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Koen Denolf
communicatiestrateeg

      over
brand(ed) utilities
Don’t Push is about companies and brands
  losing the ability to reach their target group in
                  traditional ways.
...or failing to keep them focussed on
           what you are telling
“Advertising is the price you pay for being
                  boring”             (Andy Sernovitz)
advertising gets a social function
  bring me something that is
      interesting, relevant.
the technology is at hand
brand(ed) utilities

tools that improve people’s daily lives,
  coming from brands and adding to
      the total brand experience.
“uit ons Future Talking-
onderzoek kwam branded utility
naar voren als een van de
verwachtingen van consumenten
ten opzichte van merken”
           (Steven Van Belleghem, Insites Consulting)
brand(ed) utilities


 build relationships
brand(ed) utilities


       not pushing messages but
let people free to make their own choices
brand(ed) utilities


incite (inter)action with(in) your target group
brand(ed) utilities


a form of content marketing
brand(ed) utilities


investment in a long term relationship with
                your public
brand(ed) utilities


agencies become service providers
how to get started?


find out what people want to do and
          give it to them
how to get started?


   make sure there is a link
between brand and brand utility
how to get started?


tell people about it, preferably in
        an informative way
how to get started?


evaluate and improve
what about   ROI ?
engagement
purchases
image and prestige
attract customers
inspire sharing and community
            building
claim an emotional terrain
and now up to you
unloading now...

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Don't Push 3 - Koen Denolf over Brand Utilities

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