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Leadership, Strategic IQ, and Organizational Health




   Leadership, Strategic IQ, and
Organizational Health: How Portfolio
  Management Ties It All Together




                                            Tim Washington
                                            Boeing PM Conference
                                            October 3rd, 2012
Leadership, Strategic IQ, and Organizational Health



                  Agenda

  •   PPM Overview
  •   Strategic Leadership
  •   Strategic IQ
  •   Organizational Health
  •   How PPM Ties It All Together
Leadership, Strategic IQ, and Organizational Health




                             Leadership




          Strategic             PPM             Organizational
             IQ                                    Health




Portfolio Management is a critical piece for bridging strategic leadership,
                strategic IQ, and organizational health
Leadership, Strategic IQ, and Organizational Health




             What is
“Project Portfolio Management”?
Leadership, Strategic IQ, and Organizational Health

Project portfolio management is a combination of various
management disciplines:

              Business management


              General management


              Project and program management



                       %Management Disciplines
Leadership, Strategic IQ, and Organizational Health



Project portfolio management (PPM) is a

management discipline that drives

strategic execution and maximizes
organizational value through the
selection, optimization, and oversight of
project investments which align to business
goals and strategies.



    Paradigm Shift #1: Projects are an important vehicle for executing strategy
                                       PMI Quote
Leadership, Strategic IQ, and Organizational Health


“Portfolio management is the strategy-based, prioritized set

of all projects and programs in an organization reconciled

to the resources available to accomplish them.”




       Paradigm Shift #2: The single project view to a total portfolio view.
                                     Stanford Quote
Leadership, Strategic IQ, and Organizational Health



“Managing [the] composite groups of projects

with the same rigor, balance, executive
leadership, and decision-making involvement

as the company’s financial
portfolio. Portfolio Management is an
ongoing process that includes decision-
making, prioritization, review, realignment,
and reprioritization.”




                  Paradigm Shift #3: Projects are investments!
                                Financial Portfolio Quote
Leadership, Strategic IQ, and Organizational Health


The Purpose of Portfolio Management

    • Execute Strategy

    • Deliver Maximum Value

    • Enhance Decision Making

    • Manage Organizational Change
Leadership, Strategic IQ, and Organizational Health

    Portfolio Management Benefits:

• Higher return on project investments
• Lower organizational risk
• Greater confidence of meeting customer
  commitments
• Balanced project portfolio workload
• Healthier organizations
• Increased project throughput

                        PPM Goals
Leadership, Strategic IQ, and Organizational Health
   At the highest level, Project Portfolio Management has four basic components:

                                       Select the Right
                                           Projects
                                   Selected projects must align
                                  with the business strategy and
                                  meet other important criteria


          Improve                                                          Optimize
       Portfolio Value                                                   Portfolio Value
                                         The Goal:
  Ensure value is delivered by      Maximize Value to the             All the steps necessary to
 comparing expected benefits            Organization               construct an optimal portfolio
with actual benefits; drive PPM                                     given current limitations and
           maturity                                                           constraints

                                           Protect
                                        Portfolio Value

                                     Project benefits must be
                                   protected in order to deliver
                                    maximum portfolio value
Leadership, Strategic IQ, and Organizational Health

A good governance structure is central to making PPM work.

                     PORTFOLIO GOVERNANCE
                         (Strategic Planning)


                          Select the Right
                              Projects


                     “Portfolio management
      Improve        without governance is an     Optimize
   Portfolio Value       empty concept.”        Portfolio Value




                              Protect
                           Portfolio Value
Leadership, Strategic IQ, and Organizational Health


Strategic leadership Includes:


1) Business acumen

2) Active engagement

3) Proactive view

4) Balancing long-term and short-term needs

5) Communicating a consistent message
Leadership, Strategic IQ, and Organizational Health




“The only way for teams
to build real trust is for
team members to come
clean about who they
are, warts and all”




                              Trust
Leadership, Strategic IQ, and Organizational Health



            “When there is trust,
            conflict becomes nothing
            but the pursuit of the
            truth, an attempt to find
            the best possible answer”




                    Conflict


                     Trust
Leadership, Strategic IQ, and Organizational Health
                                “When leadership teams wait
                                for consensus before taking
                                action, they usually end up with
                                decisions that are made too late
                                and are mildly disagreeable to
                                everyone. This is a recipe for
                                mediocrity and frustration”



                Commitment


                    Conflict


                     Trust
Leadership, Strategic IQ, and Organizational Health
“To hold someone
accountable is to care
about them enough to
risk having them blame
you for pointing out their
deficiencies”              Accountability


                          Commitment


                             Conflict


                              Trust
Leadership, Strategic IQ, and Organizational Health


                     Results


    “No matter how good a leadership team
                    Accountability
    feels about itself, and how noble its
    mission might be, if the organization it
    leads rarely achieves its goals, then, by
                   Commitment
    definition, it’s simply not a good team”

                    Conflict


                      Trust
Leadership, Strategic IQ, and Organizational Health




“I’m convinced that if the rate of change
inside the institution is less than the rate of
change outside, the end is in sight. The only
question is the timing of the end.”
                       --Jack Welch, former chairman of GE
Leadership, Strategic IQ, and Organizational Health


