SlideShare a Scribd company logo
1 of 40
Download to read offline
Phase 1
Futures Study
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Strong Community Engagement
Weak Community Engagement
Established
Destination
Developing
Destination
TRAILBLAZERSVOYAGERS
EXPLORERS MOUNTAINEERS
Copyright 2015 | DMAI
•
•
•
Copyright 2015 | DMAI
•
•
•
Copyright 2015 | DMAI
•
•
•
Copyright 2015 | DMAI
•
•
•
Phase 2
Copyright 2015 | DMAI
o
o
o
Diagnostic Tool
Copyright 2015 | DMAI
Scenario model intended to be strategic diagnostic tool,
not a benchmarking index to rank DMOs, CVBs or destinations
Objective self-assessment to help identify
priorities and strategies for the future
Copyright 2015 | DMAI
Copyright 2015 | DMAI
•
•
•
•
•
•
•
•
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Destination Strength
Copyright 2015 | DMAI
Community Support & Engagement
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Diagnostic Report for:
Metropolis
1
Community Support & Engagement
Metropolis
Industry
Average
Standard
Deviation
Metropolis
Industry
Average
Standard
Deviation
Effective DMO Governance Model 15% 10% 7% 5.00 3.60 0.91
Membership Strength & Support 10% 15% 7% 3.00 3.70 1.06
Industry Support 8% 5% 5% 4.00 3.65 1.02
Local Community Support 13% 12% 5% 4.00 2.80 1.00
Effective Advocacy Program 7% 10% 5% 5.00 3.00 1.22
Workforce 15% 15% 5% 2.00 3.10 1.23
Hospitality Culture 16% 5% 4% 4.00 3.30 1.03
Regional Cooperation 1% 8% 5% 5.00 3.20 1.09
Funding Support & Certainty 10% 10% 4% 3.00 2.90 1.06
Economic Development 5% 10% 4% 5.00 2.80 0.99
COMMUNITY SUPPORT & ENGAGEMENT (Metropolis) 3.78
AVERAGE DESTINATION STRENGTH 3.55
Relative Importance
(0-100%)
Perceived Performance
(1-5 scale)
Diagnostic Report for:
Metropolis
Destination Strength
Metropolis
Industry
Average
Standard
Deviation
Metropolis
Industry
Average
Standard
Deviation
Destination Performance 10% 10% 7% 4.00 3.60 0.91
Brand 15% 15% 7% 3.00 3.70 1.06
Accommodation 12% 5% 5% 3.00 3.65 1.02
Attractions & Entertainment 8% 12% 5% 3.00 2.80 1.00
Convention & Meeting Facilities 5% 10% 5% 4.00 3.00 1.22
Air Access 15% 15% 5% 2.00 3.10 1.23
Events 10% 5% 4% 5.00 3.30 1.03
Sporting & Recreation Facilities 11% 8% 5% 4.00 3.20 1.09
Communication & Internet Infrastructure 9% 10% 4% 3.00 2.90 1.06
Mobility & Access 5% 10% 4% 5.00 2.80 0.99
DESTINATION STRENGTH (Metropolis) 3.41
AVERAGE DESTINATION STRENGTH 3.77
Relative Importance
(0-100%)
Perceived Performance
(1-5 scale)
Copyright 2015 | DMAI
•
–
–
•
•
–
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Relative
Importance
Perceived
Performance
1st
2nd
3rd
4th
10th
3rd
2nd
4th
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Strong Community Engagement
Weak Community Engagement
Established
Destination
Developing
Destination
•
•
•
•
•
•
•
•
•
•
•
•
•
Copyright 2015 | DMAI
Strong Community Engagement
Weak Community Engagement
Established
Destination
Developing
Destination
•
•
•
•
•
•
•
•
•
Copyright 2015 | DMAI
Strong Community Engagement
Weak Community Engagement
Established
Destination
Developing
Destination
•
•
•
•
•
•
•
•
Copyright 2015 | DMAI
Launch
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Guide & Practice
Handbook
Basic Scenario
Model Plot
Scenario Model
Assessment
Workshop
Users Public Single User Multiple User DMO / Destination Client
Services
• Guide
• Practice Handbook
• Access to Online
Diagnostic tool
• Scenario model plot of
Individual DMO
• Access to Online Diagnostic
tool
• Detailed scenario model plot &
analysis
• Full diagnostic report card
• Workshop Including:
• DestinationNEXT presentation
• Online self-assessment
• Analysis and review of results
• Group discussion and strategy
session
Fee Free Free $25 USD per Participant
Workshop Fee Based on DMO Budget Size
(USD)
• >250k - $4,000
• <1M - $5,000
• <3M - $6,000
• <10M - $7,500
• >10M - $8,500
Copyright 2015 | DMAI
Copyright 2015 | DMAI
Copyright 2015 | DMAI

