault's pendulum, lets.book
http://www.flickr.com/photos/letsbook/6781581205/
17. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Wikimedia
http://upload.wikimedia.org/wikipedia/commons/b/be/July_4_crowd_at_Vienna_Metro_station.jpg
21. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Cyberspace is not a place you go to
but rather a layer tightly integrated
into the world around us
– Institute For The Future
22. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Mobiles, frogfoto
http://www.flickr.com/photos/frogfoto/6792036796/
23. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Tablet use 2, ebayink
http://www.flickr.com/photos/ebayink/6816581064/
24. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Sheffield, toph3r
http://www.flickr.com/photos/ahxcjb/3552828240/
25. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
what if I ask you to write
or send a message?
28. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Badge at the IA Summit 2011, Eric Reiss
29. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Smoke signals, F. Remington (partial)
30. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Ouijia board, scriptingnews
http://www.flickr.com/photos/scriptingnews/3418293087/
31. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
same task but many
different interfaces
35. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
what if someone is
looking for a book?
36. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Circulation desk
http://libraryservicedesks.files.wordpress.com/
37. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Search interface, University of Borås
http://www.hb.se
41. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Libraries are creepy, P, Lowry
http://www.flickr.com/photos/paul_lowry/2266388742/
43. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Reading a book, E. Yourdon
http://www.flickr.com/photos/yourdon/3404987413/
44. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
activities and artifacts
merge into complex
experiences
45. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
Silos, G. White
http://www.flickr.com/photos/zoomzoom/304135268/
49. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
in cross-channel experiences
users constantly move between
channels and will not stay in
any single one of them from
start to finish
52. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
1
information architectures
become ecosystems
53. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
no artifact stands isolated
all artifacts are connected in one
single user experience
60. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
participants in these ecosystems
actively produce and re-mediate
content and meaning
63. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
ecologies are perpetually unfinished,
always changing, always open
to further refinement and manipulation
66. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
the boundaries separating
media, channels and genres get thinner
69. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
intermediaries push for spontaneity,
ephemeral structures of meaning
and constant change
72. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
focus shifts from how to design
single items to how to design
experiences spanning multiple steps
74. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
7
experiences become
cross-channel experiences
75. ANDREA @RESMINI
BETWEEN PHYSICAL AND DIGITAL – UNDERSTANDING CROSS-CHANNEL USER EXPERIENCES
experiences bridge multiple
connected media, devices and environments
into seamless ubiquitous ecologies