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Overview
Introduction
ISC Formula for Success
Procurement Project Management Services
Consulting Services Available
ISC Technology Advantage
Broad Range of Experience in All Segments
Representative Project Experience
Why ISC?
Contact Us
Introduction
                                Integrated Services Corp. was chartered in 1986 by a
                                team of industry executives with established careers
                                equipping and renovating domestic and international
                                hotel properties and other various hospitality
                                projects.
                   SERVICES
         FF&E Procurement       The founders of ISC perceived a need in the industry
         OS&E Procurement       to create a firm that could combine dedicated project
        Project Management      and financial management, purchasing power and
     Warehousing, Delivery &    individualized service to meet the needs of all
        Installation Program    clients, from domestic and international corporate
                                hotel ownership, to the independent
             PROJECT TYPES      owner/developer.
    All-Suite & Extended Stay
                                Headquartered in New York City, ISC has grown into
                Casino Hotels
                                one of the largest and most respected furniture,
          Conference Centers
                                fixtures and equipment (FF&E) purchasing and
            Convention Hotels
                                project management companies in the hospitality
                 Green Design
                                industry. ISC works with reputable vendors to secure
Mid-Range & Economy Hotels
                                the lowest possible pricing for the highest quality
    Mixed-Use Developments
                                product. Our team coordinates the delivery and
  Residential & Condo Hotels
                                installation of each item we purchase for our
                      Resorts
                                projects throughout the world.
                   Spa Hotels
       Luxury Upscale Hotels
                                ISC Formula for Success
       Urban Boutique Hotels
                                Quality Relationships Between—
                    CLIENTS
                                Our Clients: Owners/Developers and Client
                     Owners
                                Representatives.
                 Developers
    Owner’s Representatives     Our Support Network: Design, Architectural and
                   Architects   Construction firms.
          Interior Designers
                                Our Supplier Network: Over the years due to the
                                variety and complexities of products specified, we
                                have accumulated a vast vendor network. ISC
                                sources domestically and globally.
                                Result: These industry partnerships show their
                                gratitude via repeat and referral business.
Procurement Project Management
                                  Services
                                  Consult and coordinate with your design team on
                                  all of your project’s FF&E and OS&E needs.
                                  Comprehensive review of all designer
                                  specifications as to completeness and contract
                                  quality to ensure durability of goods and a
                                  seamless bidding process.
                                  Manage the competitive bidding process to deliver
                                  optimal value engineering while keeping design
                                  intent intact.
                                  Thoroughly analyze bid submissions and prepare
                                  for review a bid analysis spreadsheet outlining the
                                  results to best assist with final vendor selection
                                  based on pricing, capacity, and delivery capabilities
                                  to meet project’s timelines.
“FF&E is the largest slice        Manage entire procurement process from issuing of
                                  purchase orders and expediting, through
of development expense            warehousing, delivery, and installation of all items
after land & construction.        in scope.
                                  Follow up on scope-related punch list, if any, until
Therefore, our project            all items are resolved to client’s satisfaction.
managers, purchasing
                                  Consulting Services Available
agents, expediters and job
                                  ISC’s consulting services are typically utilized from
cost control professionals
                                  pre-plan through design phases.
constantly monitor the
                                  We prepare comprehensive pre-construction or pre-
purchasing process in             renovation FF&E and OS&E budget estimates and
order to deliver your             continue to monitor and update budget information
                                  working closely with selected design team(s)
project on time and on            through approved project specifications. Often
budget.”—                         times lenders insist on seeing such third-party
                                  budget estimates to substantiate the financing
Barbara Perrin, ISC Director of   being evaluated.
Project Operations
                                  Your project scope, combined with our extensive
                                  project database for every project segment and flag,
                                  allows us to provide you with both a summary
                                  budget estimate as well as a detailed report in a
                                  format that is easy to read and understand.
                                  Based upon advance knowledge of budgetary
                                  constraints we are able to assist your design team
                                  with product selection to remain within established
                                  budgetary guidelines.
ISC Technology Advantage
Procure Plus (P+)

Proprietary web-based software program.
Provides your team secure, 24/7 access to real-
time reporting as related to your project.
Includes, but not limited to:
• Non-purchased goods report
• Purchased-to-date report
• Shipping status report
• Vendor invoice reconciliation
There are no additional charges to either clients
or vendors for this service.