More Related Content

What's hot

Visa Acquirer-Best-Practices Brochure-ENG
Visa Acquirer-Best-Practices Brochure-ENGVisa Acquirer-Best-Practices Brochure-ENG
Visa Acquirer-Best-Practices Brochure-ENGAlexandre Peyser
 
Afp Mn Speech Sept 2010 Updated
Afp Mn Speech Sept 2010 UpdatedAfp Mn Speech Sept 2010 Updated
Afp Mn Speech Sept 2010 Updatedmgifundraising
 
The Future of Microfinance in Africa SAM 2015 - Plenary Day 9
The Future of Microfinance in Africa SAM 2015 - Plenary Day 9The Future of Microfinance in Africa SAM 2015 - Plenary Day 9
The Future of Microfinance in Africa SAM 2015 - Plenary Day 9School of African Microfinance
 
Q2 2014 Halo Report
Q2 2014 Halo Report Q2 2014 Halo Report
Q2 2014 Halo Report sdickey
 
2013 Year-End Halo Report
2013 Year-End Halo Report 2013 Year-End Halo Report
2013 Year-End Halo Report sdickey
 
Do the sums: travel reviews + data analysis = better experiences
Do the sums: travel reviews + data analysis = better experiencesDo the sums: travel reviews + data analysis = better experiences
Do the sums: travel reviews + data analysis = better experiencesKevin May
 
WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...
WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...
WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...tnooz
 

What's hot (10)

Visa Acquirer-Best-Practices Brochure-ENG
Visa Acquirer-Best-Practices Brochure-ENGVisa Acquirer-Best-Practices Brochure-ENG
Visa Acquirer-Best-Practices Brochure-ENG
 
VPS Millennials LAC WP
VPS Millennials LAC WPVPS Millennials LAC WP
VPS Millennials LAC WP
 
Afp Mn Speech Sept 2010 Updated
Afp Mn Speech Sept 2010 UpdatedAfp Mn Speech Sept 2010 Updated
Afp Mn Speech Sept 2010 Updated
 
Crystal's aza presentation(1)
Crystal's aza presentation(1)Crystal's aza presentation(1)
Crystal's aza presentation(1)
 
The Future of Microfinance in Africa SAM 2015 - Plenary Day 9
The Future of Microfinance in Africa SAM 2015 - Plenary Day 9The Future of Microfinance in Africa SAM 2015 - Plenary Day 9
The Future of Microfinance in Africa SAM 2015 - Plenary Day 9
 
B1: Building better boards: The role and culture of ethics
B1: Building better boards: The role and culture of ethicsB1: Building better boards: The role and culture of ethics
B1: Building better boards: The role and culture of ethics
 
Q2 2014 Halo Report
Q2 2014 Halo Report Q2 2014 Halo Report
Q2 2014 Halo Report
 
2013 Year-End Halo Report
2013 Year-End Halo Report 2013 Year-End Halo Report
2013 Year-End Halo Report
 
Do the sums: travel reviews + data analysis = better experiences
Do the sums: travel reviews + data analysis = better experiencesDo the sums: travel reviews + data analysis = better experiences
Do the sums: travel reviews + data analysis = better experiences
 
WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...
WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...
WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...
 

Viewers also liked (7)

Is Tourism a Force for Good in Communities?
Is Tourism a Force for Good in Communities?Is Tourism a Force for Good in Communities?
Is Tourism a Force for Good in Communities?
 
empowerMINT Best Practices: Maximizing Your Reputation and Exposure in 2015
empowerMINT Best Practices: Maximizing Your Reputation and Exposure in 2015empowerMINT Best Practices: Maximizing Your Reputation and Exposure in 2015
empowerMINT Best Practices: Maximizing Your Reputation and Exposure in 2015
 
Surprising Shifts in Travel Industry Booking Trends and Travel Habits
Surprising Shifts in Travel Industry Booking Trends and Travel HabitsSurprising Shifts in Travel Industry Booking Trends and Travel Habits
Surprising Shifts in Travel Industry Booking Trends and Travel Habits
 
