2. If you have ever had to call a friend in the middle of the night, to take a
sick child to hospital, or when your car has broken down some miles
from home, you will know how good it feels to hear the phrase "I'll be
there." Being there for another person is the greatest gift we can give.
When we are truly present for other people, important things happen to
them and us. We are renewed in love and friendship. We are restored
emotionally and spiritually. Being there is at the very core of civility.

4. “I respect you.”
Respect is another way of showing love. Respect conveys the feeling that
another person is a true equal. If you talk to your children as if they were adults
you will strengthen the bonds and become close friends. This applies to all
interpersonal relationships.

5. “Maybe
you’re right.”
This phrase is highly effective in diffusing an argument and restoring
frayed emotions. The flip side to "maybe your right" is the humility of
admitting, "Maybe I'm wrong". Let's face it. When you have a heated
argument with someone, all you do is cement the other person's
point of view. They, or you, will not change their stance and you run
the risk of seriously damaging the relationship between you. Saying
"maybe you're right" can open the door to further explore the subject,
in which you may then have the opportunity to get your view across
in a more rational manner.

6. “Please forgive me.”
Many broken relationships could be restored and healed if people would
admit their mistakes and ask for forgiveness. All of us are vulnerable to
faults, foibles and failures. A man should never be ashamed to own up that
he has been in the wrong, which is saying, in other words, that he is wiser
today than he was yesterday.

7. Gratitude is an exquisite form of courtesy. People who enjoy the
companionship of good, close friends are those who don't take
daily courtesies for granted. They are quick to thank their friends
for their many expressions of kindness. On the other hand,
people whose circle of friends is severely constricted often do not
have the attitude of gratitude.

9. “Let me help.”
The best of friends see a need
and try to fill it. When they spot
a hurt they do what they can to
heal it. Without being asked,
they pitch in and help.