Tags
customer touchpoints
customer journey mapping
user experience
customer experience
experience mapping
digital lifecycle management
customer journey
See more
- Presentations
- Documents
- Infographics
Customer Journey Mapping and CX Research
Marc Stickdorn
•
8 years ago
Dynamic Design (magazine/issue 1/fall 2015)
Henk Haaima
•
8 years ago
THNK
Creative Cities Amsterdam Area
•
13 years ago
Working Better Together: Characteristics of Productive, Creative Organizations
Adam Connor
•
9 years ago
Creating Creative Superteams
David Sherwin
•
9 years ago
Branding is Dead: Long Live Brand Experience
Graham Brown
•
9 years ago
Orchestrating Touchpoints - From Business to Buttons 2014
Chris Risdon
•
9 years ago
Design Principles: The Philosophy of UX
Whitney Hess
•
13 years ago
Making Clients Part of the Design Process
frog
•
12 years ago