The Essentials of Post-Event Reporting
The Essentials of Post-Event ReportingThe Essentials of Post-Event Reporting
The Essentials of Post-Event Reporting
 
To CVB or Not to CVB? {WEBINAR SLIDES]
To CVB or Not to CVB? {WEBINAR SLIDES]To CVB or Not to CVB? {WEBINAR SLIDES]
To CVB or Not to CVB? {WEBINAR SLIDES]
 
How to Make Awesome SlideShares: Tips & Tricks
How to Make Awesome SlideShares: Tips & TricksHow to Make Awesome SlideShares: Tips & Tricks
How to Make Awesome SlideShares: Tips & Tricks
 
Getting Started With SlideShare
Getting Started With SlideShareGetting Started With SlideShare
Getting Started With SlideShare
 

Similar to Webinar - DMAI DestinationNEXT: Phase 2

Samanage Benchmarking: Better Service Performance Starts Here
Samanage Benchmarking: Better Service Performance Starts HereSamanage Benchmarking: Better Service Performance Starts Here
Samanage Benchmarking: Better Service Performance Starts HereSamanage
 
5 Tips to Breaking Digital Performance Barriers and Building Business Success
5 Tips to Breaking Digital Performance Barriers and Building Business Success5 Tips to Breaking Digital Performance Barriers and Building Business Success
5 Tips to Breaking Digital Performance Barriers and Building Business SuccessKeynote Mobile Testing
 
Adobe Summit - Data-Driven Marketing Attribution
Adobe Summit - Data-Driven Marketing AttributionAdobe Summit - Data-Driven Marketing Attribution
Adobe Summit - Data-Driven Marketing AttributionAdometry by Google
 
Customer Engagement with Altitude Software -
Customer Engagement with Altitude Software - Customer Engagement with Altitude Software -
Customer Engagement with Altitude Software - Altitude Software
 
Introduction to BOT:Build, Operate and Transfer Offshoring
Introduction to BOT:Build, Operate and Transfer OffshoringIntroduction to BOT:Build, Operate and Transfer Offshoring
Introduction to BOT:Build, Operate and Transfer Offshoringewinterbottom
 
5 Things about the Future of Programmatic - Digiday EU Publisher Summit 2014
5 Things about the Future of Programmatic - Digiday EU Publisher Summit 20145 Things about the Future of Programmatic - Digiday EU Publisher Summit 2014
5 Things about the Future of Programmatic - Digiday EU Publisher Summit 2014Matt O'Neill
 
SolarWinds State of Government IT Management and Monitoring Survey
SolarWinds State of Government IT Management and Monitoring SurveySolarWinds State of Government IT Management and Monitoring Survey
SolarWinds State of Government IT Management and Monitoring SurveySolarWinds
 
Digital transformation and its impact on banking industry
Digital transformation and its impact on banking industryDigital transformation and its impact on banking industry
Digital transformation and its impact on banking industryRaghav Tripathi
 
Expense Management: Best Practices and Benchmarking for 2015
Expense Management: Best Practices and Benchmarking for 2015 Expense Management: Best Practices and Benchmarking for 2015
Expense Management: Best Practices and Benchmarking for 2015 Ashley Emery
 
Travel & Expense Management 2015: Strategies to control T&E spending and impr...
Travel & Expense Management 2015: Strategies to control T&E spending and impr...Travel & Expense Management 2015: Strategies to control T&E spending and impr...
Travel & Expense Management 2015: Strategies to control T&E spending and impr...Ashley Emery
 
The Early Days of Disruption: the Online Insurance Industry
The Early Days of Disruption: the Online Insurance IndustryThe Early Days of Disruption: the Online Insurance Industry
The Early Days of Disruption: the Online Insurance IndustryAlan Alden
 
Pitch Deck for Uptica Digital Agency - Los Angeles / Orange County
Pitch Deck for Uptica Digital Agency - Los Angeles / Orange CountyPitch Deck for Uptica Digital Agency - Los Angeles / Orange County
Pitch Deck for Uptica Digital Agency - Los Angeles / Orange CountyUptica
 
MAG MARKETING PLAN 2008
MAG MARKETING PLAN 2008MAG MARKETING PLAN 2008
MAG MARKETING PLAN 2008Jake Dhillon
 
[Webcast] The Shift for Driving Search Marketing Success - Part 2
[Webcast] The Shift for Driving Search Marketing Success - Part 2 [Webcast] The Shift for Driving Search Marketing Success - Part 2
[Webcast] The Shift for Driving Search Marketing Success - Part 2 AIS Media, Inc.
 
