Interaction Design Energy Presentation
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Interaction Design Energy Presentation

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Design to reduce energy use in the home. Innovating the user experience.

Design to reduce energy use in the home. Innovating the user experience.
Research, Personas and Scenarios

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Interaction Design Energy Presentation Interaction Design Energy Presentation Presentation Transcript

  • Topics:
Research
Personas
Scenarios


  • RESEARCHRESEARCHMETHODS• In-home interviews• Behavioral observations• Written and photographic documentationRESEARCHOBJECTIVES• What we saw• What we learned• What it means• What we can do
  • PERSONAS Boomers Gen-Xers Gen-Yers Jessica Amy EnergyAttentive John Sue JakeEnergyPassive Cody
  • PERSONASBOOMERS: JOHN&SUE JOHN: ENERGY ATTENTIVE “I try my best to be efficient with energy, but there’s often a battle between saving and keeping Sue comfortable.” SUE: ENERGY PASSIVE “Now that I’m home more, I usually just set the thermostat to what I need in order to stay comfortable.”
  • PERSONASBOOMERS: JOHN&SUE JOHN: ENERGY ATTENTIVE • John pays the bills • Average payment plan • Hang dries laundry to save • Maintains HVAC air filter • Fireplace user in winter • Wants long term results
  • PERSONASBOOMERS: JOHN&SUE SUE: ENERGY PASSIVE • Doesn’t pay attention to the bills or cost of energy • Often leaves lights on • Sets thermostat for comfort; feels she deserves it at her age • Thinks CFL’s look strange and are too expensive
  • PERSONASBOOMERS: JOHN&SUE“We’re not planning on relocating, so it’s worth it to invest in our home.” • Empty nesters; spends weekends at lake • Well insulated house with newer windows • Have landscaping lights on a timer • Thermostat:72 in summer and 68 in winter • Used gov’t rebates for Energy Star appliances
  • PERSONASGEN-X: JESSICA&CODY JESSICA: ENERGY ATTENTIVE “I can hear our on-demand hot water heater click on. It reminds me that we have some control over our efficiency practices.” CODY: ENERGY PASSIVE “Jessica gives me a hard time about the utility bills. I’m working on it, but our technology is pretty important to us. We don’t do well with turning off or unpluging desktop computers.”
  • PERSONASGEN-X: JESSICA&CODY JESSICA: ENERGY ATTENTIVE • Attempts to teach their son, Ben, by constantly reinforcing household rules to turn things off when finished • Pays close attention to the utility bills • Often attributes increases to the cost to actual cost of delivery, rather than their usage
  • PERSONASGEN-X: JESSICA&CODY CODY: ENERGY PASSIVE • Active and likes to spend time outdoors • Usually the one to take their dog for walks • Tries to shut down lights and fans but sometimes forgets • Doesn’t pay much attention to the thermostat — wants comfort
  • PERSONASGEN-X: AMY&JAKE“We schedule our thermostat to be most comfortable between 5-9pm, the rest of the time it is about efficiency.” • Have a 3 year old son; 1 dog • Live in a 3 bed/2 bath suburban home • Florescent bulbs everywhere • Keep a big basket of blankets in the living room in the winter. • Back door has a draft, they roll a towel up in front of back door to keep the heat inside. • They adjust thermostat for dog in summer
  • PERSONASGEN-Y: AMY&JAKE AMY: ENERGY ATTENTIVE “Those boys will only recycle if I basically do it for them and make it easy to drop things in. I swear they wouldn’t even get the bills paid if I wasn’t here.” JAKE: ENERGY PASSIVE “I really want to save energy, benefit the environment, and my bank account, but sometimes it just doesn’t fit my schedule.”
  • PERSONASGEN-Y: AMY&JAKE AMY: ENERGY ATTENTIVE • Responsible for keeping track of all bills • Collects money from all the roommates • She sets up and empties recycling containers for the home • Pays the most attention to the electricity used in their home
