3. Definitions
Counseling: Is when an appropriate mental health
professional helps a client with their emotional
problems, conflicts, and goals.
Technology: Applying useful and practical sciences
to industry or commerce.
Counseling Technology: Applying technology to the
counseling process in order to bring in more ease,
communication, security, and organization.
technology. 2012. In Collins Dictionary. Retrieved July 6, 2012, from http://www.collinsdictionary.com/dictionary/english/technology
4. Benefits of Counseling
Technology
THERE ARE SEVERAL BENEFITS FOR
COUNSELING TECHNOLOGY
• The ability for clients to have access to counselors around the world
• The organizational ability that technology brings for counselors and
their staff
• Faster test results for clients and counselors
• Less storage space needed
• Online appointment scheduling
• More opportunities for clients to receive the services that fit their
lifestyle
5. Computers & Laptops
Computers and laptops help counselors, staff, and clients in
many different ways. Computers and laptops…
o Provides record keeping
o Case notes can be kept electronically
o Saves physical storage
o Provides testing and quick results
o Makes online counseling or cyber counseling possible
o Appointment scheduling can be done online, as well
as cancelations and rescheduling
o Allows for secluded counselors to ask for advice from
other professionals
6. Phones and Cell Phones
Hard line phones have been around for some time, but they
are still vital for everyday communication. Cell phones are
relatively new and have some additional helping qualities
that hard line phones do not offer.
o Makes phone counseling possible
o SMS or text counseling is gaining popularity
especially with young adults and is made possible
because of cell phones
o Allows for instant communication
o Helps secluded clients and clients with no access to
internet reach out to distant counselors
o Used for appointments as well
7. Fingerprint Locks and Cameras
There are so many possibilities with new technology
Fingerprint locks make life easier by…
Not requiring a key
No memorization for a number pad lock
No worries about losing a key and letting it fall into the wrong hands
Many fingerprints can be added as well as temporary fingerprints
If someone had access who does not need access anymore their
fingerprint can be quickly removed
Cameras can be used for security purposes
Cameras also could be used for client privacy by informing them
when there are no other individuals they will run into while leaving
Negi, A. (2005). Benefits of fingerprint door lock. Retrieved from http://www.articledashboard.com/Article/Benefits-of-Fingerprint-Door-Lock/1091278
8. Tablets
Tablet: A computer that is small and flat that allows the user
to write and draw freehand onto the screen.
Examples: Apple’s Ipad, Samsung’s Galaxy Tab, & Barnes &
Nobles’ Nook Tablet
App: is short for application program.
Tablets make life easier by…
Having apps that help with appointments
Having apps that help with billing
Having the clients use the tablet to draw in therapy
Having children play games on the tablet
Testing can be done with a tablet
app. 2012. In Collins Dictionary. Retrieved July 6, 2012, from http://www.collinsdictionary.com/dictionary/english/app
tablet. 2012. In Collins Dictionary. Retrieved July 6, 2012, from http://www.collinsdictionary.com/dictionary/english/tablet
9. Key Findings/Result 2
(2012). Motorola - droid razr maxx 4g mobile phone - black (verizon wireless). (2012). [Web Photo]. Retrieved from http://www.bestbuy.com/site/Motorola - DROID RAZR Maxx 4G Mobile Phone
- Black (Verizon Wireless)/4793672.p?id=1218531560772&skuId=4793672&st=razor ma&xxcp=1&lp=1&contract_desc=
(2012). Hp - 14" pavilion laptop - 4gb memory - 320gb hard drive - pewter. (2012). [Web Photo]. Retrieved from http://www.bestbuy.com/site/HP+-+14“+Pavilion+Laptop+-+4GB+Memory+-
+320GB+Hard Drive+Pewter/5373828.p?id=1218637207791&skuId=5373828
(2012). Samsung - galaxy tab 2 7.0 with 8gb memory - titanium silver. (2012). [Web Photo]. Retrieved from http://www.bestbuy.com/site/Samsung+-Galaxy+Tab+2+7.0+with+8GB+Memory +-
+Titanium Silver/5064393.p?id=1218604366681&skuId=5064393
10. Disadvantages of Counseling
Technology
T H E R E A R E S E V E R A L D I S A D VA N TA G E S F O R
COUNSELING TECHNOLOGY
• Everything needs to be backed up onto another hard drive just incase a computer
crashes
• Privacy and security of client.
• If case notes, records, appointments are stored online they could be accessed by
someone else
• During an online counseling session the session could be assessed by a non
authorized individual, compromising the client
• Online, phone, or text counseling
• The counselor could miss cues that could be picked up in a face-to-face counseling
session
• Efficacy issues
Pelling, N. J. (2005). A survey of career counseling wants and needs: In person, by telephone, and via the internet. Journal of
Technology in Counseling, 4(1), Retrieved from http://jtc.columbusstate.edu/Vol4_1/Pelling/Pelling.htm
11. References
(2012). Motorola - droid razr maxx 4g mobile phone - black (verizon wireless). (2012). [Web Photo].
Retrieved from http://www.bestbuy.com/site/Motorola - DROID RAZR Maxx 4G Mobile Phone –
Black (Verizon Wireless)/4793672.p?id=1218531560772&skuId=4793672&st=razor
ma&xxcp=1&lp=1&contract_desc=
(2012). Hp - 14" pavilion laptop - 4gb memory - 320gb hard drive - pewter. (2012). [Web Photo].
Retrieved from http://www.bestbuy.com/site/HP+-+14“+Pavilion+Laptop+-+4GB+Memory+-
+320GB+Hard Drive+- +Pewter/5373828.p?id=1218637207791&skuId=5373828
(2012). Samsung - galaxy tab 2 7.0 with 8gb memory - titanium silver. (2012). [Web Photo]. Retrieved
from http://www.bestbuy.com/site/Samsung+-+Galaxy+Tab+2+7.0+with+8GB+Memory+-+Titanium
Silver/5064393.p?id=1218604366681&skuId=5064393
app. 2012. In Collins Dictionary. Retrieved July 6, 2012, from
http://www.collinsdictionary.com/dictionary/english/app
Negi, A. (2005). Benefits of fingerprint door lock. Retrieved from
http://www.articledashboard.com/Article/Benefits-of-Fingerprint-Door-Lock/1091278
Pelling, N. J. (2005). A survey of career counseling wants and needs: In person, by telephone, and via
the internet. Journal of Technology in Counseling,4(1), Retrieved from
http://jtc.columbusstate.edu/Vol4_1/Pelling/Pelling.htm
tablet. 2012. In Collins Dictionary. Retrieved July 6, 2012, from
http://www.collinsdictionary.com/dictionary/english/tablet
technology. 2012. In Collins Dictionary. Retrieved July 6, 2012, from
http://www.collinsdictionary.com/dictionary/english/technology