Federal Cloud Computing Report - Market Connections & General Dynamics Inform...
Federal Cloud Computing Report - Market Connections & General Dynamics Inform...Federal Cloud Computing Report - Market Connections & General Dynamics Inform...
Federal Cloud Computing Report - Market Connections & General Dynamics Inform...Market Connections, Inc.
 
The Shift For Driving Search Marketing Success [Webcast]
The Shift For Driving Search Marketing Success [Webcast]The Shift For Driving Search Marketing Success [Webcast]
The Shift For Driving Search Marketing Success [Webcast]AIS Media, Inc.
 
Emerging Trends in Channel Incentive Programs
Emerging Trends in Channel Incentive ProgramsEmerging Trends in Channel Incentive Programs
Emerging Trends in Channel Incentive ProgramsCCI - An E2open Company
 
Autotask- Metrics that Matter 2014 - Len DiCostanzo
Autotask- Metrics that Matter 2014 - Len DiCostanzoAutotask- Metrics that Matter 2014 - Len DiCostanzo
Autotask- Metrics that Matter 2014 - Len DiCostanzoMAXfocus
 
Past and present | 25 years of Service Desk KPIs
Past and present | 25 years of Service Desk KPIsPast and present | 25 years of Service Desk KPIs
Past and present | 25 years of Service Desk KPIsMetricNet
 

Similar to Webinar - DMAI DestinationNEXT: Phase 2 (20)

ACT 2014 TMA Survey
ACT 2014 TMA SurveyACT 2014 TMA Survey
ACT 2014 TMA Survey
 
Samanage Benchmarking: Better Service Performance Starts Here
Samanage Benchmarking: Better Service Performance Starts HereSamanage Benchmarking: Better Service Performance Starts Here
Samanage Benchmarking: Better Service Performance Starts Here
 
5 Tips to Breaking Digital Performance Barriers and Building Business Success
5 Tips to Breaking Digital Performance Barriers and Building Business Success5 Tips to Breaking Digital Performance Barriers and Building Business Success
5 Tips to Breaking Digital Performance Barriers and Building Business Success
 
Adobe Summit - Data-Driven Marketing Attribution
Adobe Summit - Data-Driven Marketing AttributionAdobe Summit - Data-Driven Marketing Attribution
Adobe Summit - Data-Driven Marketing Attribution
 
Customer Engagement with Altitude Software -
Customer Engagement with Altitude Software - Customer Engagement with Altitude Software -
Customer Engagement with Altitude Software -
 
Introduction to BOT:Build, Operate and Transfer Offshoring
Introduction to BOT:Build, Operate and Transfer OffshoringIntroduction to BOT:Build, Operate and Transfer Offshoring
Introduction to BOT:Build, Operate and Transfer Offshoring
 
5 Things about the Future of Programmatic - Digiday EU Publisher Summit 2014
5 Things about the Future of Programmatic - Digiday EU Publisher Summit 20145 Things about the Future of Programmatic - Digiday EU Publisher Summit 2014
5 Things about the Future of Programmatic - Digiday EU Publisher Summit 2014
 
SolarWinds State of Government IT Management and Monitoring Survey
SolarWinds State of Government IT Management and Monitoring SurveySolarWinds State of Government IT Management and Monitoring Survey
SolarWinds State of Government IT Management and Monitoring Survey
 
Digital transformation and its impact on banking industry
Digital transformation and its impact on banking industryDigital transformation and its impact on banking industry
Digital transformation and its impact on banking industry
 
Expense Management: Best Practices and Benchmarking for 2015
Expense Management: Best Practices and Benchmarking for 2015 Expense Management: Best Practices and Benchmarking for 2015
Expense Management: Best Practices and Benchmarking for 2015
 
Travel & Expense Management 2015: Strategies to control T&E spending and impr...
Travel & Expense Management 2015: Strategies to control T&E spending and impr...Travel & Expense Management 2015: Strategies to control T&E spending and impr...
Travel & Expense Management 2015: Strategies to control T&E spending and impr...
 