Broad Range of Experience in All
Segments
Luxury Hotels - Corporate Brands & Independent
Upper Upscale - Corporate Brands &
Independent
Upscale - Including Full-Service Hotels &
Extended Stay
Boutique Hotels – Upscale 100 to 300 Keys
Mixed-use Large – Scale Hotel | Condominiums
Resort & Spa Properties | Country Clubs
Casinos | Casino Hotels
Conference Centers | Hotels
Luxury Upscale Hotels


  Beverly Pavilion Hotel
  Beverly Hills, CA

  Garden City Hotel
  Garden City, NY

  Inn at Great Neck
  Great Neck, NY

  Jumeirah Essex House
  New York, NY

  Mandarin Oriental New York
  New York, NY

  St. Regis
  New York, NY

  SETAI San Diego
  San Diego, CA

  The Fairmont Copley Plaza
  Boston, MA

  The Plaza Hotel
  New York, NY

  THE SPA at Mandarin Oriental
  New York, NY

  Westin Diplomat Resort & Spa
  Hollywood, FL
Urban Boutique Hotels


                   Dylan Hotel
                 New York, NY

             Garden City Hotel
              Garden City, NY

                 Hotel Breslin
                 New York, NY

                   Hotel Mela
                 New York, NY

                     Hotel QT
                 New York, NY

                Raleigh Hotel
              South Beach, FL

     San Carlos Hotel New York
                 New York, NY

             Bryant Park Hotel
                New York, NY

               Thompson LES
                New York, NY

                     VU hotel
                 New York, NY

                      W Hotel
                 New York, NY
Casino | Resort | Spa Hotels

  Bally’s Las Vegas
  Las Vegas, NV

  Boulder Station Hotel & Casino
  Las Vegas, NV

  Caesars Atlantic City
  Atlantic City, NJ

  Caesars Indiana Hotel & Casino
  Elizabeth, IN

  Charles Town Racing & Slots Casino Hotel
  Charles Town, WV

  Cherokee Nation Enterprises
  Tulsa, OK

  Fiesta Rancho | Casino | Hotel
  Las Vegas, NV

  Green Valley Ranch | Resort | Spa | Casino
  Las Vegas, NV

  Harrah's New Orleans
  New Orleans, LA

  Hollywood Slots Hotel & Raceway
  Bangor, ME

  Mohegan Sun Hotel & Casino
  Uncasville, CT

  Red Rock Casino | Resort | Spa
  Las Vegas, NV

  Sheraton Casino & Hotel
  Tunica, MS

  Sunset Station Hotel & Casino
  Las Vegas, NV

  Turning Stone Resort & Casino
  Verona, NY
Corporate Hospitality Chains


            Club Quarters International (18)

                 Fairmont Hotels & Resorts

               Hilton Hotels & Resorts (12)

                    Hyatt Hotels & Resorts

          InterContinental Hotel Group (10)

              JW Marriott Hotels & Resorts

                 Kimpton Hotels & Resorts

             Mandarin Oriental Hotel Group

                  Marriott International (16)

           Millennium Hotels & Resorts (14)

                 Sheraton Hotels & Resorts

                 St. Regis Hotels & Resorts

  Starwood Hotels & Resorts Worldwide (22)

                       W Hotels Worldwide

                   Westin Hotels & Resorts
Why ISC?
With over 20 years of FF&E / OS&E
experience, we are able to leverage our
purchasing power resulting in optimum
value engineering, and therefore, lower
overall project bottom lines for our clients.
Due to our vendor leverage, ISC is able to
quickly and effectively resolve any project
related product issues. This is especially
valuable due to the upward trend of goods
being manufactured overseas.
ISC operates as an “Agent Only”
Procurement Firm.
As a result of our competitive bid process,
our clients realize actual savings on total
project spend.
As Agent, ISC never takes ownership of the
merchandise, therefore, there is never any
“marking up” of negotiated “best and final”
pricing.
Clients get full visibility of every vendor
invoice, which reflect the actual pricing
negotiated with each vendor during the
competitive bidding process.

