Start by drawing a process mapAdd steps to the map for the activitiesConnect them together with rules and decisions
If the candidate is applying for a programming position, we want them to take a programming test. If they are applying for a design position we want to see their portfolio. Do we call their references? Yes for a high level position, less critical for a low level position.Do we need to do a background or criminal check?Should we Google their web presence?
Template library - predefined template fragments for a case to add specific documents and tasks. For a candidate case, there would be fragments for specific types of positions. These may be defined by the solution designer, but even better, they can be defined by the participants over time. For example, if the candidate is applying for a position as a programmer, we may want to ask them to complete a programming skills test. If the candidate is applying for a position as a graphic designer, we may want them to submit samples of their work. These two template fragments would be defined as:ProgrammerDocuments: Test resultsFields: GradeTasks: Conduct testGraphic DesignerDocuments: Sample WorkFields: Evaluation of Sample WorkTasks: Request samples
Foundation for future solutionsThe cases from one solution may be reused in your next solutionThe ACM as the system of recordThe body of cases over time becomes a valuable resourceAbility to mine information for ideasTechnical implicationsPersistence strategy matters, put it all in the databaseRetention features are a must