Keith Swenson

bpm acm adaptive case management business process wfmc complexity antifragile adaptive process human resources automation workflow attachments documents file management cognoscenti innovation management robots business process management transactions adaptivecm agents openid knowledge work unpre bop smart process applications social network bpmn enterprise 2.0 social business software case management newtonian forrester quantum organization mastering the unpredictable bpm bpmn acm adaptive case management wfxml bpaf workcast strategy transforming preserving model