The Bottom Line
We hold at the highest level of priority (2)
primary goals:
1. Products arrive on time as agreed to per
delivery schedule.
2. Final purchasing spend is at, or more
typically below agreed upon budget!
Ira L. Slade
                        President
               islade@iscnyc.com

                 Louis I. Newman
             Senior Vice President
            lnewman@iscnyc.com

                     Barbara Perrin
     Director of Project Operations
               bperrin@iscnyc.com

                  Michelle Dafforn    444 Park Avenue South, 7th Floor
   Director Business Development
                                      New York, NY 10016
            mdafforn@iscnyc.com
                                      t 212.532.5300
                      Nancy Davis
                                      f 212.532.1990
   Director Business Development
              ndavis@iscnyc.com

                   Jonathan Lopez
                  Project Manager
               jlopez@iscnyc.com

                       James Kot
        Assistant Project Manager


                                      Contact Us
                 jkot@iscnyc.com

             Natasha Tikhomirova
        Assistant Project Manager
        ntikhomirova@iscnyc.com

                   Patrick G. Keane
Director of Information Technology
                pkeane@iscnyc.com

                 Rosemarie Joseph     www.iscnyc.com
              Accounting Manager
                                      info@iscnyc.com
              rjoseph@iscnyc.com

              Briana Denney, Esq.
            Contract Administrator
             bdenney@iscnyc.com
Integrated Services Corporation Overview[1]

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Integrated Services Corporation Overview[1]