                         •   Shape environment to own advantage
                         •   Organizational agility-capacity to change
     High IQ: Expert     •   Distributed strategic Intelligence
                         •   Mind-set of change



                         • Debating when to change
     Moderate IQ:        • Keep pace and react to external change
     Competent           • Clear options, criteria, and processes




                         • Don’t realize the need to change
     Low IQ: Ignorant    • Strategically blind
                         • Incompetent (“let’s pretend”)



                                                               Video
Leadership, Strategic IQ, and Organizational Health

              Two Requirements for Success


      SMART                          HEALTHY
• Good Strategy                • Open Communication

• Creative Marketing           • Clear Direction

• Efficient Technology         • High Morale

• Quality Operations           • Lots of Energy

                               • Solidly Engaged
Leadership, Strategic IQ, and Organizational Health

      We Need Clarity (aka alignment)

                     1) Why do we exist?

                     2) How do we behave?

                     3) What do we do?

                     4) How will we succeed?

                     5) What is most important for us, right now?

                     6) Who must do what?




These questions must be answered together, not in isolation
Leadership, Strategic IQ, and Organizational Health

 Leadership Needs to Over-communication Clarity

Problem: leaders confuse the mere transfer of information to
an audience with the audience’s ability to understand,
internalize, and embrace the message that is being
communicated.




     Great leaders see themselves as “Chief Reminding Officers”
Leadership, Strategic IQ, and Organizational Health

Leadership Needs to Over-communication Clarity

The point of leadership is to mobilize people around
what is most important

Most organizations are unhealthy precisely because they
aren’t doing the basic things, which require discipline,
persistence, and follow-through more than sophistication
or intelligence.

Employees hunger for consistent, authentic, and relevant
communication
Leadership, Strategic IQ, and Organizational Health

        How PPM Ties It All Together
Leadership, Strategic IQ, and Organizational Health

               How PPM Ties It All Together

 Cohesive Leadership                 Drives accountability and
(≈ Strong Governance)                 better decision making


                                       better strategies and
 Higher Strategic IQ
                                       better strategic plans

                                     Greater alignment to
Organizational health                strategic goals which drives
                                     greater project execution.
Leadership, Strategic IQ, and Organizational Health

                  Some Closing Thoughts




                  BUILD UP…


  Level 5  First Who,   Confront the Hedgehog   Culture of Technology
Leadership Then What    Brutal Facts Concept    Discipline Accelerators

DISCIPLINED PEOPLE      DISCIPLINED THOUGHT     DISCIPLINED ACTION




                              GOOD TO
                              GREAT
Leadership, Strategic IQ, and Organizational Health



   For more information
Leadership, Strategic IQ, and Organizational Health


         Contact Information

  Name: Tim Washington
  Email: twashin@costco.com
  Web: www.ppmexecution.com

       @ppmexecution

       http://www.linkedin.com/in/timawashington

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How Project Portfolio Management Ties Leadership, Strategic IQ, and Organizational Health Together

