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Legal Services Newsletter May
                             2012

            4C Explores the Legal Services Market




Legal Services Act 2007: Feeling the Change               Fixed Prices based on the size of the client and services
Since the introduction of the Legal Services Act,         provided. Other innovative offerings, including money
Procurement professionals have been waiting to see if     back guarantees in certain circumstances, seem to
the new measures would open up the legal services         indicate that these new suppliers will be able to
market. The aim of the legislation is to liberalise and   compete with the traditional players.
regulate the market and encourage more competition
whilst providing a new route for consumer complaints.     This could be good news for Procurement Managers
                                                          who will now be able to take a different dynamic into
The Act should encourage the emergence of new             consideration for their sourcing work. These new
firms with different cost structures and commercial       developments would certainly seem in keeping with
propositions, to challenge the more established           the new legal supply landscape depicted in Richard
companies. Whilst we may be some way from that            Susskind’s “The End of Lawyers?”.
scenario, the recent launch of Riverview Law indicates
that the measures are beginning to take effect.           A Look Back at Susskind’s Legal Bestseller
                                                          Widely acclaimed by academics and legal professionals
Riverview Law, the trading name of LawVest, is owned      alike, Richard Susskind’s bestseller explores the
by AdviserPlus Business Solutions, DLA Piper and a        potential impact of numerous recent developments on
number of individuals. The company is expected to be      the legal profession. Susskind was one of the first to
one of the first to take advantage of the Alternative     consider the possible ramifications of information
Business Structures permitted by the Legal Services       technology, communisation, outsourcing and external
Act.                                                      investment on the legal profession. “The End of
                                                          Lawyers?” envisages a bleak future for those who
The commercial offering from Riverview Law is very        refuse to embrace innovation but hints at a world of
different to that of traditional firms, and can offer     possibilities for practitioners willing to make changes.




   Release cash                    Reduce cost                Manage risk                      Improve ROI
   T: +44 (0)20 7605 1600                E: info@4cassociates.com           W: www.4cassociates.com
4C’s Breakfast Debate: "External Legal Services -
best bought by Procurement, or the In-House
Counsel?"
With legal expenditure coming under increasing
scrutiny, 4C assembled a group of procurement and
legal professionals to debate the pros and cons of
sourcing external legal services with procurement
involvement versus the in-house legal counsel
sourcing the services themselves.

Antony Ray, Senior Category Manager at 4C
Associates, argued that procurement was best placed
to secure legal services whereas Emmanuelle Recoules,
Legal Director at SITA, debated that in-house legal
teams were more effective acting on their own. The
session took place at The Paramount, Centre Point,       "Legal departments want to reduce cost and
London.                                                  there are two ways of doing this, head count
                                                         or legal fees, we want to focus on the latter."
Ray opened the debate by stating that traditionally,
legal services spend had been off limits to              Summing up the debate, Ray felt the key to effectively
procurement. However, with organisations becoming        sourcing legal services was for procurement and legal
increasingly concerned with expenditure,                 to work together.
procurement has begun to play an important role
within the legal services department. He stated that
                                                         Are Law Firms in the UK still Carrying Too Many
in-house counsel does not consider cost of services a
                                                         Fee Earners?
top priority and that procurement can help businesses
                                                         The Royal Bank of Scotland’s review of the legal
take this element into consideration.
                                                         profession has suggested that further redundancies
                                                         may be required for firms to restore their profits to
Ray felt that the key to effectively sourcing external
                                                         pre-2008 levels. The report suggests that a further 5%
legal services was for procurement and legal teams to
                                                         of fee earners may need to go, in addition to those
work in tandem. Procurement professionals have the
                                                         shed in 2009.
skillset to complement the insider knowledge of the
in-house legal team and can provide an objectivity
                                                         The study indicated that the market faced a range of
and analysis which is essential to optimising cost.
                                                         challenges including reduced demand and
                                                         unfavourable economic conditions. The ramifications
                                    “Procurement         of the Legal Services Act are also beginning to be felt
                                    can add robust       with new entrants to the legal market providing
                                    quality              competition to traditional firms.
                                    evaluation
                                                           4C Associates has the insight, technology and
                                    methodology,           experience to drive rapid profit improvement.
                                    negotiation            We offer specialist consulting, technology and
                                    skills and an          managed services to transform your costs. We
                                    outside view           apply industry and functional expertise to deliver
                                    which will             exceptional benefits.
                                    greatly assist
                                    in arriving at         Our team works with leading organisations across a
                                    an optimal             range of cost categories including Direct Materials,
                                                           Services, Marketing, IT, HR, Logistics, Supply
                                    deal or Legal          Chain, Property and FM. We apply deep practical
                                    Panel”                 knowledge, combined with process and change
                                                           skills, to deliver reduced costs and increased profits.
Recoules agreed that the legal profession was in
general fairly protectionist and that the measurement      To discuss how we can transform your costs please
process brought about by procurement could prove           contact us at:
useful. However, she felt that a lack of internal
knowledge on behalf of procurement professionals           Tel: 0207 605 1600
affected their ability to effectively source external      Web: www.4cassociates.com
legal services.                                            Email: Petra.urhofer@4cassociates.com