The Early Days of Disruption: the Online Insurance Industry
The Early Days of Disruption: the Online Insurance IndustryThe Early Days of Disruption: the Online Insurance Industry
The Early Days of Disruption: the Online Insurance Industry
 
Pitch Deck for Uptica Digital Agency - Los Angeles / Orange County
Pitch Deck for Uptica Digital Agency - Los Angeles / Orange CountyPitch Deck for Uptica Digital Agency - Los Angeles / Orange County
Pitch Deck for Uptica Digital Agency - Los Angeles / Orange County
 
MAG MARKETING PLAN 2008
MAG MARKETING PLAN 2008MAG MARKETING PLAN 2008
MAG MARKETING PLAN 2008
 
[Webcast] The Shift for Driving Search Marketing Success - Part 2
[Webcast] The Shift for Driving Search Marketing Success - Part 2 [Webcast] The Shift for Driving Search Marketing Success - Part 2
[Webcast] The Shift for Driving Search Marketing Success - Part 2
 
Federal Cloud Computing Report - Market Connections & General Dynamics Inform...
Federal Cloud Computing Report - Market Connections & General Dynamics Inform...Federal Cloud Computing Report - Market Connections & General Dynamics Inform...
Federal Cloud Computing Report - Market Connections & General Dynamics Inform...
 
The Shift For Driving Search Marketing Success [Webcast]
The Shift For Driving Search Marketing Success [Webcast]The Shift For Driving Search Marketing Success [Webcast]
The Shift For Driving Search Marketing Success [Webcast]
 
Emerging Trends in Channel Incentive Programs
Emerging Trends in Channel Incentive ProgramsEmerging Trends in Channel Incentive Programs
Emerging Trends in Channel Incentive Programs
 
Autotask- Metrics that Matter 2014 - Len DiCostanzo
Autotask- Metrics that Matter 2014 - Len DiCostanzoAutotask- Metrics that Matter 2014 - Len DiCostanzo
Autotask- Metrics that Matter 2014 - Len DiCostanzo
 
Past and present | 25 years of Service Desk KPIs
Past and present | 25 years of Service Desk KPIsPast and present | 25 years of Service Desk KPIs
Past and present | 25 years of Service Desk KPIs
 

More from Destination Marketing Association International (DMAI)

More from Destination Marketing Association International (DMAI) (20)

TripAdvisor Travelers' Choice Award and Certificate of Excellence
TripAdvisor Travelers' Choice Award and Certificate of ExcellenceTripAdvisor Travelers' Choice Award and Certificate of Excellence
TripAdvisor Travelers' Choice Award and Certificate of Excellence
 
Destination Promotion: An Engine of Economic Development
Destination Promotion: An Engine of Economic DevelopmentDestination Promotion: An Engine of Economic Development
Destination Promotion: An Engine of Economic Development
 
Big Picture Destination Marketing in the 2015 Hotel Environment
Big Picture Destination Marketing in the 2015 Hotel EnvironmentBig Picture Destination Marketing in the 2015 Hotel Environment
Big Picture Destination Marketing in the 2015 Hotel Environment
 
DMAI's Event Impact Calculator - Providence Warwick CVB Case Study
DMAI's Event Impact Calculator - Providence Warwick CVB Case StudyDMAI's Event Impact Calculator - Providence Warwick CVB Case Study
DMAI's Event Impact Calculator - Providence Warwick CVB Case Study
 
DMAI's Event Impact Calculator - San Francisco Travel Association Case Study
DMAI's Event Impact Calculator - San Francisco Travel Association Case StudyDMAI's Event Impact Calculator - San Francisco Travel Association Case Study
DMAI's Event Impact Calculator - San Francisco Travel Association Case Study
 
DMAI's Event Impact calculator columbia metro cvb case study
DMAI's Event Impact calculator   columbia metro cvb case studyDMAI's Event Impact calculator   columbia metro cvb case study
DMAI's Event Impact calculator columbia metro cvb case study
 
DMAI's Event Impact Calculator - Travel Portland Case Study
DMAI's Event Impact Calculator - Travel Portland Case StudyDMAI's Event Impact Calculator - Travel Portland Case Study
DMAI's Event Impact Calculator - Travel Portland Case Study
 
Building Better Stakeholder Relationships - Webinar
Building Better Stakeholder Relationships - WebinarBuilding Better Stakeholder Relationships - Webinar
Building Better Stakeholder Relationships - Webinar
 
Pocono Mountains, Pennsylvania Advocacy Case Study
Pocono Mountains, Pennsylvania Advocacy Case StudyPocono Mountains, Pennsylvania Advocacy Case Study
Pocono Mountains, Pennsylvania Advocacy Case Study
 
San Diego, California Advocacy Case Study
San Diego, California Advocacy Case StudySan Diego, California Advocacy Case Study
San Diego, California Advocacy Case Study
 
