1. Our Aim
To give the owners of small and medium sized
businesses the assurance they’ll get paid for the
work they do
2002
Assessment Recovery Training Management Credit Reporting Consultancy
2. 5 Step Process
Know your customer
Establish payment terms
Invoice
Secure payment
When all else fails
Assessment Recovery Training Management Credit Reporting Consultancy
3. Know your customer
Step 1 – Know your customer
Company
Owners/Directors Reputation & Assets
Establishment
Limited Company Who are they Individuals
Partnership Where are they Organisation
Sole Trader What are they liable for
Assessment Recovery Training Management Credit Reporting Consultancy
4. Know your customer
Physical
Credit Location
Companies References
House
Land
Registry
Facebook
Linked In
CCJ Google
Bankruptcy
Good Credit Checking
Organisation
Assessment Recovery Training Management Credit Reporting Consultancy
5. Know your customer
Company Establishment
Company Name Rannock Properties Ltd
Registered Number 02095986
Legal Form Private Limited Liability Company (GB)
Incorporation Date 03 February 1987
Issued Capital (Returns) GBP 30,000
Registered Office Rannock House, Geddington Road, Corby, Northants, NN18 8ET
Main Trading Address Rannock House, Geddington Road, Corby, Northants, NN18 8ET
Telephone 01536 260261
Fax 01536 400208
Website www.tolots.co.uk
Trading Style
Assessment Recovery Training Management Credit Reporting Consultancy
6. Know your customer
Company Directors
Mr Dudley Leslie Annible
Positions Held Director
Address 42 High Street, Cranford, Kettering, Northamptonshire, NN14 4AA
Date of Birth 03 July 1970
Nationality British
Occupation Director
Date Appointed 27 Apr 2009
Other Associations None
Assessment Recovery Training Management Credit Reporting Consultancy
7. Know your customer
Credit Rating – Company 1
Credit Value
Credit Limit £20,000
Risk Index
0 20 40 60 80 100
Risk of Failure 87 out of 100. 13% of UK Businesses have a lower risk of failure
Credit Decision Very good credit
Recommended Action Proceed
Delinquency Score 87
Late Payment Risk 13% of UK Businesses have a lower risk of paying significantly late
Assessment Recovery Training Management Credit Reporting Consultancy
8. Know your customer
Credit Rating – Company 2
Credit Value
Credit Limit Insufficient data to provide a safe credit score, seek suitable guarantees
Risk Index
0 20 40 60 80 100
Risk of Failure 2 out of 100. 98% of UK Businesses have a lower risk of failure
Credit Decision Maximum risk
Recommended Action Decline
Delinquency Score 4
Late Payment Risk 96% of UK Businesses have a lower risk of paying significantly late
Assessment Recovery Training Management Credit Reporting Consultancy
9. Know your customer
Assets
Date of Accounts 30/11/2010
Sales Turnover -
Exports -
Profit/Loss Before Taxes -
Equity Shareholders Funds 390,984
Tangible Net Worth 390,984
Total Fixed Assets 607,360
Total Assets 672,237
Total Current Assets 64,877
Total Current Liabilities 142,617
Net Current Assets (Liabilities) - 77,740
Long Term Debt 138,636
Number of Employees -
Assessment Recovery Training Management Credit Reporting Consultancy
10. Know your customer
Ongoing Trading – Credit Monitoring
Monitor This Company
Change of Address
Change of Ownership
0 20 40 60 80 100 New Director
CCJ
0 20 40 60 80 100
Assessment Recovery Training Management Credit Reporting Consultancy
11. Know your customer
Know Your Customer - Summary
Customer Establishment
Directors/Owners
Reputation/Assets
Monitor
Take Action
Assessment Recovery Training Management Management
Assessment Recovery Training Credit Reporting Consultancy
12. Know your customer
Know Your Customer - Summary
Customer Establishment
Directors/Owners
Reputation/Assets
Monitor
Take Action
Note
1. You don’t have to offer the same credit terms to all customers
2. Credit terms can vary over time
3. You don’t have to offer credit terms at all
Assessment Recovery Training Management Credit Reporting Consultancy
13. When all else fails
5 Step Process
Know your customer
Establish payment terms
Invoice
Secure payment
When all else fails
Assessment Recovery Training Management Credit Reporting Consultancy
14. When all else fails
When All Else Fails
You can’t get paid for the work you have done
Put it down to experience – and learn from it
i.e. Do something to ensure that it doesn’t
happen again
Pursue the debt
Assessment Recovery Training Management Credit Reporting Consultancy
15. When all else fails
Pursuing the debt
Is it worth it?
Is the debt in dispute?
Is it likely to be contested/avoided?
Debt Recovery Claims
Principal Sum
Late Payment Compensation
Interest – 8% above base rate
Court Fees
Assessment Recovery Training Management Credit Reporting Consultancy
16. When all else fails
Pursuing the debt - How
Letter of Claim (14 days)
Serve Notice on the Defendant (14 days)
Default Judgement (or hearing)
Pay the Sum Claimed
Enforcing the Judgement
Assessment Recovery Training Management Credit Reporting Consultancy
17. When all else fails
Enforcing the Judgement – Part 1
Apply to the County Court for:
Order for Questioning
Charge on Property or Shares
Third Party Debt Order
Warrant of Execution (Bailiffs)
Petition for Bankruptcy
Assessment Recovery Training Management Credit Reporting Consultancy
18. When all else fails
Enforcing the Judgement – Part 2
Apply to the High Court for the enforcement of the
County Court Judgement
High Court Enforcement Officers can forcibly seize assets
belonging to the defendant to the value of the claim
Assessment Recovery Training Management Credit Reporting Consultancy
19. When all else fails
Step 5 - When All Else Fails - Summary
Don’t let it get that far
Have clear processes and procedures
Follow them
Keep your customer informed
Know who to call
Assessment Recovery Training Management Credit Reporting Consultancy
20. PayAssured
Helping businesses to get paid
From a polite phone call on your
behalf to court action and
enforcement
Assessment Recovery Training Management Credit Reporting Consultancy
21. PayAssured
Credit Management Assessment
Credit Management Training
Credit Management Service
Credit Reporting
Debt Recovery
Consultancy Services
Assessment Recovery Training Management Credit Reporting Consultancy