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Making Scrum Stick Inside Heavy Regulated Industries (2012)
 

Making Scrum Stick Inside Heavy Regulated Industries (2012)

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This is my seminar on the making Scrum work inside heavily regulated industries

This is my seminar on the making Scrum work inside heavily regulated industries

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    Making Scrum Stick Inside Heavy Regulated Industries (2012) Making Scrum Stick Inside Heavy Regulated Industries (2012) Presentation Transcript

    • About today’s presenter Laszlo Szalvay Laszlo Szalvay is one of the foremost Scrum experts in the software industry. At CollabNet he oversees the company’s global Scrum business, helping organizations adopt and scale Scrum- based initiatives to drive productivity and quality improvements. He creates engagement frameworks to forge lasting Agile-process transformations at customer sites, using a personal approach to teaching and implementing Lean/Agile/Scrum processes as a means of achieving greater IT agility. He is expert at leading successful distributed Agile environments (usually with an Indian or Chinese offshore model), and addressing cultural nuances, replication issues, and capital and headcount resource requirements. Prior to CollabNet, Szalvay co-founded and led operations for Danube, a leader in Scrum tools and training, before it was acquired by CollabNet. He is an active industry thought leader, having written and contributed hundreds of articles, presentations and blogs on improving software delivery through Scrum. Since mid-2010, Szalvay has traveled more than 330,000 miles throughout Europe, Asia and North America, working with CollabNet customers and partners to gain a unique perspective of the complexities and success strategies of a globally distributed software organizations.1 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Making Agile Work in Regulated Industries Laszlo Szalvay VP Worldwide Scrum Business August 2012ENTERPRISE2 CLOUD DEVELOPMENT Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Compliance is Top of Mind To become a mainstream methodology, Agile had to overcome many potential obstacles. The first was geography…One of today’s most daunting obstacles is compliance, often bringing heavyweight documentation, required procedures that are very waterfall-ish, complex approval workflows, and complicated approval processes. July 2011 Forrester Research, Inc. “Compliance Is A Hurdle, Not A Barrier, To Agile” Tom Grant, PhD3 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • About CollabNet dPaaS Dev Tools Hosting Agile PM #1 Scrum Trainer Open ALM Platform Themes Build Lab Management Founded Founded Subversion Hybrid Cloud Development Collaborative Development ALM Communities Platform ALM 1999 2000 2007 2008 2009 2011 2012 Recognition4 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • AgendaReview of Agile andGRCReview ourTechnology & ProcessApproachClosing 2007, 2011 COSO Enterprise Risk Management: Establishing Effective Governance, Risk, and Compliance Processes Robert R. Moeller5 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Problem Statement Undoubtedly, the Dodd-Frank bill has driven the biggest risk management changes for banks; Dodd-Frank’s 2,300-plus pages contain hundreds of new rules and spell out dozens of studies and reports that regulators are required to conduct. But many of the law’s new regulations have yet to be implemented or, in some cases, still remain undefined. And many of the new rules dont have a set implementation date. Dec 2011 Compliance Doesnt Have to Be Painful for Banks Bank Systems & Technology Bryan Yurcan6 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Our BHAG (big hairy audacious goal) • Agility and Compliance not only co-exist but thrive when used together • What is interesting and worth pointing out as a paradox is that compliance is seen as a negative. Yet companies that invest in process regardless of government requirements are always the better and more profitable organizations.7 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Agility8 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • market trends “Scrum is the Modern way to work” October 2010 Tieto In person meeting in Helsinki” Mika Koivuluoma, VP Software Development and Tools9 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • roles, meetings, and artifacts Scrum is a means to an end.10 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • GRC11 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • This is not what external compliance is12 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Compliance is complex • Ever changing • More scrutiny due to Sept 2008 crash and general anger at Wall Street (e.g. Occupy Movement) • Many faces, although Singapore emerging as leaders (strategic) • Not familiar with internal corporate vernacular, culture, or even software development13 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Singapore – emerging standard • Singapore sees compliance as a strategic differentiator and Singaporeans have taken a very taken a very hard position within the banking industry. As such, they are now seen as the international standard. • Complex set of cross-border rules that can be contradictory, incomplete, or vague • Have seen this in other industries (e.g. Postal) – Customs is where the most senior people from DHL, FedEx, UPS sit14 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • What are we seeing in the industry?15 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Scrum and XP are the #1 choice in heavily