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3PL Trends
&
Evolution
By Laura Olson
3PL Industry isConsolidating1
• Prior to 2013,there was only one broker inNorth America with revenuesexceeding $1billion (C.H.
Robinson). Todaythe total numberof 3PLs is declining and several haveexceeded the $1 billion revenue
mark
• Trendis fueled by privateequity fund investment. 3PLs and freight brokerageshave loyal shippers and
large numbersof contracted carriersand are excellent targets.
2
• Evolving from smaller 3PLs focused on transportation and warehousing, now 3PLs are expanding
their service offerings into full service supply chain management
• Larger 3PLs are attracting employees with degrees in supply chain management from major
universities
IncreasingLevel of Sophistication
3
Pure Brokers Large 3PLs
Adding value
added services
Adding brokerage
• Definitions of 3PL and brokersare blurringwith less distinction between the two. Now seeing some
crossover of services provided
Nature of 3PLs Is Changing
4 Increased Collaboration
• Increasedincidenceof reported “gainsharing” between shippers and 3PLs
• Increasedinterest of shippers incollaborating with othercompanies, including competitors to improve
logistics costs and services
Capgemini
5 Extensionof the 3PL
InboundLogisticsStudy
• 3PL partnerships are expanding well past the typical warehousing and transportation agreements
• Shippers want service providers that act as anextension of their enterprise
• 3PL extension requires greater information sharing
• 3PLs want a vested interest incustomers’ supply chainperformance
6 Non-Asset 3PL Growth
• 47%of Inbound Logistics survey respondents identified themselves as non-asset based service providers
and 42%report operating as both asset and non-asset based providers
• Brokers usetechnology as a competitive differentiator
• Driver shortageincreases the valueof brokers
InboundLogisticsStudy
7 SpinOffs
• Most notably automotive manufacturersand healthcarecompanies are spinning off internallogistics
departments, distribution networks &dedicated fleets to enter the 3PL arena
• Manufacturerswith unutilized warehousespace and transportation resources arealso starting 3PL
operations to maximize the useof their assets
InboundLogisticsStudy
8 3PL Customer Service isKey
• Numberone reason shippers cited for failed partnerships (50%of those surveyed): poor customer
service
• 3PLs often specialize by function, vertical and mode. Commonfor shippers to use morethan one 3PL
and benchmarkperformanceof multiple providers
• 64%of those shippers surveyedreported that theyvalue customer service over cost whenevaluating
the value of a 3PL
InboundLogisticsStudy
9 Increased Reliance on3PLs for IT
• Increasednumberof shippers are countingon 3PLs to fill technology strategy and implementation needs
• 94%of 3PLs use EDI
Shippers 3PLs
Greatestchallenge: cutting
transportcosts
84%of3PLsuseTMS
93%OF 3PLsprovideLTL
InboundLogisticsStudy
10
TransformativeChanges
• Biggest changesforcing retailers and wholesalers to re-aligndistribution pipelines:
• Omni channelretailing
• Direct-to-consumerfulfillment
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3PL Trends and Evolution

  • 2. 3PL Industry isConsolidating1 • Prior to 2013,there was only one broker inNorth America with revenuesexceeding $1billion (C.H. Robinson). Todaythe total numberof 3PLs is declining and several haveexceeded the $1 billion revenue mark • Trendis fueled by privateequity fund investment. 3PLs and freight brokerageshave loyal shippers and large numbersof contracted carriersand are excellent targets.
  • 3. 2 • Evolving from smaller 3PLs focused on transportation and warehousing, now 3PLs are expanding their service offerings into full service supply chain management • Larger 3PLs are attracting employees with degrees in supply chain management from major universities IncreasingLevel of Sophistication
  • 4. 3 Pure Brokers Large 3PLs Adding value added services Adding brokerage • Definitions of 3PL and brokersare blurringwith less distinction between the two. Now seeing some crossover of services provided Nature of 3PLs Is Changing
  • 5. 4 Increased Collaboration • Increasedincidenceof reported “gainsharing” between shippers and 3PLs • Increasedinterest of shippers incollaborating with othercompanies, including competitors to improve logistics costs and services Capgemini
  • 6. 5 Extensionof the 3PL InboundLogisticsStudy • 3PL partnerships are expanding well past the typical warehousing and transportation agreements • Shippers want service providers that act as anextension of their enterprise • 3PL extension requires greater information sharing • 3PLs want a vested interest incustomers’ supply chainperformance
  • 7. 6 Non-Asset 3PL Growth • 47%of Inbound Logistics survey respondents identified themselves as non-asset based service providers and 42%report operating as both asset and non-asset based providers • Brokers usetechnology as a competitive differentiator • Driver shortageincreases the valueof brokers InboundLogisticsStudy
  • 8. 7 SpinOffs • Most notably automotive manufacturersand healthcarecompanies are spinning off internallogistics departments, distribution networks &dedicated fleets to enter the 3PL arena • Manufacturerswith unutilized warehousespace and transportation resources arealso starting 3PL operations to maximize the useof their assets InboundLogisticsStudy
  • 9. 8 3PL Customer Service isKey • Numberone reason shippers cited for failed partnerships (50%of those surveyed): poor customer service • 3PLs often specialize by function, vertical and mode. Commonfor shippers to use morethan one 3PL and benchmarkperformanceof multiple providers • 64%of those shippers surveyedreported that theyvalue customer service over cost whenevaluating the value of a 3PL InboundLogisticsStudy
  • 10. 9 Increased Reliance on3PLs for IT • Increasednumberof shippers are countingon 3PLs to fill technology strategy and implementation needs • 94%of 3PLs use EDI Shippers 3PLs Greatestchallenge: cutting transportcosts 84%of3PLsuseTMS 93%OF 3PLsprovideLTL InboundLogisticsStudy
  • 11. 10 TransformativeChanges • Biggest changesforcing retailers and wholesalers to re-aligndistribution pipelines: • Omni channelretailing • Direct-to-consumerfulfillment