The Application Service Provider (ASP) model, through which servers and software applications are located and managed off site by a specialist provider, offer many potential business benefits. To the user community these technologies offer the potential to reduce IT support costs whilst, at the same time, increase the functionality and processing capabilities. For software developers the same technology opens the door to a much wider user base. In many cases ASP solutions remove the need for continued capital investment and allows the customers in-house IT team to focus on improving the use of IT within the business. Another benefit offered by the ASP solution is that flexibility of access it offers. Users can access their systems via the Internet. This enables them to gain access from almost any location (e.g. home, customer sites, on holiday, etc.). This connection flexibility is provided without the need to invest in expensive wide area networks.

1. a presentation by e-know.net Delivering Business Added Value Online

4. The technology guide 1980 1985 1990 1995 2000 Budget for a monthly payment on all your IT. Minis/PCs Proprietary Bespoke/ Packaged S/W Devolution! Islands of Auto. Re-Invention Slightly Flexible Main Frame Proprietary Bespoke S/W Client/Server Open Systems Packaged S/W Some Bespoke The Web! Open Systems Objects Packaged S/W E-BIZ!!! Central Inflexible Expensive Time Lag Homogenous Enterprise Focus More Flexible Capital Cost Freedom! Best Mix of Central and Devolved Functions ‘ Pay as You Go’ Poss.

5. Analyst forecasts Source: Durlacher Research, Special Report: ASP's, July 1999 Ensure predictable monthly costs, based on usage Market Size £ Bn 0 200 million 400 million 600 million 800 million 1 billion 1.2 billion 1.4 billion 1.6 billion 1999 2000 2001 2004

11. Who are we? The Board Of Directors Niki J Redwood Financial Director Ian Burrows Managing Directors Reg J C Smith Strategic Alliance David T A Redwood Chairman Bernard de Cannierre Non Executive Director Make sure your IT is accessible anytime, anyplace, anywhere.

12. The investors Make sure your IT is accessible anytime, anyplace, anywhere.

13. Distribution Channel & e-know.net Rely on one company to manage all your IT. ?

15. Providing business connectivity e-know.net Make sure your IT is accessible anytime, anyplace, anywhere. Small company One office

16. Providing business connectivity e-know.net Rely on one company to manage all your IT. Large company Office one Large company Office three Large company Office two Large company Large company Office four

19. e-know.net Infrastructure Server farm resilience Don’t invest in IT ever again. Telford Server Farm 4MB Feed 4MB Backup Feed Admin / SSL Secured DNS APACHE www (UNIX) IIS www (windows) Routers Routers DMZ Firewall Watchguard Checkpoint Switch Admin / SSL Secured DNS APACHE www (UNIX) IIS www (windows) EXCHANGE DOMINO POP3 IMAP EXCHANGE DOMINO POP3 IMAP DLT Tapes NAS Hardrives Backup Backup B Primary Domain Controllers Customer application Servers Workflow data Severs Database Servers RIS Server Customer application Servers Workflow data Severs Database Servers RIS Server

20. Ultimate in Mobility and Flexibility! This PDA is accessing an ERP application over a wireless connection. Make sure your IT is accessible anytime, anyplace, anywhere.

22. The e-know.net solution Make sure your IT is accessible anytime, anyplace, anywhere. Hardware HP, Sun Cisco, NAS, Watchguard Bandwidth XO Communications,Worldcom,UUNet Server Farm In-House, World HQ Security SSL3 128bit encryption, Watchguard Sun screen Checkpoint Firewall 1, 164bit 3DES extranet VPN Support Software Lotus, Exchange e-mail, Ms Office, Navision, CRM, Citrix Platform, Axapta, T & A, Ps–Team, recruitment software…. e-solutions Lotus, web services, e-commerce Hosted Software Anything! Consultancy Project Management, Technical, Business & Implementation

24. e-know.net Pricing Don’t invest in IT ever again. Member/User ASP Access Desktop & Related Services £105 per/user/month The ASP Desktop must be taken, and any of the following can then be added on an individual user basis Exchange or Domino e-mail with ASP £ 8 - 12 per user/month MS Office Professional £15 per user/month All Navision ATTAIN Granules - Financials, SOP, POP, Inv, Manu, DRP, MRP, CRM, Service Mgt, etc….. £45 - £75 per/user/month (£100 per database per month) Crystal reports – std £10 per/user/month Customer hosted software £5 per app/user/month Hosted products with backend database e.g SQL £10 per app/user/month

30. Cost Benefit Analysis Example Don’t invest in IT ever again.

31. Cost Benefit Analysis Example Rely on one company to manage all your IT.

32. Cost Benefit Analysis Example Make sure your IT is accessible anytime, anyplace, anywhere.

33. Cost Benefit Analysis Example Budget for a monthly payment on all your IT.

35. Desktop Demonstration Budget for a monthly payment on all your IT.

36. We Thank You For Your Time Any Questions?