Green Flag Presentation

THE TOOLS TO HELP YOU

MIND
YOUR OWN

BUSINESS

® 2007 Transworld Systems Inc. (Rev 11/07) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Transworld Systems Inc.
Company Overview

• In business since 1970
• 60,000+ clients
• 100 Offices Nationwide
• Recovered $2.4 billion* in the last 5 years for companies across all
industries including Fortune 500 & 100 Companies
• Success rate of more than 4 times that of the industry average**
• 24/7 Online account management

* Company Average
**Based on ACA Statistics


Markets Served
• Accounting • Government • Postal Services
• Advertising & Marketing Firms • Health & Fitness Clubs • Print Shops
• Ambulance Services • Heating & Air Conditioning • Private Schools
• Attorneys • Hospitals, Medical & Dental • Professional Athletic Teams
• Auto Dealers, Parts Stores & Practices • Restaurants
Suppliers • Hotels • Retailers
• Banks & Credit Unions • Industrial Manufacturers & • Security Alarm Companies
• Cellular Telephone Services Distributors • Telephone/Communications
• City, County & State • Insurance Companies & • Trade Schools
Governments Agents • Travel Agencies
• CPAs • Lawn Care • TV Stations
• Colleges & Universities • Libraries • Utility Companies
• Construction Companies & • Mail Order Houses • Veterinarians
Specialty Trades • Medical Laboratories • Video Stores
• Convention Services • Newspapers & Magazines • Waste Management
• Fuel Oil Companies • Pest Control
• Girl Scout Councils & YMCAs


What Our Clients Have in Common

• They extend credit and/or accept checks
• They have an individual or entire department devoted to
collecting past due accounts internally
• They use GreenFlag Profit Recovery as a way to reduce internal
expenses & increase cash flow

“As a national direct marketer, we faced some very unique challenges in the area of
collections. Transworld not only helped us meet these challenges, but helped us
exceed our goals in a very cost-effective manner.”
Tom Miglino, Vice President – American Mint


What the Experts Say
“The company has a collection rate of well over 50%. The typical
collection firm gets only 20% and keeps 25% to 50% of recovered
funds.” Fortune Magazine

“The numbers speak for themselves – recovery of over $230 million
dollars with a 53% recovery rate and an ROI of almost 4,000% with a
collection cost of 2.5%.” Steve Hellebush, VP of Business Development,
Medical Group Management Association

“Transworld gets credit for the highest recovery rate in the industry.”
Barron’s


Why it Works

• We provide the impact of third party for an
average of less than $10 per account.

• Minimize internal efforts.

• Preserve your valued customer relationships.

• Provide complete monthly reporting on all accounts.

• Interactive, secure Online Client Portal (OCP) that allows you to
submit accounts instantly.


Conventional 2-Phase Approach

Day 30 Day 60 Day 90 Day 120 Day 150
In-House Statement Statement Statement, Statement, Statement,
Efforts Letter #1, Letter #2, Letter #3,
Phone Calls Phone Calls Phone Calls

Day 180
Out-
sourcing Intensive telephone contact and/or legal action at a cost of 25-50% of
recovered amounts.

According to the Dartnell Institute, the average cost of working an
account internally over a six month period is $31.60 per account.


Decrease in Recoverability


GreenFlag Three Phase Approach

Conventional
Transworld
In-House Efforts Collection
Systems
Methods


GreenFlag Three Phase Approach
Current 30 Days 60 Days
In-House Statement Statement Statement
Efforts Phone Call Phone Call
Limit internal efforts to less than $11 per account

90 Days 104 Days 118 Days 132 Days 146 Days

Transworld We contact slow paying accounts every 10-14 days – at
Systems the client’s direction. Making up to 5 contacts – each
progressively stronger.
Fixed fee – averaging less than $10 per account. The
client controls the process.

Conventional 180 Days/Write Off
Collection Contingency Based Collections
Methods Credit Management Services*
* Optional Service Provided


Start Early – Recover More
According to the U.S. Department of Commerce, the older an account, the
harder it is to collect.