  • 1.
  • 2. Overview Introduction ISC Formula for Success Procurement Project Management Services Consulting Services Available ISC Technology Advantage Broad Range of Experience in All Segments Representative Project Experience Why ISC? Contact Us
  • 3. Introduction Integrated Services Corp. was chartered in 1986 by a team of industry executives with established careers equipping and renovating domestic and international hotel properties and other various hospitality projects. SERVICES FF&E Procurement The founders of ISC perceived a need in the industry OS&E Procurement to create a firm that could combine dedicated project Project Management and financial management, purchasing power and Warehousing, Delivery & individualized service to meet the needs of all Installation Program clients, from domestic and international corporate hotel ownership, to the independent PROJECT TYPES owner/developer. All-Suite & Extended Stay Headquartered in New York City, ISC has grown into Casino Hotels one of the largest and most respected furniture, Conference Centers fixtures and equipment (FF&E) purchasing and Convention Hotels project management companies in the hospitality Green Design industry. ISC works with reputable vendors to secure Mid-Range & Economy Hotels the lowest possible pricing for the highest quality Mixed-Use Developments product. Our team coordinates the delivery and Residential & Condo Hotels installation of each item we purchase for our Resorts projects throughout the world. Spa Hotels Luxury Upscale Hotels ISC Formula for Success Urban Boutique Hotels Quality Relationships Between— CLIENTS Our Clients: Owners/Developers and Client Owners Representatives. Developers Owner’s Representatives Our Support Network: Design, Architectural and Architects Construction firms. Interior Designers Our Supplier Network: Over the years due to the variety and complexities of products specified, we have accumulated a vast vendor network. ISC sources domestically and globally. Result: These industry partnerships show their gratitude via repeat and referral business.
  • 4. Procurement Project Management Services Consult and coordinate with your design team on all of your project’s FF&E and OS&E needs. Comprehensive review of all designer specifications as to completeness and contract quality to ensure durability of goods and a seamless bidding process. Manage the competitive bidding process to deliver optimal value engineering while keeping design intent intact. Thoroughly analyze bid submissions and prepare for review a bid analysis spreadsheet outlining the results to best assist with final vendor selection based on pricing, capacity, and delivery capabilities to meet project’s timelines. “FF&E is the largest slice Manage entire procurement process from issuing of purchase orders and expediting, through of development expense warehousing, delivery, and installation of all items after land & construction. in scope. Follow up on scope-related punch list, if any, until Therefore, our project all items are resolved to client’s satisfaction. managers, purchasing Consulting Services Available agents, expediters and job ISC’s consulting services are typically utilized from cost control professionals pre-plan through design phases. constantly monitor the We prepare comprehensive pre-construction or pre- purchasing process in renovation FF&E and OS&E budget estimates and order to deliver your continue to monitor and update budget information working closely with selected design team(s) project on time and on through approved project specifications. Often budget.”— times lenders insist on seeing such third-party budget estimates to substantiate the financing Barbara Perrin, ISC Director of being evaluated. Project Operations Your project scope, combined with our extensive project database for every project segment and flag, allows us to provide you with both a summary budget estimate as well as a detailed report in a format that is easy to read and understand. Based upon advance knowledge of budgetary constraints we are able to assist your design team with product selection to remain within established budgetary guidelines.
  • 5. ISC Technology Advantage Procure Plus (P+) Proprietary web-based software program. Provides your team secure, 24/7 access to real- time reporting as related to your project. Includes, but not limited to: • Non-purchased goods report • Purchased-to-date report • Shipping status report • Vendor invoice reconciliation There are no additional charges to either clients or vendors for this service. Broad Range of Experience in All Segments Luxury Hotels - Corporate Brands & Independent Upper Upscale - Corporate Brands & Independent Upscale - Including Full-Service Hotels & Extended Stay Boutique Hotels – Upscale 100 to 300 Keys Mixed-use Large – Scale Hotel | Condominiums Resort & Spa Properties | Country Clubs Casinos | Casino Hotels Conference Centers | Hotels
  • 6. Luxury Upscale Hotels Beverly Pavilion Hotel Beverly Hills, CA Garden City Hotel Garden City, NY Inn at Great Neck Great Neck, NY Jumeirah Essex House New York, NY Mandarin Oriental New York New York, NY St. Regis New York, NY SETAI San Diego San Diego, CA The Fairmont Copley Plaza Boston, MA The Plaza Hotel New York, NY THE SPA at Mandarin Oriental New York, NY Westin Diplomat Resort & Spa Hollywood, FL
  • 7. Urban Boutique Hotels Dylan Hotel New York, NY Garden City Hotel Garden City, NY Hotel Breslin New York, NY Hotel Mela New York, NY Hotel QT New York, NY Raleigh Hotel South Beach, FL San Carlos Hotel New York New York, NY Bryant Park Hotel New York, NY Thompson LES New York, NY VU hotel New York, NY W Hotel New York, NY
  • 8. Casino | Resort | Spa Hotels Bally’s Las Vegas Las Vegas, NV Boulder Station Hotel & Casino Las Vegas, NV Caesars Atlantic City Atlantic City, NJ Caesars Indiana Hotel & Casino Elizabeth, IN Charles Town Racing & Slots Casino Hotel Charles Town, WV Cherokee Nation Enterprises Tulsa, OK Fiesta Rancho | Casino | Hotel Las Vegas, NV Green Valley Ranch | Resort | Spa | Casino Las Vegas, NV Harrah's New Orleans New Orleans, LA Hollywood Slots Hotel & Raceway Bangor, ME Mohegan Sun Hotel & Casino Uncasville, CT Red Rock Casino | Resort | Spa Las Vegas, NV Sheraton Casino & Hotel Tunica, MS Sunset Station Hotel & Casino Las Vegas, NV Turning Stone Resort & Casino Verona, NY
  • 9. Corporate Hospitality Chains Club Quarters International (18) Fairmont Hotels & Resorts Hilton Hotels & Resorts (12) Hyatt Hotels & Resorts InterContinental Hotel Group (10) JW Marriott Hotels & Resorts Kimpton Hotels & Resorts Mandarin Oriental Hotel Group Marriott International (16) Millennium Hotels & Resorts (14) Sheraton Hotels & Resorts St. Regis Hotels & Resorts Starwood Hotels & Resorts Worldwide (22) W Hotels Worldwide Westin Hotels & Resorts
  • 10. Why ISC? With over 20 years of FF&E / OS&E experience, we are able to leverage our purchasing power resulting in optimum value engineering, and therefore, lower overall project bottom lines for our clients. Due to our vendor leverage, ISC is able to quickly and effectively resolve any project related product issues. This is especially valuable due to the upward trend of goods being manufactured overseas. ISC operates as an “Agent Only” Procurement Firm. As a result of our competitive bid process, our clients realize actual savings on total project spend. As Agent, ISC never takes ownership of the merchandise, therefore, there is never any “marking up” of negotiated “best and final” pricing. Clients get full visibility of every vendor invoice, which reflect the actual pricing negotiated with each vendor during the competitive bidding process. The Bottom Line We hold at the highest level of priority (2) primary goals: 1. Products arrive on time as agreed to per delivery schedule. 2. Final purchasing spend is at, or more typically below agreed upon budget!
  • 11. Ira L. Slade President islade@iscnyc.com Louis I. Newman Senior Vice President lnewman@iscnyc.com Barbara Perrin Director of Project Operations bperrin@iscnyc.com Michelle Dafforn 444 Park Avenue South, 7th Floor Director Business Development New York, NY 10016 mdafforn@iscnyc.com t 212.532.5300 Nancy Davis f 212.532.1990 Director Business Development ndavis@iscnyc.com Jonathan Lopez Project Manager jlopez@iscnyc.com James Kot Assistant Project Manager Contact Us jkot@iscnyc.com Natasha Tikhomirova Assistant Project Manager ntikhomirova@iscnyc.com Patrick G. Keane Director of Information Technology pkeane@iscnyc.com Rosemarie Joseph www.iscnyc.com Accounting Manager info@iscnyc.com rjoseph@iscnyc.com Briana Denney, Esq. Contract Administrator bdenney@iscnyc.com