   Release cash                   Reduce cost                Manage risk                       Improve ROI
   T: +44 (0)20 7605 1600               E: info@4cassociates.com            W: www.4cassociates.com

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4C legal services newsletter

  • 1. Legal Services Newsletter May 2012 4C Explores the Legal Services Market Legal Services Act 2007: Feeling the Change Fixed Prices based on the size of the client and services Since the introduction of the Legal Services Act, provided. Other innovative offerings, including money Procurement professionals have been waiting to see if back guarantees in certain circumstances, seem to the new measures would open up the legal services indicate that these new suppliers will be able to market. The aim of the legislation is to liberalise and compete with the traditional players. regulate the market and encourage more competition whilst providing a new route for consumer complaints. This could be good news for Procurement Managers who will now be able to take a different dynamic into The Act should encourage the emergence of new consideration for their sourcing work. These new firms with different cost structures and commercial developments would certainly seem in keeping with propositions, to challenge the more established the new legal supply landscape depicted in Richard companies. Whilst we may be some way from that Susskind’s “The End of Lawyers?”. scenario, the recent launch of Riverview Law indicates that the measures are beginning to take effect. A Look Back at Susskind’s Legal Bestseller Widely acclaimed by academics and legal professionals Riverview Law, the trading name of LawVest, is owned alike, Richard Susskind’s bestseller explores the by AdviserPlus Business Solutions, DLA Piper and a potential impact of numerous recent developments on number of individuals. The company is expected to be the legal profession. Susskind was one of the first to one of the first to take advantage of the Alternative consider the possible ramifications of information Business Structures permitted by the Legal Services technology, communisation, outsourcing and external Act. investment on the legal profession. “The End of Lawyers?” envisages a bleak future for those who The commercial offering from Riverview Law is very refuse to embrace innovation but hints at a world of different to that of traditional firms, and can offer possibilities for practitioners willing to make changes. Release cash Reduce cost Manage risk Improve ROI T: +44 (0)20 7605 1600 E: info@4cassociates.com W: www.4cassociates.com
  • 2. 4C’s Breakfast Debate: "External Legal Services - best bought by Procurement, or the In-House Counsel?" With legal expenditure coming under increasing scrutiny, 4C assembled a group of procurement and legal professionals to debate the pros and cons of sourcing external legal services with procurement involvement versus the in-house legal counsel sourcing the services themselves. Antony Ray, Senior Category Manager at 4C Associates, argued that procurement was best placed to secure legal services whereas Emmanuelle Recoules, Legal Director at SITA, debated that in-house legal teams were more effective acting on their own. The session took place at The Paramount, Centre Point, "Legal departments want to reduce cost and London. there are two ways of doing this, head count or legal fees, we want to focus on the latter." Ray opened the debate by stating that traditionally, legal services spend had been off limits to Summing up the debate, Ray felt the key to effectively procurement. However, with organisations becoming sourcing legal services was for procurement and legal increasingly concerned with expenditure, to work together. procurement has begun to play an important role within the legal services department. He stated that Are Law Firms in the UK still Carrying Too Many in-house counsel does not consider cost of services a Fee Earners? top priority and that procurement can help businesses The Royal Bank of Scotland’s review of the legal take this element into consideration. profession has suggested that further redundancies may be required for firms to restore their profits to Ray felt that the key to effectively sourcing external pre-2008 levels. The report suggests that a further 5% legal services was for procurement and legal teams to of fee earners may need to go, in addition to those work in tandem. Procurement professionals have the shed in 2009. skillset to complement the insider knowledge of the in-house legal team and can provide an objectivity The study indicated that the market faced a range of and analysis which is essential to optimising cost. challenges including reduced demand and unfavourable economic conditions. The ramifications “Procurement of the Legal Services Act are also beginning to be felt can add robust with new entrants to the legal market providing quality competition to traditional firms. evaluation 4C Associates has the insight, technology and methodology, experience to drive rapid profit improvement. negotiation We offer specialist consulting, technology and skills and an managed services to transform your costs. We outside view apply industry and functional expertise to deliver which will exceptional benefits. greatly assist in arriving at Our team works with leading organisations across a an optimal range of cost categories including Direct Materials, Services, Marketing, IT, HR, Logistics, Supply deal or Legal Chain, Property and FM. We apply deep practical Panel” knowledge, combined with process and change skills, to deliver reduced costs and increased profits. Recoules agreed that the legal profession was in general fairly protectionist and that the measurement To discuss how we can transform your costs please process brought about by procurement could prove contact us at: useful. However, she felt that a lack of internal knowledge on behalf of procurement professionals Tel: 0207 605 1600 affected their ability to effectively source external Web: www.4cassociates.com legal services. Email: Petra.urhofer@4cassociates.com Release cash Reduce cost Manage risk Improve ROI T: +44 (0)20 7605 1600 E: info@4cassociates.com W: www.4cassociates.com