Great Lakes Bay, Michigan - Advocacy Case Study
Great Lakes Bay, Michigan - Advocacy Case StudyGreat Lakes Bay, Michigan - Advocacy Case Study
Great Lakes Bay, Michigan - Advocacy Case Study
 
What's Now & What's Next In Destination Marketing
What's Now & What's Next In Destination MarketingWhat's Now & What's Next In Destination Marketing
What's Now & What's Next In Destination Marketing
 
DMAP Accredidation
DMAP AccredidationDMAP Accredidation
DMAP Accredidation
 
DMAI Fundamentals - Chapter 4 - Tourism Research & Performance Reporting
DMAI Fundamentals - Chapter 4 - Tourism Research & Performance ReportingDMAI Fundamentals - Chapter 4 - Tourism Research & Performance Reporting
DMAI Fundamentals - Chapter 4 - Tourism Research & Performance Reporting
 
DMAI Fundamentals - Chapter 8 - Human Resources
DMAI Fundamentals - Chapter 8 - Human ResourcesDMAI Fundamentals - Chapter 8 - Human Resources
DMAI Fundamentals - Chapter 8 - Human Resources
 
DMAI Fundamentals - Chapter 7 - Technology
DMAI Fundamentals - Chapter 7 - TechnologyDMAI Fundamentals - Chapter 7 - Technology
DMAI Fundamentals - Chapter 7 - Technology
 
DMAI Fundamentals - Chapter 15 - Destination Management in Mexico
DMAI Fundamentals - Chapter 15 - Destination Management in MexicoDMAI Fundamentals - Chapter 15 - Destination Management in Mexico
DMAI Fundamentals - Chapter 15 - Destination Management in Mexico
 
DMAI Fundamentals - Chapter 12 - Alliances
DMAI Fundamentals - Chapter 12 - AlliancesDMAI Fundamentals - Chapter 12 - Alliances
DMAI Fundamentals - Chapter 12 - Alliances
 
DMAI Fundamentals - Chapter 11 - Board of Governance
DMAI Fundamentals - Chapter 11 - Board of GovernanceDMAI Fundamentals - Chapter 11 - Board of Governance
DMAI Fundamentals - Chapter 11 - Board of Governance
 
DMAI Fundamentals - Chapter 9 - Member Care
DMAI Fundamentals - Chapter 9 - Member CareDMAI Fundamentals - Chapter 9 - Member Care
DMAI Fundamentals - Chapter 9 - Member Care
 

Recently uploaded

Hoi An Ancient Town, Vietnam (越南 會安古鎮).ppsx
Hoi An Ancient Town, Vietnam (越南 會安古鎮).ppsxHoi An Ancient Town, Vietnam (越南 會安古鎮).ppsx
Hoi An Ancient Town, Vietnam (越南 會安古鎮).ppsxChung Yen Chang
 
a presentation for foreigners about how to travel in Germany.
a presentation for foreigners about how to travel in Germany.a presentation for foreigners about how to travel in Germany.
a presentation for foreigners about how to travel in Germany.moritzmieg
 
How Safe Is It To Witness Whales In Maui’s Waters
How Safe Is It To Witness Whales In Maui’s WatersHow Safe Is It To Witness Whales In Maui’s Waters
How Safe Is It To Witness Whales In Maui’s WatersMakena Coast Charters
 
Aeromexico Airlines Flight Name Change Policy
Aeromexico Airlines Flight Name Change PolicyAeromexico Airlines Flight Name Change Policy
Aeromexico Airlines Flight Name Change PolicyFlyFairTravels
 
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)Escort Service
 
Haitian culture and stuff and places and food and travel.pptx
Haitian culture and stuff and places and food and travel.pptxHaitian culture and stuff and places and food and travel.pptx
Haitian culture and stuff and places and food and travel.pptxhxhlixia
 
Where to Stay in Lagos, Portugal.pptxasd
Where to Stay in Lagos, Portugal.pptxasdWhere to Stay in Lagos, Portugal.pptxasd
Where to Stay in Lagos, Portugal.pptxasdusmanghaniwixpatriot
 
Revolutionalizing Travel: A VacAI Update
Revolutionalizing Travel: A VacAI UpdateRevolutionalizing Travel: A VacAI Update
Revolutionalizing Travel: A VacAI Updatejoymorrison10
 
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's JewelSicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's JewelTime for Sicily
 
question 2: airplane vocabulary presentation
question 2: airplane vocabulary presentationquestion 2: airplane vocabulary presentation
question 2: airplane vocabulary presentationcaminantesdaauga
 
