6 Steps
to Better
Warranties
and Contracts
for Increased
Customer Value
PTC Service Lifecycle Management
Think bigger. Manage strategically.
Outperform competitively.
1
Grab the gain and ditch the pain.
How? By breaking down the silos.
2
6 Steps to Better Warranties and Contracts for
Increased Customer Value
Benchmark to measure warranty and
contract managem...
6 Steps to Better Warranties and Contracts for
Increased Customer Value
Map out the warranty and contract
management lifec...
6 Steps to Better Warranties and Contracts for
Increased Customer Value
Align warranty and contract processes with the
as-...
Bring it all together. Close the loop on
warranty and contract management.
6
See why a product-
centric warranty and
contract management
approach is key to the
latest and best product
knowledge
View ...
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6 Steps to Better Warranties and Contracts for Increased Customer Value

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Having the latest and best product knowledge helps OEMs improve service and product quality and optimize customer value. But how do manufacturers get this vital product information? A product-centric approach to warranty and contract management can be key.

Published in: Business, Technology
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6 Steps to Better Warranties and Contracts for Increased Customer Value

  1. 1. 6 Steps to Better Warranties and Contracts for Increased Customer Value PTC Service Lifecycle Management
  2. 2. Think bigger. Manage strategically. Outperform competitively. 1
  3. 3. Grab the gain and ditch the pain. How? By breaking down the silos. 2
  4. 4. 6 Steps to Better Warranties and Contracts for Increased Customer Value Benchmark to measure warranty and contract management performance. 3
  5. 5. 6 Steps to Better Warranties and Contracts for Increased Customer Value Map out the warranty and contract management lifecycle. At center: the product. 4
  6. 6. 6 Steps to Better Warranties and Contracts for Increased Customer Value Align warranty and contract processes with the as-maintained BOM. 5
  7. 7. Bring it all together. Close the loop on warranty and contract management. 6
  8. 8. See why a product- centric warranty and contract management approach is key to the latest and best product knowledge View the Whitepaper

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