1. Safety Guidelines
Section 9
Control over Service Providers
1.0
The Organization shall exercise adequate control over its Service Providers in order to minimize risks
(See xx) associated with the activities conducted by the organisation. The Organization should
ensure that the safety aspects and quality of their programs are not compromised by utilizing
outsourced services from service providers.
The mechanism shall include criteria for selection of Service Providers, Communication regarding
Organization’s expectations on Safety aspects, including clarity about liabilities.
The organization shall issue written Work orders to its Service Providers for Critical Services with respect
to Safety.
2.0
Guidelines
2.1
Selection Criteria for Service Providers
The Organization shall determine criteria for selection of its Service Providers and ensure that the
Service Contractors are selected on its basis.
2.2
Where outsourced services are obtained for the conduct of adventure activities, the service provider
should, if possible, be registered as proposed by the EC of AMGM Guide lines.(Ref Section 4)
•
In case of an unregistered outsourced service provider (who could have been registered in the
respective states / countries), the contracting organization should ensure that the outsourced
service provider has the individuals involved in delivery of the adventure activities and who meet
the skills and competency criteria proposed by the EC of AMGM Guide lines. The said individuals
are conversant with the risks associated with that activity, know the activity locality thoroughly,
and have the requisite permits, if any, to operate in the area.
•
The SOPs for the activity outsourced should be explained to, understood by and agreed by the
outsourced service provider. The detailed briefing / explanation should include best and safe
practices, risk evaluation and mitigation, participant instructions, instructor/participant ratio,
action plan in case of mishap or a near-miss, communication and evacuation plans etc.
•
There should be complete clarity regarding the respective roles and responsibilities of the
contracting organization and outsourced service provider, especially with regard to first aid,
emergency communication and evacuation.
3.0 Records for Verification
•
Work Orders issued to Service Providers
09 Service Providers r 2
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Rev 16 11 2013