7. ORGAHEAD Simulated annealer (expectation learning) + adaptive agents (experiential learning) STRATEGIC 1 0 1 1 0 0 1 0 1 OPERATIONAL time task organizational decision Forecasting: Current performance Possible change Expected performance Who knows who Who knows what actual design change actual performance experience information from others information from task feedback Feedback Recommendations
18. Sequence Analysis adaptive organizations : HHH T F TT FFFFF HHH T H FF H F T F H FFF H F H T H F H F HH F H H T HH T HHHH TT F T H T H T H TTTTT H T F T F TTTTTT F H T F TT HH F HH F H FF H T H TTT F HH T HH F T F T F H FFF T H F HH T F HH T T H TTTTTTTT H TTTTTT H F T H T H TTTTTT F TT HHHHH TT TTTTTTTTT H TTTTTTTT H TT H F TTTTTTT F T H TTTT H T T H T H F T H TTT H TT H TTTTTTTTTT H TTT H T F TTTTTTT F T T H T H TTT H TTTT H TTT HH F T FFF TTTT FF T FF TTTTTT F T TT F HH T H TT F TTTT F T F TT F H T FF TTT HH TTTTT H T H TT T H TT H TTTTTT H TT HH TTTTTTT H TTTTTTTTTTTTTTTT H F T FF TTT H TTTT HH T H F T H T F H TT H TT FF TT FF TTTT F maladaptive organizations : TTTTTTT H TT F TTTTT H FFF H F T F TT F T H T FF TT H T H F TT TTTTT H F T F TTTT H TT F T FF T FFFFFF T F H T F TT FF TT F HHHHHH F HHHH F H F H F HH F H TT H F H FFFFF T HH F HH F T F T F TTT F T FF H F HHHHH T H T H F TT H FF T FF H FF H F H F H T F TTT H T FF HH F HH TT FF H TT H F TT F H T F H T H FF H T F HH TT T F TT F TT F T H TT F T F TT FF H T F H F T F H T FF H F T H F H F H F F T FF TTTT FF H FF T FFFF H FFFFFFF H F HH F H F H F HH FF H F TT F H F H T HH T HHH T H T F H TT H FF T H F H T H T FFFFFF H T H T H TTTTTTTTT FF TTTTT F TT F HHH T HH TT F H FF H FFF H F HHH T FF H TT HH FFFFFFF HH F H FFF T F HH FF HHH F H F H F too many firings more structural changes than turnover T = Tie Change H = Hire F = Fire
31. Applications Hypothetical 3-45 Adaptive Organizations Questionnaire Schwab Questionnaire 683, 9 divisions SGI Questionnaire 17-150, 35 units Nursing Study Archival Data 9-12 Crisis Response Units Questionnaire and Experiment 4-6 NPS teams Field Observations 5 cells Comcargru Data Number of Agents/divisions Study