2. Target new customers
◦ Understand market segmentation
◦ Check for unsatisfied customer needs – Product
gaps
◦ Target these gaps, Advantage- first mover
Target Competitors’ customers
◦ Understand pain points
◦ Improve product features and attract customers
◦ Be cautious of similar tactics by the competition.
3. Students Target Others
Understand Critical
customer requirements
◦ Scheduling Convenience
Turner
◦ Lower in class work
Offer options
NTC
◦ Online test
Others ◦ Optional in class reviews
◦ Increase flexibility.
◦ Finally-Pricing
4. How do start ups compete with established
companies?
Products/Services
◦ Core
◦ Adjacent
Avoid
◦ Direct Competition
Target
◦ Adjacent products
◦ Secondary markets
5. Started in 1962 Started in 1997
Covers only CPA tests
Covers every Operates only in the San
standardized test Francisco area
Operates nationally Offers
◦ 6 week Full service
Offers options of Classroom program.
◦ Classroom lectures ◦ 3 live, 1 hr lectures per day
◦ Home study videos ◦ Additional test taking skill
◦ Books classes
◦ Software ◦ Practice tests graded by
tutors.
◦ Online testing.
NTC Turner Test Prep
6. NTC Turner Test Prep
Books Yes Yes
Repeat Course Yes Yes
Software Yes No
Online tests Yes No
Classroom Coaching No Yes
Audio Tapes No Yes
Practice Tests No Yes
Structured Course- Strength or Weakness?