regulated industries 40% 35% 30% 25% 20% Regulated Unregulated 15% 10% 5% 0% Agile Iterative Waterfall Structured Chaos Source: Forrester/Dr. Dobb’s Global Developer Technographics® Survey, Q3 201016 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Our Approach Introducing the Enterprise Cloud Development Maturity Model17 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Enterprise Cloud Development18 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Step 1: Embrace the Cloud • Visibility • Centralization • Standardization • Information security audit log • IP security • RBAC reports19 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Step 2: Implement Community Architecture • Map business / enterprise architecture (project hierarchies, workspaces, artifacts, roles) • Create a social environment ? Why? A lesson from Open Source. Did you know… 30% of developers who work in regulated industries contribute to open source projects during their free time. July 2011 Forrester Research, Inc. “App Dev Teams Dispel The Compliance Boogeyman” Tom Grant, PhD Why? Lets ask Dan Pink20 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Thought Leader Perspective Autonomy over time, task, team, technique led to 20% time at some of the most innovative companies in the world. 2009 TED Conference Dan Pink “These lessons are worth repeating, and if more companies feel emboldened to follow Mr. In Drive, Dan Pink examines the three Pinks advice, then so much elements of true motivation— the better.” Wall Street Journal “Pink is rapidly acquiring international guru status… He is an engaging writer, who challenges and provokes.” Financial Times21 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Analyst Perspective The real difference between developers in the most- regulated and less-regulated industries lies in their reasons for contributing to open source…developers in more-regulated teams see open source as an outlet for what they may not get from a more-regimented workplace: opportunities for collaboration and a personal sense of accomplishment. July 2011 Forrester Research, Inc. “App Dev Teams Dispel The Compliance Boogeyman” Tom Grant, PhD22 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Back to Step 2 Implement Community Architecture – what are the benefits?Your developers want to collaborate and be part of a community– step 2 enables that through… – Inner-source (Corporate Open Source) – Transparency (breeds trust which drives reuse) – Workspaces and Wikis (Federated) Wiki is the oldest and simplest software that lets a community of strangers work together to build something of surprising and lasting value. Ward Cunningham Inventor of the Wiki Sent to Laz via LinkedIn in March 201223 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • So how did SCM market play out? So does Dan Pink’s motivation concept hold water? 2007 Forrester Research The Forrester Wave: Software Change and Configuration Managementautonomy, mastery, and purpose = innovation and market leadership 24 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Step 3: Codify Development Processes • Support Scrum and XP • Codify workflows and vernacular • Gain end to end visibility and traceability • Use the retrospective meetings as a point to make evolutionary changes to process that map to external compliance standards25 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Agile workflow management (gated approvals based on RBAC) Explain how CTF workflow matches to Basel II26 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Paper Trails (reporting and reconstruction) Explain how CTF maps to reporting and reconstruction using associations and threaded conversations27 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Single source of truth – Developers View CTF data integrality is maintained even though the roles differ28 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Single source of truth – The Businesses View CTF data integrality is maintained even though the roles differ29 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Single source of truth – The Auditors view CTF data integrality is maintained even though the roles differ30 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Lessons to Take Away • Scrum is a means to an end and it improves learning organizations • Leverage mandatory compliance and Scrums popularity as a means to: – Embrace the Cloud – Implement Community Architecture – Codify Dev Processes • You will be compliance ready, your employees will see a better way to work, and you will improve the effectiveness of your enterprise31 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • Three Times More Cost-Effective Instead of a one-size-fits-all solution, we could, for more risk-averse platforms, have a thicker process with more controls; and for platforms that needed to be more agile, we could have a more agile process. Brian Roberson Principal Source: Business Trends Quarterly Barclay’s Global Investors Solution Cost Benefits • Less complicated • More graceful • Easier to administer • Easier to train and use Previous Solution CollabNet32 Copyright ©2012 CollabNet, Inc. All Rights Reserved.
    • CollabNet, Inc. 8000 Marina Blvd., Suite 600 Brisbane, CA 94005 www.collab.net © 2012 CollabNet, Inc., All rights reserved. CollabNet is a trademark or registered trademark of CollabNet Inc., in the US +1-650-228-2500 and other countries. All other trademarks, brand names, or +1-888-778-9793 product names belong to their respective holders. blogs.collab.net twitter.com/collabnet www.facebook.com/collabnet www.linkedin.com/company/collabnet-inc33 Copyright ©2012 CollabNet, Inc. All Rights Reserved.