Diversity & inclusion HHS Presentation


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  • Diversity & inclusion HHS Presentation

    1. 1. DIVERSITY & INCLUSION:HEALTHCARE ORIENTATIONReggie ClarkHarris Health SystemMay 14, 2013
    2. 2. Elements ofDiversity
    3. 3. Objectives• Increase understanding, awareness and appreciationof diversity, inclusion and cultural competence• Gain insights and understand ways we can foster amore cohesive workforce• Gain knowledge of health care’s commitment todiversity and inclusion
    4. 4. HHS Vision Statement
    5. 5. Diversity-Who Me? Am I Unique?Group Activity:I am a __________________,__________________,__________________, and__________________.Are there similarities?Are there differences?
    6. 6. Diversity & Inclusion DefinedDiversity is Similarities, differences and opportunities inherent in theindividual and organizational characteristics that shape ourworkplace It is about how we value and appreciate those that are unlikeourselvesInclusion is Respecting and valuing our diversity and uniqueness Collaboration; learning from differences Flexibility and fairness Involving and valuing people
    7. 7. There are 3 primary categories of diversity:BiologicalRace Color Sexual Orientation AgeEthnicity Gender Ability (Physical and Mental)Cultural (personal)Religious beliefs Nationality Marital statusHobbies Military Experience LanguageParental status IncomeWorkplaceRoles/responsibilities Organizational level Job titleFunction Union/Non-union
    8. 8. The art ofmedicine ispracticed in aglobalenvironment338
    9. 9. Culturally Competent Care….Culturally Competent CaregiversThe ability to respond effectively and appropriately to differentcultural/generational contexts in the workplace.• Seek first to understandothers’ point of views; thento be understood• Don’t stereotype• Don’t judge others by yourown cultural standards• Don’t assume your culture’sway is the only way• Don’t talk down to anyone-communicate effectively• Acknowledge & acceptdifferences• Respect others’ opinions• Be open to learning aboutother and ideas• Give others the benefit ofthe doubt in dispute
    10. 10. The Benefit of Workforce Diversity,Inclusion and Cultural Competence• Improves understanding of those you workfor, with, and around• Creates an environment that allows everyoneto reach their full potential• Strengthens our relationship with thecommunity• Provides multiple perspectives on problemsolving• Better performance outcomes• Increases employee & physician engagement• Improves the patient experience
    11. 11. Reflection or “EQ” Statements I can recognize my own biases and assumptions aboutothers.• I am comfortable with different cultures. I am familiar with the different kinds of diversity and canspeak comfortably about them with others. I recognize there is more than one way to lead or besuccessful
    12. 12. What can YOU do?• Be open aboutdifferences• Don’t make assumptions• Encourage questions• Establish/maintainfriendships with peopledifferent from you• Don’t ask someone to bea spokesperson forhis/her group.• Don’t tell ethnic orsexual jokes• Be honest about yourfeelings• Remember that mistakeshappen
    13. 13. Food for Thought:Do you encourage others to bring their “full self”to work? My ideas My opinions My personality My background My uniqueness
    14. 14. Celebrate Diversity!!!• Take pride in your own uniqueness• Welcome others as individuals with special qualities• Enjoy your similarities and differences…
    15. 15. Questions
    16. 16. Thank you!
    17. 17. New Work
    18. 18. NewEnvironment
    19. 19. NewColleagues
    20. 20. Welcome
    21. 21. • Familiarize yourself withyour new assignment1• Explore your newenvironment2• Meet your newcolleagues3Today’s Overview
    22. 22. Learning Objectives• Technology• Procedure• Policies• Benefits
    23. 23. NEW WORK
    24. 24. New WorkThe technology learning curveNewEmployee1 yr 2 yr 3 yr
    25. 25. Who’s WhoLead Contact informationJim Jim@company.comDee Dee@gcompany.comMavis Mavis@company.comDoug Doug@company.com
    26. 26. Time SpentProjectsWorkedOnGet FamiliarAchieveMasteryWorking Toward MasteryGetExperienced
    27. 27. Doing Your Best Work• Working from home• Working offsite• Technologyrequirements
    28. 28. Case Study• Jeremy– His first day– Mistakes made– Successes achieved– The moral of the story
    29. 29. Discussion• What we can learnfrom Jeremy• Best practices• Take-aways
    30. 30. Summary• Define your challenges– Technological as well as personal• Set realistic expectation– Mastery is not achieved overnight• Keep your eye on the goal– Mentorship programs
    31. 31. Resources• <Intranet site text here><hyperlink here>• <Additional reading material text here><hyperlink here>• This slide deck and related resources:<hyperlink here>
    32. 32. QUESTIONS?
    33. 33. APPENDIX