Norman Lamont

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I'm a freelance performance and learning consultant based in Edinburgh. My most recent role was as Learning Technology Manager at Lloyds Banking Group. Before that I was a pioneer of e-learning (when it was Computer Based Training) at Britannia Building Society and Scottish Widows. I'm a clear, confident communicator in speech and writing, with an empathy with the end user and willingness to challenge assumptions. I offer consultancy with - performance - instructional design - Cathy Moore's Action Mapping method - Scenario writing I've worked closely with Cathy on these approaches and in both cases, I can run sessions for you or train your team to do it. I'm working on adding Storyl...

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