Visual thinking involves using visual models and mental maps to make decisions in complex environments. It is an important skill for 21st century CEOs to construct visual representations of their business. Quotes from Einstein, Goethe, and a proverb emphasize how visual thinking can help apply knowledge and drive progress through new perspectives rather than denial. The presentation discusses visual thinking techniques including diagrams on denial vs progress, money allocation, and GE's business model. It also provides examples of nonprofit mission statements.