Fact: Companies wait to take action because they don’t want to
pay a percentage and they don’t want to alienate their customer.
Fact: GreenFlag is designed to take action early and diplomatically,
recovering earlier and maintaining valuable customer relationships.


National Statistics Prove It
Transworld
Collected
Since Transworld does not take a percentage or
alienate customers, our clients:
56%
(company • Use us earlier
average) • Experience a 56% recovery rate
• At an average cost of 4 cents per dollar
Average
Agency collected
Collected
14%
(ACA
Average)
TSI Cost:
According to the American Collectors Association,
4¢ per dollar
Average the average collection agency collects less than
collected
Agency Cost:
33%
14% of all debts assigned at an average cost of 33
(company (ACA
cents per dollar.
average) Average)


Complete Online Account Management

We offer an easy way to transmit or stop accounts!
• You will have 24/7 online account
management from anywhere in the world
• Complete control to stop, start & suspend
accounts
• Upload spreadsheets with account
information & submit large groups of
accounts instantly
• Easy to learn with, great training tutorials
• Complete reporting
• Superior online support


Why It Works
We recover more because we start earlier.
• Fixed fee, early third party intervention
*
• Minimizes internal efforts at less than $10 per account
• We work ALL of the accounts the same way, regardless of the size
or the balance
• Preserves your valued customer relationships
• Provides complete monthly reporting on all accounts
• Interactive, secure Online Client Portal (OCP) allows you to submit
accounts instantly

“GreenFlag has collected more than $600,000 for our office in delinquent
insurance claims. The collection cost was a mere 1.1%!” Ruby Dust,
Administrator Surgery, Inc. in Tulsa, Oklahoma

*Company Average


Credit Management Services
When intensive recovery efforts are required.
GreenFlag Verbal Demands employs a team of highly trained
recovery specialists operating from nationwide call centers.

Verbal Demands Phase:
• Professional, third party intervention
• A more intensive recovery program
• No collection, no charge
• Offers legal recourse for tough cases


Debtor Contact Map – Local Presence


Legal Options
Making the difference in the toughest cases.
GreenFlag Legal Options can make a difference where court action is
warranted, and there are assets that can be recovered.

Legal Options Phase:
• Cause suit to be filed
• Pay all court costs
• Pay attorney fees, service or process fees
• Pay any other fees necessary to satisfy a judgment
• An attorney will appear in court on your behalf
Most Importantly:
• If no money or assets are collected, there is NO charge.


Early Intervention with GreenFlag

According to the Dartnell Institute, the average cost of working
an account over a six month period is $31.60 per account.


Why Do GreenFlag Demands Work?

• Return address is from closest contact office which is zip code activated.
Local contact!
• No company name, only PO Box on the envelope which makes it hard
to recognize. Gets opened!
• Size changes from mailgram to letter size every 10 days.
• Return payment envelope & tear off voucher in 1st, 3rd, & 5th demands.
The only thing we don’t do is lick the stamp for them!
• FDCPA Disclaimer on the bottom of the 1st demand for payment.
• 3rd party impact!


First Demand, Courtesy Notice


First Demand, Intensive


Second Demand


Third Demand


Fourth Demand


Fifth & Final Demand


Thank You Letter - Optional


Monroe Design – Status Report


Alliances/Partnerships Overview

Strategic Alliances & Partnerships Deliver Better Support.
The strength of our strategic relationships is apparent in the caliber of our
alliances.

The Value of Alliances & Partnerships.
Maintaining these relationships help us deliver better value and
services to our clients by providing a proven system to those
businesses looking to spend less and recover more by increasing their
cash flow and maximizing their profits.


Alliances/Partnerships Overview
In a strategic alliance or partnership:
• Both parties bring experience and specific areas of expertise to the
relationship.
• Both operate at the highest level of professionalism, integrity and are
committed to the best interest of the client.
• Both share the same goal of providing clients the solutions and tools
essential to grow and sustain a profitable business.

Transworld Systems currently has partnerships with many notable
organizations across the nation. We continually form new alliances and
partnerships in an effort to provide our customers with the best service
possible.


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