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Managed Services

      Identifying the Major Services
             Delivery Models



                                       http://www.oneneck.com
Managed Services

• Today’s common hosting and managed services
  solutions come in several different flavors.
• Names may slightly vary from one provider but
  the typical service models are almost the same.
• Companies managing in-house IT operations
  need to carefully analyze their current situation
  against the many external options to improve
  performance and lower costs.

                                             http://www.oneneck.com
Managed Services

The different common hosting and managed
  service solutions are:

•   Remote Managed Services
•   Infrastructure Hosting
•   Application Managed Services
•   Full Managed Services



                                       http://www.oneneck.com
Managed Services

Remote Manage Services
• This type of service all or part of your
  infrastructure be managed remotely by a
  vendor.
• All your hardware and software remain at
  your premises while the vendor monitors and
  controls the devices from their location.


                                       http://www.oneneck.com
Managed Services

Infrastructure Hosting
• This type of hosting can include a turnkey IT
  solution on a vendor’s infrastructure or use
  your own existing infrastructure in the
  vendor’s data center.
• Typical services include 24/7 support,
  infrastructure management, operating system
  administration and disaster recovery.

                                         http://www.oneneck.com
Managed Services

Application Managed Services
• Basically, this service model involves the
  vendor managing all your environment up
  through your application layer.
• Application Management can be added to
  either remote services or infrastructure
  hosting.


                                      http://www.oneneck.com
Managed Services

Full Managed Services
• This involves the company outsourcing all of
  their IT functions to third-party service
  provider.
• This allows company executives and IT
  managers to focus on developing strategies
  based on business objectives and the IT
  strategies are executed by the outsourcing
  vendor.
                                        http://www.oneneck.com
Managed Services

The Impact of Using Managed Services
• Companies can benefit from a centralized and
  comprehensive solution; off-load day-to-day focus of
  managing IT operations to a third-party expert.
• They can have guaranteed levels of service from
  their vendor, even during a disaster.
• Companies will have centralized operations,
  optimized performance, reduced risk and predictable
  costs.

                                               http://www.oneneck.com
About the Author

• Chuck Vermillion is CEO and founder of
  OneNeck IT Services, a leading provider of
  hosted application management and managed
  services since 1997. For more information
  about Dynamics AX Management, visit
  http://www.oneneck.com/Solutions.aspx
  today.



                                      http://www.oneneck.com

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Managed Services: Identifying the Major Service Delivery Models

  • 1. Managed Services Identifying the Major Services Delivery Models http://www.oneneck.com
  • 2. Managed Services • Today’s common hosting and managed services solutions come in several different flavors. • Names may slightly vary from one provider but the typical service models are almost the same. • Companies managing in-house IT operations need to carefully analyze their current situation against the many external options to improve performance and lower costs. http://www.oneneck.com
  • 3. Managed Services The different common hosting and managed service solutions are: • Remote Managed Services • Infrastructure Hosting • Application Managed Services • Full Managed Services http://www.oneneck.com
  • 4. Managed Services Remote Manage Services • This type of service all or part of your infrastructure be managed remotely by a vendor. • All your hardware and software remain at your premises while the vendor monitors and controls the devices from their location. http://www.oneneck.com
  • 5. Managed Services Infrastructure Hosting • This type of hosting can include a turnkey IT solution on a vendor’s infrastructure or use your own existing infrastructure in the vendor’s data center. • Typical services include 24/7 support, infrastructure management, operating system administration and disaster recovery. http://www.oneneck.com
  • 6. Managed Services Application Managed Services • Basically, this service model involves the vendor managing all your environment up through your application layer. • Application Management can be added to either remote services or infrastructure hosting. http://www.oneneck.com
  • 7. Managed Services Full Managed Services • This involves the company outsourcing all of their IT functions to third-party service provider. • This allows company executives and IT managers to focus on developing strategies based on business objectives and the IT strategies are executed by the outsourcing vendor. http://www.oneneck.com
  • 8. Managed Services The Impact of Using Managed Services • Companies can benefit from a centralized and comprehensive solution; off-load day-to-day focus of managing IT operations to a third-party expert. • They can have guaranteed levels of service from their vendor, even during a disaster. • Companies will have centralized operations, optimized performance, reduced risk and predictable costs. http://www.oneneck.com
  • 9. About the Author • Chuck Vermillion is CEO and founder of OneNeck IT Services, a leading provider of hosted application management and managed services since 1997. For more information about Dynamics AX Management, visit http://www.oneneck.com/Solutions.aspx today. http://www.oneneck.com