2. Example user roles
• Prospective International UG student (no
TOEFL score)
• PGR student with offer (from outside EU)
3. A user story
As a Prospective International UG Student
without a IELTS or TOEFL score I want to
find out the English language requirements
so that I can apply for a course at Bath
4. Who, What & Why
• As a Prospective International UG Student
without an IELTS or TOEFL score
• I want to find out the English language
requirements
• so that I can apply for a course at Bath
5. Who, What & Why
• As a Prospective International UG Student
without an IELTS or TOEFL score
• I want to find out the English language
requirements
• so that I can apply for a course at Bath
6. Who, What & Why
• As a Prospective International UG Student
without an IELTS or TOEFL score
• I want to find out the English language
requirements
• so that I can apply for a course at Bath
7. The plan
1. Brainstorm user roles using index cards
2. Group roles - find the overlaps
3. Merge or refine roles that overlap
4. Define attributes that distinguish each role
Editor's Notes
We need to understand who all the potential international visitors to the site are and what they should be able to do. User roles describe the visitors and help us to think about how our site needs to function without bias towards a particular type of user. Could be individuals, groups or organisations.
With these roles we can start to think about how these visitors need to use the site.
A user story is a simple way to describe something we want the site to do. Includes Who, What and Why
Template to help us describe Who they are, What they want to do and Why.
1. Place generated roles on the table and read out loud. I’ll explain the other steps in more detail as we progress.