  • 1. Leadership, Strategic IQ, and Organizational Health Leadership, Strategic IQ, and Organizational Health: How Portfolio Management Ties It All Together Tim Washington Boeing PM Conference October 3rd, 2012
  • 2. Leadership, Strategic IQ, and Organizational Health Agenda • PPM Overview • Strategic Leadership • Strategic IQ • Organizational Health • How PPM Ties It All Together
  • 3. Leadership, Strategic IQ, and Organizational Health Leadership Strategic PPM Organizational IQ Health Portfolio Management is a critical piece for bridging strategic leadership, strategic IQ, and organizational health
  • 4. Leadership, Strategic IQ, and Organizational Health What is “Project Portfolio Management”?
  • 5. Leadership, Strategic IQ, and Organizational Health Project portfolio management is a combination of various management disciplines: Business management General management Project and program management %Management Disciplines
  • 6. Leadership, Strategic IQ, and Organizational Health Project portfolio management (PPM) is a management discipline that drives strategic execution and maximizes organizational value through the selection, optimization, and oversight of project investments which align to business goals and strategies. Paradigm Shift #1: Projects are an important vehicle for executing strategy PMI Quote
  • 7. Leadership, Strategic IQ, and Organizational Health “Portfolio management is the strategy-based, prioritized set of all projects and programs in an organization reconciled to the resources available to accomplish them.” Paradigm Shift #2: The single project view to a total portfolio view. Stanford Quote
  • 8. Leadership, Strategic IQ, and Organizational Health “Managing [the] composite groups of projects with the same rigor, balance, executive leadership, and decision-making involvement as the company’s financial portfolio. Portfolio Management is an ongoing process that includes decision- making, prioritization, review, realignment, and reprioritization.” Paradigm Shift #3: Projects are investments! Financial Portfolio Quote
  • 9. Leadership, Strategic IQ, and Organizational Health The Purpose of Portfolio Management • Execute Strategy • Deliver Maximum Value • Enhance Decision Making • Manage Organizational Change
  • 10. Leadership, Strategic IQ, and Organizational Health Portfolio Management Benefits: • Higher return on project investments • Lower organizational risk • Greater confidence of meeting customer commitments • Balanced project portfolio workload • Healthier organizations • Increased project throughput PPM Goals
  • 11. Leadership, Strategic IQ, and Organizational Health At the highest level, Project Portfolio Management has four basic components: Select the Right Projects Selected projects must align with the business strategy and meet other important criteria Improve Optimize Portfolio Value Portfolio Value The Goal: Ensure value is delivered by Maximize Value to the All the steps necessary to comparing expected benefits Organization construct an optimal portfolio with actual benefits; drive PPM given current limitations and maturity constraints Protect Portfolio Value Project benefits must be protected in order to deliver maximum portfolio value
  • 12. Leadership, Strategic IQ, and Organizational Health A good governance structure is central to making PPM work. PORTFOLIO GOVERNANCE (Strategic Planning) Select the Right Projects “Portfolio management Improve without governance is an Optimize Portfolio Value empty concept.” Portfolio Value Protect Portfolio Value
  • 13. Leadership, Strategic IQ, and Organizational Health Strategic leadership Includes: 1) Business acumen 2) Active engagement 3) Proactive view 4) Balancing long-term and short-term needs 5) Communicating a consistent message
  • 14. Leadership, Strategic IQ, and Organizational Health “The only way for teams to build real trust is for team members to come clean about who they are, warts and all” Trust
  • 15. Leadership, Strategic IQ, and Organizational Health “When there is trust, conflict becomes nothing but the pursuit of the truth, an attempt to find the best possible answer” Conflict Trust
  • 16. Leadership, Strategic IQ, and Organizational Health “When leadership teams wait for consensus before taking action, they usually end up with decisions that are made too late and are mildly disagreeable to everyone. This is a recipe for mediocrity and frustration” Commitment Conflict Trust
  • 17. Leadership, Strategic IQ, and Organizational Health “To hold someone accountable is to care about them enough to risk having them blame you for pointing out their deficiencies” Accountability Commitment Conflict Trust
  • 18. Leadership, Strategic IQ, and Organizational Health Results “No matter how good a leadership team Accountability feels about itself, and how noble its mission might be, if the organization it leads rarely achieves its goals, then, by Commitment definition, it’s simply not a good team” Conflict Trust
  • 19. Leadership, Strategic IQ, and Organizational Health “I’m convinced that if the rate of change inside the institution is less than the rate of change outside, the end is in sight. The only question is the timing of the end.” --Jack Welch, former chairman of GE
  • 20. Leadership, Strategic IQ, and Organizational Health • Shape environment to own advantage • Organizational agility-capacity to change High IQ: Expert • Distributed strategic Intelligence • Mind-set of change • Debating when to change Moderate IQ: • Keep pace and react to external change Competent • Clear options, criteria, and processes • Don’t realize the need to change Low IQ: Ignorant • Strategically blind • Incompetent (“let’s pretend”) Video
  • 21. Leadership, Strategic IQ, and Organizational Health Two Requirements for Success SMART HEALTHY • Good Strategy • Open Communication • Creative Marketing • Clear Direction • Efficient Technology • High Morale • Quality Operations • Lots of Energy • Solidly Engaged
  • 22. Leadership, Strategic IQ, and Organizational Health We Need Clarity (aka alignment) 1) Why do we exist? 2) How do we behave? 3) What do we do? 4) How will we succeed? 5) What is most important for us, right now? 6) Who must do what? These questions must be answered together, not in isolation
  • 23. Leadership, Strategic IQ, and Organizational Health Leadership Needs to Over-communication Clarity Problem: leaders confuse the mere transfer of information to an audience with the audience’s ability to understand, internalize, and embrace the message that is being communicated. Great leaders see themselves as “Chief Reminding Officers”
  • 24. Leadership, Strategic IQ, and Organizational Health Leadership Needs to Over-communication Clarity The point of leadership is to mobilize people around what is most important Most organizations are unhealthy precisely because they aren’t doing the basic things, which require discipline, persistence, and follow-through more than sophistication or intelligence. Employees hunger for consistent, authentic, and relevant communication
  • 25. Leadership, Strategic IQ, and Organizational Health How PPM Ties It All Together
  • 26. Leadership, Strategic IQ, and Organizational Health How PPM Ties It All Together Cohesive Leadership Drives accountability and (≈ Strong Governance) better decision making better strategies and Higher Strategic IQ better strategic plans Greater alignment to Organizational health strategic goals which drives greater project execution.
  • 27. Leadership, Strategic IQ, and Organizational Health Some Closing Thoughts BUILD UP… Level 5 First Who, Confront the Hedgehog Culture of Technology Leadership Then What Brutal Facts Concept Discipline Accelerators DISCIPLINED PEOPLE DISCIPLINED THOUGHT DISCIPLINED ACTION GOOD TO GREAT
  • 28. Leadership, Strategic IQ, and Organizational Health For more information
  • 29. Leadership, Strategic IQ, and Organizational Health Contact Information Name: Tim Washington Email: twashin@costco.com Web: www.ppmexecution.com @ppmexecution http://www.linkedin.com/in/timawashington