Personal Information
Organization / Workplace
Dubai, United Arab Emirates CY
Occupation
Managing Director
About
Michael has been consulting for nearly 20 years after a career in Retail Banking. He worked on one of the pioneer teams developing what was to become CRM in the early 90’s. He has worked across most sectors including: banking, insurance, retail, mobile telecoms, pharmaceutical and automotive. His core competency is based around strategic marketing & using customer insight for improving marketing and sales performance. He is highly experienced in all aspects of customer engagement from acquisition, relationship development and customer loyalty. One of his most frequent mantras is that “success is often a case of joining up the dots” – his enthusiasm for customer management allows him
Tags
crm
customer loyalty
customer value
success
develop assets
intangible value
law of attraction
beliefs
mindset
mind
virtues
entrepreneur
business success
start up
See more
Presentations
(6)Likes
(2)Feb 2013
Michael Walters
•
11 years ago
Personal Information
Organization / Workplace
Dubai, United Arab Emirates CY
Occupation
Managing Director
About
Michael has been consulting for nearly 20 years after a career in Retail Banking. He worked on one of the pioneer teams developing what was to become CRM in the early 90’s. He has worked across most sectors including: banking, insurance, retail, mobile telecoms, pharmaceutical and automotive. His core competency is based around strategic marketing & using customer insight for improving marketing and sales performance. He is highly experienced in all aspects of customer engagement from acquisition, relationship development and customer loyalty. One of his most frequent mantras is that “success is often a case of joining up the dots” – his enthusiasm for customer management allows him
Tags
crm
customer loyalty
customer value
success
develop assets
intangible value
law of attraction
beliefs
mindset
mind
virtues
entrepreneur
business success
start up
See more