1. First Class Solutions
For your spot‐on first class management solutions
Who are we?
We are a group of dynamic young entrepreneurs envisioning to revolutionize ser‐
vices by providing spot‐on first class management solutions for individual job ap‐
plicants as well as, “on and off‐shore” conglomerates and multinational corpora‐
tions.
Products and
Our combined outsourcing experience span in excess of 20 years proving that we
Services
have the ability to enable our clients to maximize their profits, and in so doing
• Human Resource
manage their business more efficiently.
Outsourcing
• Legal and Finance Who needs our Services?
Process
Any business manager would need help in driving down his costs. Labor arbitrage
Outsourcing
alone has been the key driver that determines the fate of any small, medium, or
• Available Call
Center Seating for large enterprise. Businesses have become labor‐centric; blurring the primary vi‐
sion and mission because of rising labor obligations.
in‐bound and out‐
bound use By using first class solutions, you can save as much as 80% in labor costs and re‐
• Social Webber tainer advances.
Solutions
By using first class solutions, our clients can concentrate on making their business
grow by using our list of growing products and services.
First Class Solutions
The Conservatory
Unit 101, 605 Shaw Boulevard
Mandaluyong City, 1550
Philippines
Phone: 632‐379‐2136
Fax: 632‐723‐5105
Mobile: +63917‐627‐1014
E‐mail: liaa@firstclass‐solutions.com

2. First Class Solutions
For your spot-on first class management solutions
Human Resource
Outsourcing
Customized Human Resource Processing tailor made to fit
client needs including the following:
Recruitment, Screening, Selection
Personality and IQ Test Administration
Background Verifications
Medical Examinations
Company Orientation
For Outbound Jobs:
Visa Processing and other documentary requirements
First Class Solutions
The Conservatory
Unit 101, 605 Shaw Boulevard
Mandaluyong City 1550
Phone: 632‐379‐2136
Fax: 632‐723‐5105
Mobile: +63017‐627‐1014
E‐mail: liaa@firstclass‐solutions.com

3. First Class Solutions
For your spot-on first class management solutions
Contact Center Facilities
For Outbound Call Support
VoIP Connectivity
Predictive Dialer (optional)
Voice Recording
Quality Monitoring
Call Scripting
For Inbound Call Support
Interactive Voice Response Systems
Automatic Call Distribution
CRM Integration
Voice Recording
VoIP Connectivity
Quality Monitoring
State‐of‐the‐Art Equipment
Our Facilities provide a total solution for your sales and service needs.
First Class Solutions
The Conservatory
Unit 101, 605 Shaw Boulevard
Mandaluyong City 1550
Phone: 632‐379‐2136
Fax: 632‐723‐5105
Mobile: +63917‐627‐1014
E‐mail: liaa@firstclass‐solutions.com

4. First Class Solutions
For your spot-on first class management solutions
Legal and Finance Process
Outsourcing
We provide a wide range of legal support services to professionals, law
firms and law departments of corporate clients, both onshore and offshore.
Legal Discovery Services
Legal Document Review
Contract/Management, Drafting and Review
Due Diligence
Litigation Coding
Contract and Case Summaries
Privilege and Responsiveness Reviews
Legal Research and Drafting
Research and Analysis
Drafting of Appropriate Legal Documents
Document Services
Presentation Graphics
Legal Transcription and Word Processing
First Class Solutions
The Conservatory
Unit 101, 605 Shaw Boulevard
Mandaluyong City 1550
Phone: 632‐379‐2136
Fax: 632‐723‐5105
Mobile: +63017‐627‐1014
E‐mail: liaa@firstclass‐solutions.com

5. First Class Solutions
For your spot-on first class management solutions
Social Webber Solutions
Solutions to help clients leverage social media, and provide social network marketing
services that will help promote their products and services in the Internet. We not
only build websites, we provide their customers with ready-to-use social networking
based services.
Social Networking Strategy
Customized Social Networking Site
Members Profile
Media Sharing
Content Creation
Blogging/Forum
Document Sharing
Online Event Organizing
Search Engine Optimization
Social Media Optimization
Social Media Marketing
Viral Marketing
First Class Solutions
The Conservatory
Unit 101, 605 Shaw Boulevard
Mandaluyong City 1550
Phone: 632‐379‐2136
Fax: 632‐723‐5105
Mobile: +63017‐627‐1014
E‐mail: liaa@firstclass‐solutions.com