  • PERSONASGEN-Y: AMY&JAKE JAKE: ENERGY PASSIVE • TV and gaming systems always on • Keeps an old small refrigerator in his bedroom for sodas/beer • Habitually opens window in his room when the heat is on • His room seems to be warmer than the rest of the house
  • PERSONASGEN-Y: AMY&JAKE“It’s difficult to control the electricity usage when roommates are always leaving things on.” • Lights often left on unintentionally • Either A/C or heat is always on • Multiple gaming systems stacked up by the television • Not everyone understands how to use prorammable thermostat • Live close to campus and frequently have guests coming and going • Cost of utilities and all household bills are split 3 ways
  • SCENARIOS Boomers Gen-Xers Gen-Yers Jessica Amy EnergyAttentive John Sue JakeEnergyPassive Cody
  • SCENARIOSBOOMERS: JOHN&SUEAfter having their Smart Meter and newthermostat installed, John and Sue findout they could be saving money byprogramming their thermostat and payingcloser attention to their energy usage.However, they are out of town a lot anddont have much time to worry abouttheir thermostat.
  • SCENARIOSBOOMERS: JOHN&SUEJohn turns on the thermostatfor the first time and goesthrough the set-up wizard,and alert settings (includingthe monthly bill limit).
  • SCENARIOSBOOMERS: JOHN&SUEJohn turns on the thermostatfor the first time and goesthrough the set-up wizard,and alert settings (includingthe monthly bill limit).
  • SCENARIOSBOOMERS: JOHN&SUEAfter hes finished enteringthe settings, John starts theprogramming feature.
  • SCENARIOSBOOMERS: JOHN&SUEHe finds out that he cancreate specific settings forhome, away, and vacationmodes.Sue is especially excitedabout the vacation mode,because every time they goout of town, John sets thethermostat for extremetemperatures and she cantkeep her plants alive.
  • SCENARIOSBOOMERS: JOHN&SUEA week later, John noticesthe status bar on the homescreen is yellow.
  • SCENARIOSBOOMERS: JOHN&SUEHe presses a button on thestatus bar and a pop-upshows that his currentusage pattern will cause himto exceed his monthly bill TIP! Get back on tracklimit; the pop-up says that he by turning the thermostat downcan get back on track by 2 degrees.turning the therm down 2degrees, with a button topress to approve thermchange.
  • SCENARIOSBOOMERS: JOHN&SUEHe presses OK, and thestatus bar goes back togreen.
  • SCENARIOSGEN-X: JESSICA&CODYJessica and Cody schedule theirthermostat to be most comfortablebetween 5-9pm, the rest of the timeit is about efficiency.Their programmable thermostat helpsKeep the temperature ranges constant andprevents them from forgetting to adjustwhen needed.
  • SCENARIOSGEN-Y: AMY&JAKEJake and Amy are college students living inan old drafty house.Amy comes home from her eveningwaitressing job, sits down at the kitchentable and counts her tips. After shediscovers that she barely has enoughmoney to buy groceries for herself for theweek, she tries to take her mind off ofthings by opening the mail.”The electric bill is $149! What are thoseboys doing in this house? What can I do?"
  • SCENARIOSGEN-Y: AMY&JAKEShe goes to the thermostatand sees the status bar isred.
  • SCENARIOSGEN-Y: AMY&JAKEShe then presses theCharts/Graphs icon to lookfor clues about what iscausing the bill to be high.
  • SCENARIOSGEN-Y: AMY&JAKEShe sees the weekcomparison and noticesenergy use is much higher 60 50than last week. 40 30 20 10 0
  • SCENARIOSGEN-Y: AMY&JAKEShe rolls over to the yearcomparison and seesenergy use is also much 300 250higher than last year; 200 150she realizes she had energy 100conscious roommates last 50 0year and attributes this to thehigher bill.
  • SCENARIOSGEN-Y: AMY&JAKEThen she goes to theprogram mode and sees theweekday mode has beenturned off and only weekendis on, when the thermostat isset much more comfortablyfor lots of company.
  • SCENARIOSGEN-Y: AMY&JAKEShe immediately turnsweekday mode back on.
  • SCENARIOSGEN-Y: AMY&JAKEWhen she finishes,the home screen showsa yellow status bar.