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)Mazie Garcia
 
Italia Lucca 1 Un tesoro nascosto tra le sue mura
Italia Lucca 1 Un tesoro nascosto tra le sue muraItalia Lucca 1 Un tesoro nascosto tra le sue mura
Italia Lucca 1 Un tesoro nascosto tra le sue murasandamichaela *
 
Authentic Travel Experience 2024 Greg DeShields.pptx
Authentic Travel Experience 2024 Greg DeShields.pptxAuthentic Travel Experience 2024 Greg DeShields.pptx
Authentic Travel Experience 2024 Greg DeShields.pptxGregory DeShields
 
Inspirational Quotes About Italy and Food
Inspirational Quotes About Italy and FoodInspirational Quotes About Italy and Food
Inspirational Quotes About Italy and FoodKasia Chojecki
 
Moroccan Architecture presentation ( Omar & Yasine ).pptx
Moroccan Architecture presentation ( Omar & Yasine ).pptxMoroccan Architecture presentation ( Omar & Yasine ).pptx
Moroccan Architecture presentation ( Omar & Yasine ).pptxOmarOuazzani1
 

Recently uploaded (17)

Hoi An Ancient Town, Vietnam (越南 會安古鎮).ppsx
Hoi An Ancient Town, Vietnam (越南 會安古鎮).ppsxHoi An Ancient Town, Vietnam (越南 會安古鎮).ppsx
Hoi An Ancient Town, Vietnam (越南 會安古鎮).ppsx
 
Enjoy ➥8448380779▻ Call Girls In Sector 74 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 74 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 74 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 74 Noida Escorts Delhi NCR
 
a presentation for foreigners about how to travel in Germany.
a presentation for foreigners about how to travel in Germany.a presentation for foreigners about how to travel in Germany.
a presentation for foreigners about how to travel in Germany.
 
How Safe Is It To Witness Whales In Maui’s Waters
How Safe Is It To Witness Whales In Maui’s WatersHow Safe Is It To Witness Whales In Maui’s Waters
How Safe Is It To Witness Whales In Maui’s Waters
 
Aeromexico Airlines Flight Name Change Policy
Aeromexico Airlines Flight Name Change PolicyAeromexico Airlines Flight Name Change Policy
Aeromexico Airlines Flight Name Change Policy
 
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
 
Haitian culture and stuff and places and food and travel.pptx
Haitian culture and stuff and places and food and travel.pptxHaitian culture and stuff and places and food and travel.pptx
Haitian culture and stuff and places and food and travel.pptx
 
Where to Stay in Lagos, Portugal.pptxasd
Where to Stay in Lagos, Portugal.pptxasdWhere to Stay in Lagos, Portugal.pptxasd
Where to Stay in Lagos, Portugal.pptxasd
 
Revolutionalizing Travel: A VacAI Update
Revolutionalizing Travel: A VacAI UpdateRevolutionalizing Travel: A VacAI Update
Revolutionalizing Travel: A VacAI Update
 
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's JewelSicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
 
question 2: airplane vocabulary presentation
question 2: airplane vocabulary presentationquestion 2: airplane vocabulary presentation
question 2: airplane vocabulary presentation
 
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
 
Italia Lucca 1 Un tesoro nascosto tra le sue mura
Italia Lucca 1 Un tesoro nascosto tra le sue muraItalia Lucca 1 Un tesoro nascosto tra le sue mura
Italia Lucca 1 Un tesoro nascosto tra le sue mura
 
Enjoy ➥8448380779▻ Call Girls In Sector 62 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 62 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 62 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 62 Noida Escorts Delhi NCR
 
Authentic Travel Experience 2024 Greg DeShields.pptx
Authentic Travel Experience 2024 Greg DeShields.pptxAuthentic Travel Experience 2024 Greg DeShields.pptx
Authentic Travel Experience 2024 Greg DeShields.pptx
 
Inspirational Quotes About Italy and Food
Inspirational Quotes About Italy and FoodInspirational Quotes About Italy and Food
Inspirational Quotes About Italy and Food
 
Moroccan Architecture presentation ( Omar & Yasine ).pptx
Moroccan Architecture presentation ( Omar & Yasine ).pptxMoroccan Architecture presentation ( Omar & Yasine ).pptx
Moroccan Architecture presentation ( Omar & Yasine ).pptx
 

