58. Affordance Inconsistencies: Hyperlink Clicks link… Jump to anchor elsewhere on page Clicks link… Opens content in new browser window Affordance Inconsistencies: Hyperlink User action… System response…
59. Affordance Inconsistencies: Hyperlink Clicks link… Closes a popup layer Clicks link… Adds assistance frame to window User action… System response… Affordance Inconsistencies: Hyperlink
62. Task Inconsistencies: Filtering Data 1. Submit a form 2. Click tabs 3. Click criteria links 4. Click “toggle” link Task Inconsistencies: Filtering Data
63. 5 x Enable/Disable Form Section Inconsistencies Task Inconsistencies: Enable/Disable Section of a Form 1. Checkbox 2. Tabs 3. Dropdown menu 4. Radio buttons
75. What about interaction inconsistencies without obvious solutions? Example: Customize page layout
76. 6. Paired ordered lists w/buttons Task Inconsistencies: Customize page layout 3. Schematic picture with buttons 5. Hyperlinks 2. Dropdown menu 4. Form in floating dialog 1. Form on its own page
78. Site-specific values: restaurant Basic requirements: - Clean dishes & utensils - Courteous staff - Accurate check tabulation - No cockroaches Site-Specific Value: Marrying food and wine felicitously So must have: Comprehensive wine list Site-Specific Value: Joy in boundless variety So must have: Extensive menu Site-Specific Value: Convenience So must have: Speedy customer throughput
Welcome to our talk. Today we’re going to discuss how to evaluate the feel of a user interface using an interaction audit . (If this isn’t what you came for, now is your chance to find a different session.)