3. What is Body language
When we communicate only 7 per cent of the communication depends on verbal
communication and the rest goes towards the non verbal communication.
Of the 93 per cent- 38 percent is for voice modulation and 55 per cent is for body language.
. Body language constitutes the total facial animation and body animation.
Human beings may say many lies but it is the body language that usually speaks truth.
When we communicate the other person observes and registers our body language in his
subconscious mind.
Although externally, the listener observes and accepts every thing of verbal language but
the listener’s subconscious mind is totally beset with our body language
4. Common Non verbal Mistakes made at job interviews
70% - Employers claiming they don’t want applicants to be
fashionable or trendy
65% - Of bosses said clothes could be the deciding factor
21% - Playing with Hair or Touching face
47% - Having little / no Knowledge of the company
67% - Failure to make eye contact
38% - Lack of smile, 33% - Bad Posture
33% - Fidgeting too much
6. Body Language mistakes
Eye Contact : A lack of eye contact can indicate that you’ve got
something to hide or that you lack confidence and interest. When it
comes to communicating in the workplace, maintaining eye contact
is crucial – it conveys confidence, leadership and strength.
Weak handshake: Although a handshake only lasts a couple
of seconds, a bad one can leave an enduring impression on someone.
strong handshake are always perceived in a more favorable light
than those who have a limp handshake.
Slouching: Slouching or bad posture signals that you lack
confidence and have low energy levels. On the other hand, good
posture, i.e. a straight back and perked-up shoulders, maximizes the
amount of space you fill and so denotes control and assertion.
Crossed arms: Crossed arms can act as a physical barrier that
suggest you’re not open to what the other person is saying. If you
want people to view you as open-minded and interested, it is best to
keep your hands at your sides.
7. Body Language mistakes
Exaggerated gestures : Suggest that you are chaotic or that you’re
stretching the truth. If you tend to communicate with your hands, try to use
small, controlled gestures to show leadership and confidence, Don’t overdo
your hand gestures.
Fidgeting: Fidgeting is the biggest body language faux pas made by job
seekers. It can include playing with your hair, biting your lip or tapping your
fingers on a table. It usually signals that you’re anxious or disinterested and
is best avoided if you wish to demonstrate enthusiasm and confidence.
Personal Space: Standing too close to someone suggests that you have
no understanding of personal space. An invasion of personal space can
make people feel uncomfortable. Approximately 3 to 8 feet is an appropriate
distance in which to converse with work colleagues, casual acquaintances
and strangers.
Failing to Smile: Smiling demonstrates confidence, openness, and
energy. Importantly, in the case of formal exchanges, it also sets off
the mirror neurons in your listener, instructing them to smile back. Even a
nervous smile is better than no smile at all but remember, don't overdo it.
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Interpretation of body language
Sitting with hands clasped behind head , legs crossed Confidence, superiority
Open palm Sincerity, openness, innocence
Tapping or drumming fingers Impatience
Pinching bridge of nose, eyes closed Negative evaluation
Patting/fondling hair Lack of self-confidence,Insecurity
Titled head Interest
Stroking chinTrying to make a decision
Pulling or tugging at ear Indecision
Biting nails Insecurity nervousness
Looking down, face turned away Disbelief
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9. 9
Tips for Effective body language
First and foremost thing is to be aware of your own body language and capitalize the same effectively and
efficiently.
“The eyes are the windows, the mirrors of the soul”, goes the Chinese proverb. Maintain eye contact to the
listener.
And do not stare at the listener as it creates inconvenience and discomfort for the individual. If you find it
difficult to look into the eyes then look in between both the eyes, it appears as though you maintain eye
contact.
Keep your back straight but not stiff and don’t slouch your body.You may slightly tilt your head forward to
demonstrate your interest.
Don’t stand still in a place. Make a few comfortable movements with in your personal space.
Proxemics –This refers to the way in which people maintain a physical distance from one another. Learn to
maintain the right gap between intimate and public zone. Intimate zone is the zone for well known and
close people.Where as the public zone is meant for unknown people. Never offend others by entering their
personal zones during conversation or communication.
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Tips for effective body language
While shaking hands be confident and positive and ensure that your palm should neither by upwards nor
downwards but just be equal and vertical as it conveys assertive approach.
Smile from the core of your heart. People are intelligent and can make out whether the smile is genuine
or fake.
Make use of your hand movements up to the hilt. Each verbal language must be consistently correlated to
have effective delivery of speech.
Observe the film stars and great speakers across the globe closely for correct body language.Try to
implement the same as per your convenience, comfort and that suits your culture.
Look into the mirror and speak, you can make out if there are any inaccuracies in your body language
because you are the best judge for yourself.
Deliver any speech in the presence of your friends and family members and ask them to bring to your
notice for evaluation and correction. Visualization technique proves to be useful while delivering any
speech.Videotape your conversation, communication or your speech and then check by muting the
recording..
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11. Social styles and elements
Element Driving Expressive Amiable Analytical
Basic Need Results Personal approval Personal security To be Right
Orientation Actions Spontaneity Relationships Thinking
Growth Action To listen To check To initiate To Declare
Strength Decisive Enthusiastic Listens Through
Weakness In sensitive to others Too impulsive Taking a stand Poor Improviser
Back to back
behavior
Autocratic Attack Acquiesce Avoid
Use of time Immediacy Future Present Historical
Decision making Uses facts & take
risks
Uses opinions &
Takes risks
uses opinions
avoid risks
Use Facts & figures
Support their Actions &
conclusions
Dreams &
Intuitions
Feelings &
Relationships
Principles &Thinking
Take time to Be efficient Be stimulating Be agreeable Be Accurate
Provide Options and
probabilities
Testimony &
incentives
Gaurantees &
Assurances
Evidence & Service
12. Social StylesAnalytical
On your best day
You don’t pressure or
become salesy; You can
show how you provide
rigor.You are transparent
and comprehensive
On yourWorst day
You are unsociable &
withdrawn: You can be
tedious; You are into
too many details; You
wont take risks and
indecisive
Amiable
ExpressiveDriving
On your best day
You provide harmony
and consensus, you
settle things down and
provide comfort
On your best day
You wont initiate
things that must be
done. You wont make
decisions on your own
and you wont take
risks.
On your best day
You are autocratic and
not people friendly.
You don’t care what
others think. You don’t
listen and not socialize
and impatient.
On your best day
You deliver results
You produce action
You provide leadership
You are organized
On your best day
You are enthusiastic
and social.
On your best day
You talk too much and
dominate and too salesy.
You tell long stories and
no listening. You make
decisions too quickly
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Conclusion
Body language is the most crucial part of any communication.
Fine tuning body language helps ordinary persons to become an
extra ordinary persons thereby excelling in all walks of life.
Improving your body language can make a big difference in your
people skills, emotional intelligence, attractiveness and general
mood.
The difference between the good leaders and great leaders is the
right application of body language to convey, enthuse and inspire
their followers.
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