Webinar - DMAI DestinationNEXT: Phase 2

  • 1.
  • 7. Copyright 2015 | DMAI Strong Community Engagement Weak Community Engagement Established Destination Developing Destination TRAILBLAZERSVOYAGERS EXPLORERS MOUNTAINEERS
  • 8. Copyright 2015 | DMAI • • •
  • 9. Copyright 2015 | DMAI • • •
  • 10. Copyright 2015 | DMAI • • •
  • 11. Copyright 2015 | DMAI • • •
  • 13. Copyright 2015 | DMAI o o o
  • 15. Copyright 2015 | DMAI Scenario model intended to be strategic diagnostic tool, not a benchmarking index to rank DMOs, CVBs or destinations Objective self-assessment to help identify priorities and strategies for the future
  • 17. Copyright 2015 | DMAI • • • • • • • •
  • 19. Copyright 2015 | DMAI Destination Strength
  • 20. Copyright 2015 | DMAI Community Support & Engagement
  • 23. Copyright 2015 | DMAI Diagnostic Report for: Metropolis 1 Community Support & Engagement Metropolis Industry Average Standard Deviation Metropolis Industry Average Standard Deviation Effective DMO Governance Model 15% 10% 7% 5.00 3.60 0.91 Membership Strength & Support 10% 15% 7% 3.00 3.70 1.06 Industry Support 8% 5% 5% 4.00 3.65 1.02 Local Community Support 13% 12% 5% 4.00 2.80 1.00 Effective Advocacy Program 7% 10% 5% 5.00 3.00 1.22 Workforce 15% 15% 5% 2.00 3.10 1.23 Hospitality Culture 16% 5% 4% 4.00 3.30 1.03 Regional Cooperation 1% 8% 5% 5.00 3.20 1.09 Funding Support & Certainty 10% 10% 4% 3.00 2.90 1.06 Economic Development 5% 10% 4% 5.00 2.80 0.99 COMMUNITY SUPPORT & ENGAGEMENT (Metropolis) 3.78 AVERAGE DESTINATION STRENGTH 3.55 Relative Importance (0-100%) Perceived Performance (1-5 scale) Diagnostic Report for: Metropolis Destination Strength Metropolis Industry Average Standard Deviation Metropolis Industry Average Standard Deviation Destination Performance 10% 10% 7% 4.00 3.60 0.91 Brand 15% 15% 7% 3.00 3.70 1.06 Accommodation 12% 5% 5% 3.00 3.65 1.02 Attractions & Entertainment 8% 12% 5% 3.00 2.80 1.00 Convention & Meeting Facilities 5% 10% 5% 4.00 3.00 1.22 Air Access 15% 15% 5% 2.00 3.10 1.23 Events 10% 5% 4% 5.00 3.30 1.03 Sporting & Recreation Facilities 11% 8% 5% 4.00 3.20 1.09 Communication & Internet Infrastructure 9% 10% 4% 3.00 2.90 1.06 Mobility & Access 5% 10% 4% 5.00 2.80 0.99 DESTINATION STRENGTH (Metropolis) 3.41 AVERAGE DESTINATION STRENGTH 3.77 Relative Importance (0-100%) Perceived Performance (1-5 scale)
  • 24. Copyright 2015 | DMAI • – – • • –
  • 26. Copyright 2015 | DMAI Relative Importance Perceived Performance 1st 2nd 3rd 4th 10th 3rd 2nd 4th
  • 27.
  • 31. Copyright 2015 | DMAI Strong Community Engagement Weak Community Engagement Established Destination Developing Destination • • • • • • • • • • • • •
  • 32. Copyright 2015 | DMAI Strong Community Engagement Weak Community Engagement Established Destination Developing Destination • • • • • • • • •
  • 33. Copyright 2015 | DMAI Strong Community Engagement Weak Community Engagement Established Destination Developing Destination • • • • • • • •
  • 37. Copyright 2015 | DMAI Guide & Practice Handbook Basic Scenario Model Plot Scenario Model Assessment Workshop Users Public Single User Multiple User DMO / Destination Client Services • Guide • Practice Handbook • Access to Online Diagnostic tool • Scenario model plot of Individual DMO • Access to Online Diagnostic tool • Detailed scenario model plot & analysis • Full diagnostic report card • Workshop Including: • DestinationNEXT presentation • Online self-assessment • Analysis and review of results • Group discussion and strategy session Fee Free Free $25 USD per Participant Workshop Fee Based on DMO Budget Size (USD) • >250k - $4,000 • <1M - $5,000 • <3M - $6,000 • <10M - $7,500 • >10M - $8,500